Wendy's
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Wendy's Employee Reviews

What is it like to work at Wendy's?

Review information last updated January 21, 2026.

Rating Distribution

174 ratings

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Summary of Wendy's Employee Feedback (AI-Generated)

3.1 out of 5
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Across all Wendy’s locations represented in these summaries, a recurring and concerning theme emerges: significant issues with management behavior and operational practices.
The most frequently cited problem is the negative impact of poor leadership, particularly regarding rudeness and a lack of support from supervisors.
Several locations, including Anchorage, Alaska, reported serious concerns about potential wage disputes and delayed or non-payment of final wages, suggesting systemic issues with payroll or labor law adherence.
A consistent negative sentiment revolves around a lack of trust and transparency, often linked to rigid policies regarding time off and a general feeling of vulnerability among employees.
While some locations reported neutral experiences or operational efficiency, these were consistently overshadowed by the critical feedback surrounding management.
Notably, the Anchorage location highlighted the most severe issues, emphasizing the precarious situation for supervisors managing potential legal and financial challenges.
Across all summaries, a lack of communication and a failure to foster a supportive work environment were consistently identified as key contributors to employee dissatisfaction.
It’s clear that a significant portion of Wendy’s locations are struggling to maintain a positive and reliable work environment, demanding immediate attention and strategic intervention.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Operational Efficiency (Mentioned in several locations)
  • Neutral Work Life Balance (Reported in several locations)
  • Potential for Team Management (Implied by supervisor roles)
  • Stable Work Environment (Reported in a few locations)

Cons

  • Poor Management/Rude Supervisors (Most frequent complaint)
  • Wage Disputes/Payroll Issues (Recurring concern)
  • Lack of Trust and Transparency (Consistent theme)
  • Rigid Policies Regarding Time Off
Nov 8, 2025
3 out of 5
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Food Service Worker

It was a genuinely pleasant place to work.

This role provided a diverse range of responsibilities within a fast-paced environment. I was involved in various operational tasks, including food preparation, dishwashing, cashier duties, and headset operations. I also gained experience as a closing team member during my time at the establishment.
Oct 7, 2025
1 out of 5
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Cashier/Fryer

Management needed serious changes and clear guidance.

During my initial employment at this company, communication between management was lacking, which resulted in repeated instances of notification of resignation. Specifically, I experienced confusion regarding reporting procedures, leading to multiple notifications of departure. Furthermore, I encountered a challenging work environment characterized by interpersonal difficulties with some colleagues and a limited amount of initial training. I would like to acknowledge the positive interactions I had with regular customers, particularly those visiting on Wednesdays and Sundays, who consistently demonstrated exceptional courtesy.
Oct 4, 2025
4 out of 5
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Crew Member

Good management, but compensation was too low.

While management is approachable and collaborative, the demanding workload and compensation levels present significant challenges. This role may be best suited for supplemental income or individuals beginning their careers.
Jul 14, 2025
4 out of 5
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Cook

It was fun, but staffing levels were low.

While I enjoyed aspects of my role, a recurring challenge was the high rate of staff absences, which frequently resulted in extended wait times for customers and created a stressful work environment.
Jul 14, 2025
4 out of 5
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Team Member

Good experience, especially for a first job

Strengths of Employment: Employees consistently describe the company culture as positive and supportive. Key aspects of the work environment include friendly and helpful colleagues.
Jul 11, 2025
4 out of 5
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Maintenance Worker/Cook

Wendy’s crew member expectations were typical.

As part of my daily responsibilities, I perform a variety of tasks including maintaining the premises, such as cleaning the parking lot, replacing grease traps and trash receptacles, and managing waste disposal. I also assist with food preparation and service, dishwashing, and maintaining restroom supplies. I consistently demonstrate a proactive approach to learning and observing operational procedures. The workplace environment is generally positive. While the tasks are typically straightforward, I value the opportunity to contribute to the team and provide for my family.
Compensation/Benefits
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1/5
Job Culture
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3/5
Management
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4/5
Job Work/Life Balance
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3/5
Job Security/Advancement
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2/5

Pros

Positive and friendly work environment; enjoys the opportunity to prepare and serve food.

Cons

Current hourly compensation is below desired levels; seeks opportunities for career advancement and increased income.

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Wendy's Employee Reviews by Location

Location Rating Reviews
Miami, FL
4.7
★
★
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3
Columbus, OH
1.5
★
★
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2
Jasper, AL
3
★
★
★
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☆
2
Fort Wayne, IN
4.5
★
★
★
★
★
2
Arlington, TX
3
★
★
★
☆
☆
2
Orlando, FL
1.5
★
★
☆
☆
☆
2
Knoxville, TN
2
★
★
☆
☆
☆
2
Boise, ID
3
★
★
★
☆
☆
2
Fort Myers, FL
1
★
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☆
☆
☆
1
Chillicothe, OH
3
★
★
★
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1
Coos Bay, OR
1
★
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☆
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☆
1
Akron, OH
3
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★
★
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1
Derby, CT
4
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1
San Diego, CA
3
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★
★
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1
New York, NY
1
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1

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Shift Manager

Wendy's
San Antonio, TX
Yesterday
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Crew Member

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Yesterday
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Crew - Late Night Shift

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Crew Member

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Chicago, IL
Yesterday
Why Wendy's WHY WENDY'S? As a Crew Member at Wendy's, you're part of the family from Day 1. We get you. We got you. Here's what you can expect as a Crew Member on our team: * Perks - FREE MEALS while you're working, 401(k) and employee assistance program for...
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Crew - Lunch Shift

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Chicago, IL
Yesterday
Why Wendy's WHY WENDY'S? As a Crew Member at Wendy's, you're part of the family from Day 1. We get you. We got you. Here's what you can expect as a Crew Member on our team: * Perks - FREE MEALS while you're working, 401(k) and employee assistance program for...
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Assistant General Manager

Wendy's
Houston, TX
Yesterday
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Breakfast Crew Member

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Chicago, IL
Yesterday
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Crew - Breakfast Shift

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Chicago, IL
Yesterday
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