Popeyes
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Popeyes Employee Reviews

What is it like to work at Popeyes?

Review information last updated January 21, 2026.

Rating Distribution

96 ratings

Summary of Popeyes Employee Feedback (AI-Generated)

3.2 out of 5

Across all Popeyes locations represented in these employee reviews, a consistent theme emerges: significant operational challenges significantly impact the employee experience.
The most prevalent issue is related to scheduling and workflow, particularly concerning extended chicken cooking times, which create bottlenecks and disrupt operations at Kennewick, Redding, Kennewick, Renton, and even impacting the overall atmosphere at the locations in Kennewick and Redding.
This leads to stressed employees navigating a chaotic and unpredictable environment, as highlighted in the Renton review.
Furthermore, a recurring concern is the perceived lack of investment in employee development and career progression, evidenced by low ratings for career opportunities and compensation and benefits across multiple locations.
While several locations describe supportive management and positive team dynamics – particularly noted at Kennewick and Redding – this positive aspect is often overshadowed by the operational difficulties.
Finally, a critical safety concern was raised in the Renton review regarding a firearm incident, indicating a need for improved security protocols and management oversight.
The reviews collectively suggest a need for significant improvements in scheduling, kitchen operations, and potentially, overall management effectiveness to create a more stable and satisfying work environment for Popeyes employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive Management & Team Dynamics
  • Positive Team Relationships
  • Customer Service Focus

Cons

  • Scheduling & Workflow Issues (Extended Chicken Cooking Times)
  • Lack of Investment in Employee Development & Career Progression
  • Operational Inefficiencies & Bottlenecks
Dec 9, 2025
2 out of 5
Cocinero

Responsibilities and rules are severely unbalanced.

During meal times, the employee consistently integrated seamlessly with other team members, demonstrating a collaborative approach to breaks.
Compensation/Benefits
2/5
Job Culture
2/5
Management
1/5
Job Work/Life Balance
2/5
Job Security/Advancement
2/5

Pros

Provided medical coverage at a cost-effective rate.

Cons

The employee frequently found themselves shouldering a disproportionate share of the workload, requiring assistance from colleagues.

Dec 6, 2025
5 out of 5
Prep and Cashier

I genuinely enjoy my time at Popeyes.

Strengths include positive customer interactions. Areas for improvement relate to ensuring consistent access to necessary resources and tools. The work environment is collaborative and supportive, fostering a positive team dynamic. A typical workday involves periods of high activity, such as during peak lunch service.
Dec 6, 2025
1 out of 5
Popeyes crew member/ shift Manager

The company needs major changes and review.

The most positive aspect of my experience at the company was overshadowed by unacceptable and potentially illegal practices that were ignored by the parent company until significant damage was incurred. The management style was consistently detrimental and created a highly stressful work environment. The overall work environment and culture were unlike any I have encountered previously. A typical workday was characterized by feelings of fear, anger, and humiliation.
Nov 6, 2025
2 out of 5
Cashier

Working at Popeyes created a lasting memory.

During my time at Popeyes, the workload frequently resulted in a disorganized work environment. New employee training was inconsistent, and there were instances of managerial competition and scheduling discrepancies.
Compensation/Benefits
2/5
Job Culture
5/5
Management
2/5
Job Work/Life Balance
3/5
Job Security/Advancement
2/5

Pros

Flexibility

Cons

Operational Disorganization

Nov 5, 2025
1 out of 5
Shift Leader/Cashier

I wouldn’t recommend working at this place.

The workplace has experienced significant interpersonal conflict and compensation is below market standards. Management effectiveness requires improvement, and there have been concerns regarding the misuse of authority and unproductive time spent awaiting payments.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

None

Cons

Interpersonal conflict, compensation levels

Nov 4, 2025
1 out of 5
Team Member

The company's current structure isn’t sustainable.

During my initial onboarding, I was immediately assigned to the drive-thru window during the peak afternoon rush, despite this being my first job experience. I received limited guidance and encountered difficulty accessing support when needed, often experiencing frustration with available assistance. The lack of formal supervision and direct training resulted in interruptions to other team members’ workflow as I sought clarification. Training primarily involved demonstration rather than instruction, and there was a lack of proactive checks to ensure understanding. Repeatedly, I was directed to perform tasks without prior explanation, suggesting an assumption of prior knowledge. While this challenging introduction has provided a benchmark for future work experiences, I believe improved onboarding processes and more structured training would significantly benefit new employees.

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Popeyes Employee Reviews by Location

Location Rating Reviews
Indianapolis, IN
2.7
3
Phoenix, AZ
3.5
2
Washington, DC
3
2
Houston, TX
4
2
Woodbridge, VA
5
1
Kennewick, WA
4
1
Mount Pleasant, TX
1
1
Lincoln, NE
2
1
Cleveland, TN
5
1
Philadelphia, PA
3
1
Lafayette, LA
5
1
Jacksonville, FL
5
1
Livingston, CA
5
1
Tampa, FL
4
1
Round Rock, TX
3
1

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Popeyes. Contact us to suggest updates to this page.