Primary Duties

• Support the GM in overseeing daily store operations
• Lead and coach team members to meet performance goals
• Assist with hiring, training, and scheduling
• Monitor inventory and assist with ordering supplies
• Handle customer concerns and resolve issues quickly
• Enforce safety, sanitation, brand standards and company policies
• Supervise team members and assign shift tasks
• Ensure quality, speed, and service standards are met
• Open or close the restaurant based on schedule
• Handle cash deposits and shift paperwork
• Resolve minor issues and escalate when needed
• Promote teamwork and a positive work environment