Product Analyst

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Find your next opportunity, work with talented teams, and grow in new ways through our energetic culture that helps you become better every day. Envision innovative possibilities to hone your skills. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself and/or teams, there are roles ready to nurture your skills and take you to the next level. Future you goes further than you imagine.

Job Summary
This role supports product growth initiatives across a portfolio of SaaS and ecommerce technology products. The Product Analyst will work closely with product managers, marketing, and sales to help streamline the go to market launch of early stage products.

The role combines quantitative analytical skills and qualitative storytelling skills, including business model creation and refinement, market research, and voice of customer interviews. This role is ideal for someone early in their career looking for exposure to product strategy, ecommerce platforms, and data-driven decision-making.

Key Responsibilities
Product & Strategy Support

• Support product managers in evaluating product-market fit, early-stage opportunity sizing, product performance, and voice of customer
• Help document and structure hypotheses for new products and features
• Collaborate across product, engineering, and marketing and sales to create go to market collateral (talking points, case studies, testimonials, pricing and channels)
• Participate in agile product team meetings to understand priorities and track initiatives.
• Support agile planning to ensure data and insights are consistently used in iterative decision-making.

Market & Competitive Research

• Conduct research on industry trends, competitors, and ecommerce market dynamics.
• Assist in building competitive analyses for products
• Monitor changes in customer needs, pricing models, and digital commerce trends.

Data Analysis & Insights

• Analyze internal and external data (customer behavior, market trends, competitive landscape) to support strategic decisions.
• Support ad hoc analyses for leadership and cross-functional teams.

Reporting & Storytelling

• Develop presentations and materials that communicate insights to business and product leaders
• Translate complex data analysis into simple, clear narratives
• Support preparation of materials for strategy reviews and updates

Qualifications
Required

• Bachelor's degree in Business, Economics, Engineering, Data Science, or related field
• Strong analytical and quantitative skills
• Proficiency in Microsoft Excel and PowerPoint
• Ability to structure and communicate insights clearly
• Strong attention to detail and intellectual curiosity

Preferred

• Exposure to SaaS, ecommerce, logistics, or digital platforms
• Understanding of basic product or business frameworks (e.g., customer segmentation, funnels, SWOT)
• Familiarity with SQL, BI tools (Tableau, Power BI, Looker), or basic data analysis tools

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.