Burger King
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Burger King Employee Reviews in Hermitage, PA

Employee Insights in Hermitage, PA

Review information last updated August 6, 2025.

Rating Distribution

2 ratings

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Summary of Burger King Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5
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Across the provided Burger King employee reviews, a consistent theme emerges: significant operational challenges and a demanding work environment.
The most frequently cited issue is high stress, particularly during peak hours (4:00 PM - 5:00 PM), resulting from consistently elevated workloads and difficult customer interactions.
Many locations, including Phoenixville, PA, Mifflinville, PA, and Easton, PA, experienced understaffing, leading to a chaotic environment where employees were often unfairly held accountable for situations beyond their control.
Food quality concerns were also prevalent, particularly related to the perceived low quality of meat, highlighting potential issues with sourcing, quality control, or ingredient handling.
A recurring negative element was the lack of adequate support from leadership, exacerbating the stressful environment and contributing to a sense of isolation for employees.
Despite these challenges, a few locations, like Haverford, PA, demonstrated a more positive experience, though these were based on very limited data.
A common thread was the need for improved staffing levels, better customer service training, and a more supportive company culture to mitigate the negative impacts of the demanding work environment.
The reviews consistently suggest that operational inefficiencies and a lack of adequate support from management are key contributors to employee dissatisfaction and stress within the Burger King franchise.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • High Workload & Stress (Recurring Issue)
  • Need for Improved Staffing Levels
  • Need for Better Customer Service Training

Cons

  • Understaffing & Chaotic Work Environment
  • Difficult Customer Interactions & Disrespectful Customers
  • Lack of Support from Leadership
May 18, 2025
2 out of 5
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Crew Member

Customers Suck

Rating Compensation And Benefits
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1/5
Rating Career Opportunities
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2/5
Rating Culture And Values
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3/5
Rating Diversity And Inclusion
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4/5
Rating Senior Leadership
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3/5
Rating Work Life Balance
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2/5

Pros

Management demonstrates a supportive and positive work environment. Colleagues generally exhibit a friendly and cooperative attitude.

Cons

Customer interactions are frequently negative and disrespectful. Compensation is currently at minimum wage, with only one salary increase provided after three years of employment. High employee turnover, with a significant number of individuals leaving within the first two weeks of employment, is a concern.

Mar 22, 2025
2 out of 5
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Crew Member

Unprofessional and underpaid

Compensation does not align with the workload consistently required, particularly when colleagues are absent. The expectation to independently manage kitchen operations during peak morning and lunch periods, alongside responsibilities typically handled by a two-to-three person team, presents a significant challenge. This level of responsibility, combined with the current compensation, does not adequately recognize the demands of the role and limits access to benefits commensurate with the workload.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Burger King. Contact us to suggest updates to this page.