Team Member
Pizza Hut Team Member
Location: Kahului, Hawaii 96784

Purpose
Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, Wing Street, and Receiving & Stocking.

Key Accountabilities
Essential Functions
- Responsible for providing quick and efficient service to customers.
- Greets customers and takes their food and beverage orders.
- Accurately records customer's orders on to POS system and computes the amount of the bill.
- Checks orders to ensure that guest is receiving a complete and correct order.
- Inform kitchen staff of shortages or special requests.
- Takes trash out to dumpster.
- Sweeps and keeps exterior lot clean at all times throughout the shift.
- Ensures an accurate accounting of all transactions, collections and disbursements during work shift.
- Receives cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawer.
- Obtains and reviews of information regarding price changes or menu specials.
- Enter guest orders into POS and verify orders for accuracy.
- Follow all cash handling policies.
- Collects cash or charge payments from guests. Make change for cash transactions and provide receipts to guests.
- Counts money and charge payments in cash drawer at end of shift.
- May reconcile cash receipts and charge sales with total sales to verify accuracy of transactions.
- Maintain cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu.
- Checks to ensure that all display foods are presented attractively as per standards.
- Displays food under appropriate hot or cold conditions as per standards.
- Keeps display equipment clean and free of debris at all times or as assigned.
- Cleans workstation thoroughly before leaving area assignment.
- Relays relevant comments received from customers directly to supervisor.

Dough Prep Essential Functions
- Responsible for dough preparedness as prescribed by Manager In Charge.
- Comply with all portioning, quality standards, rules, policies, and safety procedures.
- Prep food items as assigned by Manager In Charge.
- Selects and transports raw items to work area and back. Stores finished products in proper places.
- Selects proper equipment and utensils to prepare items as procedures require - slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller.
- Follow all food safety procedures.

Cut & Pack Essential Functions
- Checks workstations for presence of small equipment, assembly materials, paper goods and condiments.
- Responsible for product assembly, product quality checks, and calls out preparation times for all orders.
- Monitors oven setting according to Pizza Hut standards.
- Verifies orders are complete and accurate.
- Check all finished products to ensure compliance with Pizza Hut standards.
- Communicate with cooks, front line personnel and MIC for quality controls and feedback.

Cook/Wing Street Essential Functions
- Responsible and required to prepare and assemble all products according to the customer's order and according to Pizza Hut portioning specifications.
- Set up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period.
- Check all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levels.
- Monitors all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and ready for customer and provides direction/takes action as necessary.
- Sets up production cycles, ensure proper inventory levels are available, and calls to back up or replenish items as necessary.
- Reads order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into oven.
- Periodically monitors the need of food and materials supplies, takes action as necessary.
- Dishwashing as necessary.
- Communicates clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on observation and information received.
- Cleans and sanitizes workstations on an ongoing basis during meal preparation periods and at the end of the meal period.
- Monitors work of kitchen staff in the completion of their close-down duties and responsibilities.
- Set up and maintain the flyer in accordance with brand operating standards.
- Utilize the fryer to cook menu items as they appear on the monitor or printer.
- Sauce and package wings according to brand standards.
- Prep wings and stock Wing Street areas as necessary.

Receiving & Stocking Essential Functions
- Responsible for the receipt and storage of all food, supplies and materials received in the restaurant using proper EXPERT, FIFO and Pizza Hut procedures.
- Receives all food, supplies, and materials.
- Check all incoming items for count, quality and specification.
- Ensures that items are received and stored at the proper temperatures.
- Maintains the completion and compliance of all delivery and inventory records as defined by proper Pizza Hut procedures.
- Keeps all storage areas and inventory in a neat and orderly fashion.
- Maintains the quality of the restaurant products by ensuring that all inventory is dated properly before storing to effect proper FIFO usage.
- Maintains the safety of the restaurant by ensuring that all storage areas are free of hazardous conditions.

Other Functions
- Performs other duties as assigned.

Safety
- Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.

Parameters for Success
- Complete all essential functions.
- Execute Team Member duties safely.
- Trained in compliance.
- Guests, in-store operators, operations management.

Competencies + Professional Job Profile
Abilities, Knowledge, and Skills
- Must be able to perform basic math skills.
- Demonstrates ability to understand and implement written and verbal instructions.
- Must be able to speak, read, write and understand the primary language used in the work location.
- Must be able to communicate clearly, courteously and efficiently if assigned to duties requiring customer interaction.
- Minimal hazards. General office working conditions.

Qualifications
- Previous food service and/or cash handling experience preferred but not necessary.

Physical and/or Medical Requirements
- Must obtain a Tuberculosis Clearance Certificate.
- Position requires well-paced mobility for periods minimum of four (4) hours in length.
- Requires standing and walking for the entire workday.
- Must be able to bend and stoop on occasion.
- Must be capable of strenuous lifting and carrying activity for short periods of time (during deliveries).
- Must have the ability to lift up to 40 lbs occasionally.
- $17.00 per hour