DoorDash Employee Reviews in Detroit, MI

Across all five DoorDash employee reviews from Michigan, a consistent theme emerges: the delivery experience is highly variable and frequently challenges the sustainability of earnings, particularly for independent contractors.
A major concern is the fluctuating nature of pay, heavily influenced by external factors such as order volume, customer tipping, and restaurant delays.
While flexibility and the ability to set one’s own schedule are frequently cited as positive aspects, these benefits are often overshadowed by the instability of income, particularly in locations like Bay City and Flint with potentially lower demand.
The reviews consistently highlight a disconnect between the initial promises of DoorDash and the actual financial realities faced by drivers, with many expressing frustration regarding low mileage rates, inconsistent pay, and the need to meticulously track expenses for tax purposes.
Support interactions were also frequently criticized, with drivers reporting a tendency for support to deflect responsibility rather than address underlying issues.
The reviews show that the experience is heavily reliant on the driver’s ability to manage their time and expenses effectively.
A significant number of drivers feel that the compensation model is not sustainable, especially when considering operational costs like vehicle maintenance and fuel.
The reviews point to a need for DoorDash to refine its order assignment algorithms, improve driver support, and potentially adjust compensation structures to better align with the realities of operating in different Michigan markets.