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Chick-fil-A Employee Reviews

What is it like to work at Chick-fil-A?

Review information last updated January 21, 2026.

Rating Distribution

3 ratings

Summary of Chick-fil-A Employee Feedback (AI-Generated)

4 out of 5

Across all 13 employee reviews of Chick-fil-A locations, a recurring theme is the importance of flexibility, particularly regarding scheduling.
Several reviews highlighted the ability to manage one’s own hours, indicating a key attraction for part-time employees.
However, the overwhelmingly limited detail in most reviews presents a significant challenge to drawing definitive conclusions.
Many reviews focused solely on the immediate work duties and the nature of the job itself, offering little insight into broader aspects such as compensation, benefits, career progression, or the company’s culture.
A common sentiment was that the roles were suitable for part-time work and provided a ‘good part-time job,’ but this was frequently coupled with a lack of detailed feedback.
Several reviews emphasized the positive nature of the immediate work environment.
Conversely, the severe lack of detail across the majority of the reviews is a major concern.
The single review from San Jose, CA, presented the most negative experience, receiving a low rating across all categories, highlighting the critical need for Chick-fil-A to improve its feedback collection processes.
The consistent emphasis on flexibility suggests a strength in catering to part-time worker needs, but this must be balanced with a more robust system for gathering comprehensive employee feedback and addressing any underlying issues.
The overall picture is one of a company that may be successful in attracting part-time workers, but one that needs to dramatically improve its approach to employee engagement and feedback.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexible Scheduling
  • Suitable for Part-Time Roles
  • Positive Immediate Work Environment (as indicated by several reviews)

Cons

  • Lack of Detailed Feedback (Across the majority of reviews)
  • Limited Insight into Compensation & Benefits
  • Insufficient Information on Career Progression & Company Culture
Jul 13, 2025
4 out of 5
Trainer

The workspace fosters productivity and inclusivity wonderfully.

Demonstrates a strong understanding and adherence to company policies and procedures. Performance expectations include consistently meeting established standards with a focus on efficiency and quality. While operating at a fast pace, accuracy and minimal errors are expected. The role requires the ability to perform effectively under pressure.
May 22, 2025
1 out of 5
Manager

The work environment presented some significant challenges.

Regarding the positive aspects of working at the company, there are none that stand out. The work environment is notably challenging and contributes to a toxic atmosphere, leading to a desire to seek alternative employment. The management team’s conduct is perceived as unprofessional. The work environment is generally unsatisfactory. A typical workday is consistently stressful, characterized by a lack of communication.
May 12, 2025
5 out of 5
Social Media Community Manager

This is a genuinely fantastic place to work!

The support center environment is highly positive. My manager provided strong leadership and the team demonstrated a collaborative and supportive attitude. I consistently maintained a favorable work-life balance, including the opportunity to work remotely on Fridays.

Chick-fil-A Employee Reviews by Location

Location Rating Reviews
Lakewood, WA
4
1
Atlanta, GA
5
1
Glen Mills, PA
1
1

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Chick-fil-A. Contact us to suggest updates to this page.