Hourly Assistant Manager
788 HIGHWAY 68, Sweetwater, TN ID#P1-2224649-1

The Hourly Assistant General Manager supports the day-to-day operations of the assigned restaurant, including:

• Sales building
• Inventory and labor controls
• Quality of product and service
• Sanitation at the direction of the Restaurant General Manager

The Store Assistant General Manager supports activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand. In addition, this position is focused on continually developing the skills needed to become a Restaurant General Manager.

Key Skills:

• Complex problem-solving skills
• Sound judgment and decision making
• Time and Financial Resource Management
• Ability to lead with respect and integrity
• Detail-oriented and organized
• The ability to lead a team and function within a team
• Strong interpersonal and communication skills, both verbal and written
• Maintaining a high performance and accountable culture
• Ability to motivate and empower a team to deliver the best
• Possess strong change management skills
• Self-driven and flexible
• Microsoft Office Suite proficiency

Support the Restaurant General Manager with the responsibility and management of all associates. Maintain a high energy attitude to motivate associates and satisfy guest needs. Ensures food, beverage, and service quality meet or exceed standards. Recruit, interview, hire, and conduct performance appraisals for associates. Responsible for assisting with development and succession planning for associates. Provide disciplinary action for associates and terminations, when applicable. Performing any or all of the following duties, as directed by the Restaurant General Manager:

• Preparation and submission of all required paperwork
• All cash handling procedures are followed
• Restaurant assets are maintained and controlled
• Inventories of food/beverage and small wares are controlled
• Compliance with all local, state, and federal laws, as well as compliance with all company policies

Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates. Other duties, as needed.

This position is designed to be a developmental role for those associates desiring a position as Restaurant General Manager in the future. This position provides the SAM with the opportunity to develop the skills needed for promotion. SAMs who decline an offer of promotion to Restaurant General Manager more than three (3) times may be subject to demotion.

Work Requirements:

• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
• Lift, move or carry up to 75 pounds
• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl
• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking

Occasional travel for off-site meetings.

Education and Experience:
High School Diploma or equivalent. Has a minimum of six (6) months as a Shift Manager or one (1) year in a leadership role in the restaurant, hospitality, or retail industry, with responsibility for direct reports.