Territory Manager

The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are: primary owner of customer relationship, selling, and engaging customers in value-added activities. Leveraging other resources to assist with top penetration opportunities and new accounts opening. Territory may include but not limited to: Victorville, Hesperia, High Desert district.

Essential duties and responsibilities include:

• Fostering the customer relationship in a team-based selling model.
• Managing deliveries to the routing schedule published by the transportation department.
• Troubleshooting any problems that occur during the order process.
• Communicating and collecting accounts receivable as necessary, working with the credit department and client.
• Collecting all balances due based on approved credit terms.
• Developing new business; identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Knowing the market conditions, product innovations, and competitors' products, prices, and sales; sharing information with customers as part of value-added services provided.
• Driving motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

Supervision: no direct reports.
Relationships: internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact. External: customers, vendors, prospective customers.

Work environment: frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions.

Minimum qualifications:

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability / organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products experience using customer relationship management tools preferred (i.e., Salesforce).

Education: HS diploma or equivalent.

Physical qualifications: must be able to perform the following physical activities for described length of time. List the required physical activities including length of time performing each activity referencing the key below.

• Occasionally: 1% - 33%
• Frequently: 34% - 66%
• Continuously: 67% - 100%
• or never job requires worker to:

Frequency:

• Stand: frequently
• Walk: frequently
• Drive vehicle: frequently
• Sit: frequently
• Lift 1-10 lbs (sedentary): frequently
• 11-20 lbs (light): frequently
• 21-50 lbs (medium): occasionally
• 51-100 lbs (heavy): occasionally
• Over 100 lbs (very heavy): na
• Carry 1-10 lbs (sedentary): frequently
• 11-20 lbs (light): frequently
• 21-50 lbs (medium): occasionally
• 51-100 lbs (heavy): na
• Over 100 lbs (very heavy): na
• Push/pull: na
• Climb/balance: na
• Stoop/squat: occasionally
• Kneel: occasionally
• Bend: occasionally
• Reach above shoulder: na
• Twist: na
• Grasp objects: frequently
• Manipulate objects: frequently
• Manual dexterity: frequently

Compensation: depends on experience, geographic locations, and other factors permitted by law. In California, the expected compensation for this role is between $61,500 and $92,300. This role is also eligible for incentive compensation. Benefits for this role include: health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here.

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