General ManagerPosition: Pizza Hut Restaurant General Manager (RGM)

Job Summary

Reports to District Manager

• Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.

Duties/

Responsibilities

Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset

Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant

Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)

• Maintain Excellent Customer Service Standards

Enforce and Follow Pizza Hut Service Principals

(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)

Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes

Ensure All Teams Members Have the Tools and Knowledge Necessary for Success

Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community

Develop a Store Team that Has High Customer Satisfaction Results

Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes

(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)

Work with District Manager to Keep Facility Up to Standard and in Good Repair

Responsible for Restaurant P&L Management

Evaluate and Improve Operational and Financial Performance of Restaurant

Communicate Company Initiatives and Programs to Restaurant Teams

Own the Career Development and Performance Management Process for Restaurant Team (MSM)

Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)

Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams

Compliant with All Laws and Regulations

Ensures a Safe Work Environment is Provided in Restaurant

Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations

Demonstrate Trade Area Knowledge

Manage and Maintain Positive Vendor Relationships

Brand Steward for Pizza Hut Brand

Maintain Restaurant Calendar

Manages and adheres to Tasty Hut, LLC Handbook and Policies

Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team

Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC

Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision

Other Duties as Assigned

Training/

Requirements

Be A Customer Maniac! - All Roles

Serv Safe Certified

Lead On! Shift Leader

MSM Course 10

Proficient at Microsoft Office

Lead On! General Manager and Computer basics

Reliable Transportation

Communicate, Give Feedback

Valid Driver's License and Car Insurance Required

Adhere to GM Schedule Requirements (Peak Hours)

Criminal Background Check

Motor Vehicle Record Check