Shift Leader OverviewShift Leaders are responsible for driving guest satisfaction, training employees, meeting financials and ensuring food safety and cleanliness standards. The Shift Leader helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.

Shift Leader Responsibilities include, but not limited to

Exceeding the guests' expectations

Supervising all financial aspects of food cost and labor targets

Preparing and following labor schedules and product projections

• Training and motivating team members

Preparation of products and maintaining quality to meet brand standards

Monitoring all service equipment

Shift Leader Job

Benefits

Excellent training programs

Strong career and salary growth potential

Reward and recognition culture

Paid training

All Shift Leader candidates must possess the following:

Must be at least eighteen (18) years of age

1-2 years of previous quick service restaurant experience, experience in management preferred

Available to work evenings, weekends and holidays

The ideal candidate for the Shift Leader position will possess:

Demonstrated understanding of guest service principles

Excellent communication skills, management/leadership and organizational skills

Enthusiasm and willingness to learn

Physical Demands for Shift Leader position

Must be able to lift up to 50 pounds of force occasionally, and or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects

Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds

Consistently operates registers

Consistently handle product preparation

Consistently kneel and follow proper lifting procedures

Frequently stoop and pick up supplies and trash

Consistently push to open and close door to store and storage shed as well as cooler and freezers

Consistently stand during serving customers and training

Consistently talk to and listen to fellow team members and Guests

Consistently lifts for product preparation, stocking and inventory