Popeyes

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Popeyes Employee Reviews

What is it like to work at Popeyes?

Review information last updated October 1, 2025.

Rating Distribution

155 ratings

Summary of Popeyes Employee Feedback (AI-Generated)

3.2 out of 5

Across all Popeyes locations represented in these employee reviews, a consistent theme emerges: significant operational challenges significantly impact the employee experience.
The most prevalent issue is related to scheduling and workflow, particularly concerning extended chicken cooking times, which create bottlenecks and disrupt operations at Kennewick, Redding, Kennewick, Renton, and even impacting the overall atmosphere at the locations in Kennewick and Redding.
This leads to stressed employees navigating a chaotic and unpredictable environment, as highlighted in the Renton review.
Furthermore, a recurring concern is the perceived lack of investment in employee development and career progression, evidenced by low ratings for career opportunities and compensation and benefits across multiple locations.
While several locations describe supportive management and positive team dynamics – particularly noted at Kennewick and Redding – this positive aspect is often overshadowed by the operational difficulties.
Finally, a critical safety concern was raised in the Renton review regarding a firearm incident, indicating a need for improved security protocols and management oversight.
The reviews collectively suggest a need for significant improvements in scheduling, kitchen operations, and potentially, overall management effectiveness to create a more stable and satisfying work environment for Popeyes employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive Management & Team Dynamics
  • Positive Team Relationships
  • Customer Service Focus

Cons

  • Scheduling & Workflow Issues (Extended Chicken Cooking Times)
  • Lack of Investment in Employee Development & Career Progression
  • Operational Inefficiencies & Bottlenecks
Jul 14, 2025
4 out of 5
Shift Manager

The experience was surprisingly better than expected.

The role offers a standard restaurant environment. While the schedule is generally manageable, opportunities for salary increases are limited due to prevailing labor costs.
Compensation/Benefits
3/5
Job Culture
4/5
Management
5/5
Job Work/Life Balance
4/5
Job Security/Advancement
4/5
Jul 13, 2025
4 out of 5
Popeyes crew member/cashier

The workplace is productive and highly efficient.

Strengths of working at the company include providing food service and offering excellent customer service. Challenges experienced include frequent wet and greasy conditions on the floor. The work environment is positive when team members collaborate effectively. A typical workday is consistently busy, with a high volume of customer traffic.
Jul 12, 2025
3 out of 5
General Manager

General Manager

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Flexible work schedule with no early morning requirements, positive company culture, comprehensive health insurance benefits, competitive bonus structure, and association with an established brand.

Cons

Requires weekend and evening availability, necessitates frequent on-call responsibilities, experiences higher than average employee turnover, and indicates a need for improved retention strategies.

Jul 12, 2025
1 out of 5
GM

My time there was sadly quite unpleasant.

The workplace environment has been characterized by a lack of respect among employees, coupled with insufficient oversight from upper management. This has resulted in a noticeable absence of accountability, organizational structure, and a defined company culture.
Jul 12, 2025
3 out of 5
Shift Leader/Manager

The kitchen is a really nice place to be

Maintaining cleanliness within the restaurant environment presents a significant challenge. The team frequently encounters demanding customers exhibiting negative behavior upon arrival. Our workplace fosters a diverse and inclusive culture, engaging individuals from a wide range of backgrounds and lifestyles. Staffing levels can fluctuate due to frequent callouts. A typical workday involves managing staff absences and ensuring prompt service during lunch periods while assisting customers.
Compensation/Benefits
5/5
Job Culture
3/5
Management
5/5
Job Work/Life Balance
4/5
Job Security/Advancement
3/5

Pros

Flexible work hours are a positive aspect of this role.

Cons

The restaurant experiences occasional incidents of theft, primarily involving disposable cups and beverages.

Jul 10, 2025
5 out of 5
Cashier/Customer Service

It was a productive and enjoyable work place.

I consistently find my role at Popeyes to be straightforward and manageable. I readily assist with tasks such as cleaning and stocking, and I am committed to providing support to both customers and fellow team members as needed.

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Popeyes Employee Reviews by Location

Location Rating Reviews
Indianapolis, IN
2.8
5
California City, CA
3.5
4
Atlanta, GA
3
4
Jackson, MS
3.5
4
East Orange, NJ
2.3
3
Texas City, TX
5
3
New York, NY
2.3
3
Detroit, MI
5
3
Chicago, IL
3.7
3
Pineville, NC
4
2
Zephyrhills, FL
1
2
Lansing, MI
2
2
Garland, TX
1
2
Bethlehem, PA
3
2
Redding, CA
2
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Popeyes. Contact us to suggest updates to this page.