Popeyes
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Popeyes Employee Reviews

What is it like to work at Popeyes?

Review information last updated December 3, 2025.

Rating Distribution

93 ratings

Summary of Popeyes Employee Feedback (AI-Generated)

3.2 out of 5

Across all Popeyes locations represented in these employee reviews, a consistent theme emerges: significant operational challenges significantly impact the employee experience.
The most prevalent issue is related to scheduling and workflow, particularly concerning extended chicken cooking times, which create bottlenecks and disrupt operations at Kennewick, Redding, Kennewick, Renton, and even impacting the overall atmosphere at the locations in Kennewick and Redding.
This leads to stressed employees navigating a chaotic and unpredictable environment, as highlighted in the Renton review.
Furthermore, a recurring concern is the perceived lack of investment in employee development and career progression, evidenced by low ratings for career opportunities and compensation and benefits across multiple locations.
While several locations describe supportive management and positive team dynamics – particularly noted at Kennewick and Redding – this positive aspect is often overshadowed by the operational difficulties.
Finally, a critical safety concern was raised in the Renton review regarding a firearm incident, indicating a need for improved security protocols and management oversight.
The reviews collectively suggest a need for significant improvements in scheduling, kitchen operations, and potentially, overall management effectiveness to create a more stable and satisfying work environment for Popeyes employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Supportive Management & Team Dynamics
  • Positive Team Relationships
  • Customer Service Focus

Cons

  • Scheduling & Workflow Issues (Extended Chicken Cooking Times)
  • Lack of Investment in Employee Development & Career Progression
  • Operational Inefficiencies & Bottlenecks
Nov 6, 2025
2 out of 5
Cashier

Working at Popeyes created a lasting memory.

During my time at Popeyes, the workload frequently resulted in a disorganized work environment. New employee training was inconsistent, and there were instances of managerial competition and scheduling discrepancies.
Compensation/Benefits
2/5
Job Culture
5/5
Management
2/5
Job Work/Life Balance
3/5
Job Security/Advancement
2/5

Pros

Flexibility

Cons

Operational Disorganization

Nov 5, 2025
1 out of 5
Shift Leader/Cashier

I wouldn’t recommend working at this place.

The workplace has experienced significant interpersonal conflict and compensation is below market standards. Management effectiveness requires improvement, and there have been concerns regarding the misuse of authority and unproductive time spent awaiting payments.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

None

Cons

Interpersonal conflict, compensation levels

Nov 4, 2025
1 out of 5
Team Member

The company's current structure isn’t sustainable.

During my initial onboarding, I was immediately assigned to the drive-thru window during the peak afternoon rush, despite this being my first job experience. I received limited guidance and encountered difficulty accessing support when needed, often experiencing frustration with available assistance. The lack of formal supervision and direct training resulted in interruptions to other team members’ workflow as I sought clarification. Training primarily involved demonstration rather than instruction, and there was a lack of proactive checks to ensure understanding. Repeatedly, I was directed to perform tasks without prior explanation, suggesting an assumption of prior knowledge. While this challenging introduction has provided a benchmark for future work experiences, I believe improved onboarding processes and more structured training would significantly benefit new employees.
Oct 8, 2025
3 out of 5
Food Handler/Cashier

It was a reasonably okay work experience.

The team experiences challenges related to staffing levels and management transitions, which contribute to a consistently high-pressure environment. Frequent support requests from other store locations and ongoing management changes create instability. These factors significantly impact employee stress levels.
Oct 6, 2025
5 out of 5
Cook/Cashier

That was truly the best job ever.

This employee consistently demonstrates a strong work ethic and provides excellent customer service, always greeting customers with a positive and respectful demeanor. Their dedication is evident, although the role can be demanding at times.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

Pros

Strong work ethic, excellent customer service skills, respectful attitude.

Cons

The role can be stressful.

Oct 6, 2025
5 out of 5
Cashier

A productive and efficient environment existed there.

This was a positive experience with effective management support. I would recommend this role and believe there are opportunities for professional growth and development. I appreciate the recognition of my efforts during this summer employment.

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Popeyes Employee Reviews by Location

Location Rating Reviews
Indianapolis, IN
2.7
3
Phoenix, AZ
3.5
2
Houston, TX
4
2
Tulare, CA
3
1
Huntington, IN
3
1
Fort Smith, AR
3
1
Phillipsburg, NJ
3
1
Visalia, CA
2
1
New Smyrna Beach, FL
1
1
Renton, WA
1
1
Philadelphia, PA
3
1
Searcy, AR
5
1
Woodbridge, VA
5
1
Covington, LA
5
1
Meridian, ID
2
1

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