Dairy Queen
|3.2|
★
★
★
☆
☆
Dairy Queen logo

Dairy Queen Employee Reviews

What is it like to work at Dairy Queen?

Rating Distribution

★
★
★
☆
☆

Summary of Dairy Queen Employee Feedback (AI-Generated)

3.2 out of 5
★
★
★
☆
☆

International Dairy Queen, Inc.
presents a complex and somewhat inconsistent employee experience across the United States.
While the company demonstrates strengths in areas like company culture, diversity & inclusion, and compensation/benefits, significant challenges persist regarding management support, work-life balance, and career advancement opportunities.
The aggregated reviews reveal a wide range of experiences, heavily influenced by location – particularly the intensity of operations in larger metropolitan areas.
The company’s ‘always right’ customer service mentality, while valued, contributes to high-pressure environments.
A key factor driving the overall rating is the variability in management effectiveness across locations.
Addressing these systemic issues is crucial for improving employee satisfaction, retention, and ultimately, the company’s success.
The company’s success hinges on a concerted effort to standardize training, improve management support, and create more robust career progression pathways.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Company Culture & Values: Across multiple states, particularly in Missouri and Texas, employees consistently appreciate the company’s emphasis on a positive and friendly work environment, including the focus on teamwork and customer service.
  • Competitive Compensation & Benefits: The company generally offers competitive salaries and benefits packages, particularly highlighted in Missouri and Texas, suggesting a reasonable level of financial security for employees.
  • Positive Diversity & Inclusion Initiatives: Notably in Missouri and Ohio, the company’s commitment to diversity and inclusion is consistently praised, creating a welcoming and supportive environment for a wide range of employees.

Cons

  • Inconsistent Management Support: A recurring and significant challenge across all states is the variability in management effectiveness. Locations in Indiana and Texas, in particular, report a lack of adequate support and guidance from supervisors.
  • High-Pressure Customer Service Environment: The ‘always right’ customer service mentality, while a core value, consistently leads to intense pressure on employees, particularly during peak hours, contributing to work-life balance issues.
  • Limited Career Advancement Opportunities: Across multiple states, employees express dissatisfaction with limited career progression pathways, suggesting a need for more structured development programs.

Dairy Queen Employee Reviews by Location

Location Rating Reviews
Minneapolis, MN
3.5
★
★
★
★
☆
13
Columbus, OH
3.3
★
★
★
☆
☆
13
Virginia Beach, VA
3
★
★
★
☆
☆
12
Houston, TX
3.4
★
★
★
☆
☆
12
Chicago, IL
4.1
★
★
★
★
☆
10
Tucson, AZ
3.8
★
★
★
★
☆
10
Indianapolis, IN
3.4
★
★
★
☆
☆
10
San Antonio, TX
4
★
★
★
★
☆
10
Denver, CO
3.9
★
★
★
★
☆
9
Saint Louis, MO
4.1
★
★
★
★
☆
9
Tyler, TX
3.9
★
★
★
★
☆
8
Austin, TX
3.6
★
★
★
★
☆
8
Dallas, TX
3.9
★
★
★
★
☆
8
Phoenix, AZ
3.9
★
★
★
★
☆
7
Orlando, FL
3.4
★
★
★
☆
☆
7

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dairy Queen. Contact us to suggest updates to this page.

Updated June 1, 2025