Shift Manager
Pizza Hut
Sun City, Arizona
Posted 2 weeks ago
Responsibilities
Primary Duties
- Execute responsibilities for people, customer, and service
- Ensure that all Team Members complete their tasks for their assigned position(s)
- Ensure that employees are clean and neat in appearance
- Personally demonstrate that customer needs are the highest priority
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
- Greets customers with a smile, is polite and pleasant when speaking with customers
- Works with management and fellow employees to serve customers with a sense of urgency
- Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand
Additional Duties
- Provide regular feedback to the RGM on the performance of Team Members
- Provide ongoing constructive and complimentary feedback to Team Members
- Actively participate in the training of Team Members
- Handle conflicts constructively and work with RGM to achieve resolution
- Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking, and holding times
- Assist RGM with facility maintenance and ensure health and safety standards are followed at all times
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.
- Provides appropriate notice when unable to be at work.
- Understands and uses approved time-keeping system, including accurately recording all hours worked.
Full Job Description
Shift Manager
Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. The Shift Lead maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times.
Responsibilities and Accountability:
Developing people:
Act Like an Owner:
Attendance:
Minimum Job Requirements and Essential Functions:
Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. The Shift Lead maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times.
Responsibilities and Accountability:
- Execute responsibilities for people, customer, and service
- Ensure that all Team Members complete their tasks for their assigned position(s)
- Ensure that employees are clean and neat in appearance
- Personally demonstrate that customer needs are the highest priority
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly while maintaining positive customer relations
- Greets customers with a smile, is polite and pleasant when speaking with customers
- Works with management and fellow employees to serve customers with a sense of urgency
- Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand
Developing people:
- Provide regular feedback to the RGM on the performance of Team Members
- Provide ongoing constructive and complimentary feedback to Team Members
- Actively participate in the training of Team Members
- Handle conflicts constructively and work with RGM to achieve resolution
Act Like an Owner:
- Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking, and holding times
- Assist RGM with facility maintenance and ensure health and safety standards are followed at all times
Attendance:
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.
- Provides appropriate notice when unable to be at work.
- Understands and uses approved time-keeping system, including accurately recording all hours worked.
Minimum Job Requirements and Essential Functions:
- Must be at least 18 years old
- Must have reliable transportation
- Must pass a background check criteria
- Able to do basic business math
- Able to stock shelves and coolers
- Able to clean the parking lot and surrounding grounds
- Able to sweep and mop floors
- Able to lift, carry out trash containers, and place in an outside bin
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
How to Apply
Pizza Hut
About
Founded in 1958 by two brothers in Kansas, Pizza Hut is a global pizza chain with over 18,000 locations. Careers include delivery drivers, team members, and management roles. Fun fact: Pizza Hut was t...
$17
/ hour
Pizza Hut pays $17 for Food Service Supervisor in Sun City, Arizona, with most salaries ranging from $13 to $22. Pay can vary based on role, experience, and local cost of living.
Median
$17
Low
$13
High
$22
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.