Popeyes
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Popeyes logo

Popeyes Employee Reviews

What is it like to work at Popeyes?

Review information last updated August 13, 2025.

Rating Distribution

152 ratings

★
★
★
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Summary of Popeyes Employee Feedback (AI-Generated)

3.2 out of 5
★
★
★
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Across all Popeyes locations represented in these employee reviews, a consistent theme emerges: significant operational challenges significantly impact the employee experience.
The most prevalent issue is related to scheduling and workflow, particularly concerning extended chicken cooking times, which create bottlenecks and disrupt operations at Kennewick, Redding, Kennewick, Renton, and even impacting the overall atmosphere at the locations in Kennewick and Redding.
This leads to stressed employees navigating a chaotic and unpredictable environment, as highlighted in the Renton review.
Furthermore, a recurring concern is the perceived lack of investment in employee development and career progression, evidenced by low ratings for career opportunities and compensation and benefits across multiple locations.
While several locations describe supportive management and positive team dynamics – particularly noted at Kennewick and Redding – this positive aspect is often overshadowed by the operational difficulties.
Finally, a critical safety concern was raised in the Renton review regarding a firearm incident, indicating a need for improved security protocols and management oversight.
The reviews collectively suggest a need for significant improvements in scheduling, kitchen operations, and potentially, overall management effectiveness to create a more stable and satisfying work environment for Popeyes employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive Management & Team Dynamics
  • Positive Team Relationships
  • Customer Service Focus

Cons

  • Scheduling & Workflow Issues (Extended Chicken Cooking Times)
  • Lack of Investment in Employee Development & Career Progression
  • Operational Inefficiencies & Bottlenecks
Jul 13, 2025
4 out of 5
★
★
★
★
☆
Popeyes crew member/cashier

Productive work place

Strengths of working at the company include providing food service and offering excellent customer service. Challenges experienced include frequent wet and greasy conditions on the floor. The work environment is positive when team members collaborate effectively. A typical workday is consistently busy, with a high volume of customer traffic.
Jul 12, 2025
3 out of 5
★
★
★
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General Manager

General Manager

Rating Compensation And Benefits
★
★
★
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3/5
Rating Career Opportunities
★
★
★
☆
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3/5
Rating Culture And Values
★
★
☆
☆
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2/5
Rating Diversity And Inclusion
★
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☆
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1/5
Rating Senior Leadership
★
☆
☆
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1/5
Rating Work Life Balance
★
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1/5

Pros

Flexible work schedule with no early morning requirements, positive company culture, comprehensive health insurance benefits, competitive bonus structure, and association with an established brand.

Cons

Requires weekend and evening availability, necessitates frequent on-call responsibilities, experiences higher than average employee turnover, and indicates a need for improved retention strategies.

Jul 12, 2025
3 out of 5
★
★
★
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Shift Leader/Manager

All the cooking is fun

Maintaining cleanliness within the restaurant environment presents a significant challenge. The team frequently encounters demanding customers exhibiting negative behavior upon arrival. Our workplace fosters a diverse and inclusive culture, engaging individuals from a wide range of backgrounds and lifestyles. Staffing levels can fluctuate due to frequent callouts. A typical workday involves managing staff absences and ensuring prompt service during lunch periods while assisting customers.
Compensation/Benefits
★
★
★
★
★
5/5
Job Culture
★
★
★
☆
☆
3/5
Management
★
★
★
★
★
5/5
Job Work/Life Balance
★
★
★
★
☆
4/5
Job Security/Advancement
★
★
★
☆
☆
3/5

Pros

Flexible work hours are a positive aspect of this role.

Cons

The restaurant experiences occasional incidents of theft, primarily involving disposable cups and beverages.

Jul 9, 2025
1 out of 5
★
☆
☆
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☆
Manager

Worst place I ever worked

The employee frequently participates in numerous team communication channels and daily meetings. The workload demands have, at times, presented challenges with existing staffing levels. Compensation is competitive, however, paid time off is not offered. Management maintains a policy requiring all managers to be available at all times, including during scheduled time off, and does not authorize manager absences.
Compensation/Benefits
★
★
☆
☆
☆
2/5
Job Culture
★
☆
☆
☆
☆
1/5
Management
★
★
☆
☆
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2/5
Job Work/Life Balance
★
☆
☆
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1/5
Job Security/Advancement
★
★
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2/5

Pros

Complimentary meals are provided.

Cons

Paid time off is not offered; overtime compensation is not available; management requires consistent availability, including during periods approaching overtime.

Jul 8, 2025
3 out of 5
★
★
★
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Crew Member

Its a decent job

This role offers a dynamic and fast-paced work environment, well-suited for individuals who thrive in such settings. Success in this position is largely dependent on effective management and collaborative teamwork. Consistent and reliable contributions from colleagues are essential to maintain a productive and manageable workload. While the role can be demanding at times, it presents a solid opportunity for growth and development.
Jul 6, 2025
5 out of 5
★
★
★
★
★
Crew Member

Great workplace

Popeyes provides a positive and supportive work environment characterized by strong teamwork and a commitment to employee growth. The company fosters a collaborative atmosphere where employees feel valued and receive consistent support. This environment significantly contributes to job satisfaction and encourages professional development. Furthermore, Popeyes offers flexible scheduling options, accommodating the needs of students and individuals managing multiple commitments, thereby promoting a healthy work-life balance. The company invests in employee development through comprehensive training programs designed to equip staff with essential skills and facilitate career progression. Employees frequently express appreciation for promotion opportunities and the potential for long-term career growth within the organization. Popeyes maintains a culture of respect and inclusivity, creating a welcoming environment for individuals from diverse backgrounds. The engaging customer interactions and enjoyable work atmosphere contribute to a dynamic and rewarding experience, fostering a strong sense of pride among employees.

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Popeyes Employee Reviews by Location

Location Rating Reviews
Indianapolis, IN
2.8
★
★
★
☆
☆
5
California City, CA
3.5
★
★
★
★
☆
4
Atlanta, GA
3
★
★
★
☆
☆
4
Jackson, MS
3.5
★
★
★
★
☆
4
Detroit, MI
5
★
★
★
★
★
3
Texas City, TX
5
★
★
★
★
★
3
Chicago, IL
3.7
★
★
★
★
☆
3
East Orange, NJ
2.3
★
★
☆
☆
☆
3
New York, NY
2.3
★
★
☆
☆
☆
3
Jamaica, NY
5
★
★
★
★
★
2
Phoenix, AZ
3.5
★
★
★
★
☆
2
Bronx, NY
2
★
★
☆
☆
☆
2
Gilbert, AZ
5
★
★
★
★
★
2
San Antonio, TX
4.5
★
★
★
★
★
2
Tampa, FL
3
★
★
★
☆
☆
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Popeyes. Contact us to suggest updates to this page.