Kroger
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Kroger Employee Reviews in Broomfield, CO

Employee Insights in Broomfield, CO

Review information last updated December 3, 2025.

Summary of Kroger Employee Feedback (AI-Generated)

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3.2 out of 5
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Across the limited feedback gathered from Kroger employees in Colorado (Broomfield, Littleton, and Denver), a recurring theme is the need for improved communication and support at multiple levels of the organization.
While specific roles vary, a consistent concern revolves around a perceived disconnect between frontline staff and senior leadership, manifesting in difficulties obtaining adequate guidance, support, and transparent processes.
Specifically, route assignments and leave policies within the transport department are viewed with significant skepticism, raising concerns about fairness and operational efficiency.
Customer Service Representatives across locations highlight a ‘closed-off’ atmosphere and challenges in receiving helpful responses from management, emphasizing a need for improved training and support systems.
Furthermore, interactions with Human Resources are frequently described as unproductive, contributing to a stressful and demotivating work environment.
Despite these significant challenges, a core strength identified across all reviews is the positive culture, particularly regarding diversity and inclusion, which is consistently lauded as a positive element of the workplace.
The role itself, while demanding, is generally viewed as having a baseline level of responsibility, particularly for drivers and customer service representatives.
Ultimately, Kroger in Colorado needs to prioritize addressing these systemic issues to foster a more supportive and engaged workforce.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Positive Culture (specifically regarding Diversity and Inclusion)
  • Role itself (implied - a baseline level of responsibility)
  • Good Job Work/Life Balance (mentioned by one CSR)

Cons

  • Low Senior Leadership Ratings / Disconnect between management and frontline staff
  • Perceived Favoritism in Route Assignments (Transport Department)
  • Difficulties obtaining helpful responses from management

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Kroger. Contact us to suggest updates to this page.