Wendy's
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Wendy's Employee Reviews

What is it like to work at Wendy's?

Review information last updated August 27, 2025.

Rating Distribution

288 ratings

Summary of Wendy's Employee Feedback (AI-Generated)

3.1 out of 5

Across all Wendy’s locations represented in these summaries, a recurring and concerning theme emerges: significant issues with management behavior and operational practices.
The most frequently cited problem is the negative impact of poor leadership, particularly regarding rudeness and a lack of support from supervisors.
Several locations, including Anchorage, Alaska, reported serious concerns about potential wage disputes and delayed or non-payment of final wages, suggesting systemic issues with payroll or labor law adherence.
A consistent negative sentiment revolves around a lack of trust and transparency, often linked to rigid policies regarding time off and a general feeling of vulnerability among employees.
While some locations reported neutral experiences or operational efficiency, these were consistently overshadowed by the critical feedback surrounding management.
Notably, the Anchorage location highlighted the most severe issues, emphasizing the precarious situation for supervisors managing potential legal and financial challenges.
Across all summaries, a lack of communication and a failure to foster a supportive work environment were consistently identified as key contributors to employee dissatisfaction.
It’s clear that a significant portion of Wendy’s locations are struggling to maintain a positive and reliable work environment, demanding immediate attention and strategic intervention.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Operational Efficiency (Mentioned in several locations)
  • Neutral Work Life Balance (Reported in several locations)
  • Potential for Team Management (Implied by supervisor roles)
  • Stable Work Environment (Reported in a few locations)

Cons

  • Poor Management/Rude Supervisors (Most frequent complaint)
  • Wage Disputes/Payroll Issues (Recurring concern)
  • Lack of Trust and Transparency (Consistent theme)
  • Rigid Policies Regarding Time Off
Jul 14, 2025
5 out of 5
Drive Thru Cashier

good

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
0/5
Rating Senior Leadership
0/5
Rating Work Life Balance
0/5

Pros

The employee demonstrates a strong ability to accommodate my scheduling needs.

Cons

The role occasionally requires working on designated holidays.

Jul 14, 2025
4 out of 5
Team Member

Good experience, especially for a first job

Strengths of Employment: Employees consistently describe the company culture as positive and supportive. Key aspects of the work environment include friendly and helpful colleagues.
Jul 12, 2025
3 out of 5
Crew Member

I was a cashier

Rating Compensation And Benefits
4/5
Rating Career Opportunities
3/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
3/5
Rating Work Life Balance
4/5

Pros

Employee consistently works at the designated location.

Cons

Interactions with colleagues could be improved.

Jul 11, 2025
3 out of 5
Chef

Decent

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

Demonstrates a rapid learning ability and adaptability applicable across various roles and industries.

Cons

The fast food industry presents unique challenges and may not align with long-term career goals.

Jul 11, 2025
4 out of 5
Maintenance Worker/Cook

Wendy’s crew member expectations were typical.

As part of my daily responsibilities, I perform a variety of tasks including maintaining the premises, such as cleaning the parking lot, replacing grease traps and trash receptacles, and managing waste disposal. I also assist with food preparation and service, dishwashing, and maintaining restroom supplies. I consistently demonstrate a proactive approach to learning and observing operational procedures. The workplace environment is generally positive. While the tasks are typically straightforward, I value the opportunity to contribute to the team and provide for my family.
Compensation/Benefits
1/5
Job Culture
3/5
Management
4/5
Job Work/Life Balance
3/5
Job Security/Advancement
2/5

Pros

Positive and friendly work environment; enjoys the opportunity to prepare and serve food.

Cons

Current hourly compensation is below desired levels; seeks opportunities for career advancement and increased income.

Jul 9, 2025
1 out of 5
Restaurant Manager

This employee created a challenging work atmosphere.

Management demonstrates a lack of collaborative leadership and a competitive environment. Salary discussions have been met with a dismissive response. The work environment is not conducive to professional growth and development, and I believe alternative employment opportunities may offer a more positive and supportive atmosphere.

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Wendy's Employee Reviews by Location

Location Rating Reviews
New York, NY
2.6
5
Miami, FL
4.4
5
Orlando, FL
1.8
4
Knoxville, TN
3
4
Columbus, OH
3.3
4
Jacksonville, FL
4
3
Dublin, OH
3
3
Reno, NV
4.7
3
Arlington, TX
3
2
Pittsburgh, PA
4.5
2
Colorado Springs, CO
3.5
2
Jasper, AL
3
2
Chicago, IL
3.5
2
Alhambra, CA
3.5
2
California City, CA
4
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Wendy's. Contact us to suggest updates to this page.