Call Center Shift Manager
Pizza Hut
Responsibilities
Primary Duties
- Supervise a team of Call Center Representatives
- Coach and develop the team of independent contractors
- Manage all aspects of the day-to-day call center operations
Experience Requirements
Required
No experience necessary
Required Skills
Soft Skills
Full Job Description
Our Call Center Shift Managers supervise a team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the team of independent contractors to ensure that we provide excellent customer service. Shift Managers are also responsible for managing all aspects of the day-to-day call center operations as the subject matter expert.
We can provide a flexible schedule, but business needs demand that many hours will be evenings and weekends when call volume is the highest.
No experience necessary, but MUST exhibit great communication skills, professionalism and maturity, and a desire to learn and grow. Must be honest and friendly and a team player. Must be able to get along and communicate easily with people.
How to Apply
Pizza Hut pays $51 for IT Manager in Mckinney, Texas, with most salaries ranging from $32 to $83. Pay can vary based on role, experience, and local cost of living.
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