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Chick-fil-A Employee Reviews

What is it like to work at Chick-fil-A?

Review information last updated September 17, 2025.

Rating Distribution

113 ratings

Summary of Chick-fil-A Employee Feedback (AI-Generated)

4 out of 5

Across all 13 employee reviews of Chick-fil-A locations, a recurring theme is the importance of flexibility, particularly regarding scheduling.
Several reviews highlighted the ability to manage one’s own hours, indicating a key attraction for part-time employees.
However, the overwhelmingly limited detail in most reviews presents a significant challenge to drawing definitive conclusions.
Many reviews focused solely on the immediate work duties and the nature of the job itself, offering little insight into broader aspects such as compensation, benefits, career progression, or the company’s culture.
A common sentiment was that the roles were suitable for part-time work and provided a ‘good part-time job,’ but this was frequently coupled with a lack of detailed feedback.
Several reviews emphasized the positive nature of the immediate work environment.
Conversely, the severe lack of detail across the majority of the reviews is a major concern.
The single review from San Jose, CA, presented the most negative experience, receiving a low rating across all categories, highlighting the critical need for Chick-fil-A to improve its feedback collection processes.
The consistent emphasis on flexibility suggests a strength in catering to part-time worker needs, but this must be balanced with a more robust system for gathering comprehensive employee feedback and addressing any underlying issues.
The overall picture is one of a company that may be successful in attracting part-time workers, but one that needs to dramatically improve its approach to employee engagement and feedback.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexible Scheduling
  • Suitable for Part-Time Roles
  • Positive Immediate Work Environment (as indicated by several reviews)

Cons

  • Lack of Detailed Feedback (Across the majority of reviews)
  • Limited Insight into Compensation & Benefits
  • Insufficient Information on Career Progression & Company Culture
Jul 14, 2025
4 out of 5
Team Member

Okay job

Pros

The work environment is positive and dynamic, offering a stimulating and engaging experience.

Cons

Management decisions can appear inconsistent, and new hires will initially focus on significant cleaning and organizational tasks.

Jul 14, 2025
5 out of 5
Server

good place to work

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The employee consistently receives positive interactions and demonstrates a friendly and approachable demeanor.

Cons

The employee has expressed concerns regarding the length of their working hours.

Jul 13, 2025
4 out of 5
Trainer

The workspace fosters productivity and inclusivity wonderfully.

Demonstrates a strong understanding and adherence to company policies and procedures. Performance expectations include consistently meeting established standards with a focus on efficiency and quality. While operating at a fast pace, accuracy and minimal errors are expected. The role requires the ability to perform effectively under pressure.
Jul 13, 2025
5 out of 5
Cashier

Great

Pros

The work environment is positive and supportive.

Cons

The role primarily involves fast-paced food service operations.

Jul 9, 2025
5 out of 5
Deliver Driver

CFA driver

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The employee consistently performed their duties effectively and was satisfied with their compensation.

Cons

The employee occasionally expressed frustration with traffic conditions.

Jul 3, 2025
5 out of 5
Team Lead

Fast paced, great culture

Rating Compensation And Benefits
4/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The team demonstrates a consistently positive and supportive work environment, and management exhibits a strong commitment to individual employee well-being.

Cons

Due to the demands of the business, weekend work, specifically Saturdays, is a regular expectation.

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Chick-fil-A Employee Reviews by Location

Location Rating Reviews
Atlanta, GA
4.6
17
Houston, TX
2.7
3
Athens, GA
4.5
2
Columbia, SC
2
2
Apopka, FL
5
2
Georgiana, AL
5
2
Tallahassee, FL
4
2
Palm Coast, FL
1
2
Birmingham, AL
4
2
San Antonio, TX
4.5
2
Ranson, WV
3
1
Chicago, IL
4
1
Calabasas, CA
4
1
Pleasant Prairie, WI
2
1
Norwalk, CT
4
1

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Chick-fil-A. Contact us to suggest updates to this page.