Dairy Queen
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Dairy Queen Employee Reviews

What is it like to work at Dairy Queen?

Review information last updated December 3, 2025.

Rating Distribution

94 ratings

Summary of Dairy Queen Employee Feedback (AI-Generated)

3.3 out of 5

Across all the Dairy Queen employee reviews, a recurring theme is the significant variability in the quality of the work environment.
While several locations, notably the Vancouver, WA and Sammamish, WA locations, presented highly structured and efficient operations, with strong emphasis on quality control and operational excellence (as evidenced by the 5-star ratings), others, such as the Sammamish and Renton locations, suffered from management issues, including a disconnect between management priorities and operational needs.
A common complaint revolved around a lack of support from management, leading to frequent equipment malfunctions, high-pressure customer interactions, and a heavy burden of cleanup duties.
The Sammamish location, in particular, highlighted a critical issue: management's excessive focus on internal matters, neglecting the practical realities of running a fast-food restaurant.
Conversely, several locations, including Vancouver, WA, demonstrated well-managed teams and a strong commitment to operational efficiency, quality control, and customer service.
The reviews consistently pointed to the importance of clear operational processes, a focus on food quality, and proactive management.
However, a crucial factor driving the negative experiences in some locations was the lack of a consistent, supportive management structure and the resulting impact on employee morale and operational effectiveness.
Ultimately, the experiences varied greatly, highlighting the importance of robust management practices and a strong focus on employee support across all Dairy Queen locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Operational Processes
  • Focus on Food Quality & Inventory Management
  • Positive Team Dynamics (in some locations)

Cons

  • Lack of Management Support
  • Frequent Equipment Malfunctions
  • Disconnection Between Management & Operations
Oct 6, 2025
1 out of 5
Staff Member

This temporary job wasn’t a long-term fit.

This role presented significant instability with frequent shifts in responsibilities and a lack of a defined position after initial training was completed. Management exhibited unprofessional behavior on multiple occasions. Successfully navigating workplace social dynamics was a consistent challenge. Despite these difficulties, the team comprised many highly skilled and supportive colleagues, which was a notable positive aspect of the experience.
Compensation/Benefits
1/5
Job Culture
1/5
Management
2/5
Job Work/Life Balance
4/5
Job Security/Advancement
1/5

Pros

Flexible hours, suitable for students, opportunity for quick earnings.

Cons

Unstable work environment, poor management, inadequate communication.

Oct 5, 2025
4 out of 5
Cashier

The workplace offers a truly enjoyable atmosphere.

This was a positive and rewarding first employment experience. I enjoyed working alongside my colleagues and appreciated the ease of maintaining a clean and organized workspace. I would confidently recommend this opportunity to other young people or families seeking part-time work.
Jul 15, 2025
2 out of 5
CSR - Customer Service Representative

Serious concerns require careful consideration and review.

Location management has demonstrated a pattern of underpaying staff and failing to consistently maintain a clean environment. I understand there have been recent changes in management and hope to see improvements in these areas.
Jul 14, 2025
4 out of 5
Kitchen Cook

It’s a fun and engaging place to work.

The employee experience is positive, offering opportunities for growth and development. Compensation is an area for potential improvement. The work environment emphasizes punctuality and adherence to scheduled shifts. Management demonstrates a commitment to addressing employee concerns effectively and proactively.
Jul 11, 2025
4 out of 5
School Bus Driver

It was a truly positive and enjoyable experience.

The employee enjoys working with the team and appreciates the manager’s support. While the work environment is generally positive, there is a desire for increased engagement and opportunities to enhance the overall work experience. The employee consistently values a fun and enjoyable atmosphere.
Jul 10, 2025
4 out of 5
Floor Worker

This was a great first job experience.

Employee consistently earns and retains tips, which is appreciated. While the emphasis on maintaining cleanliness and organization is noted, opportunities exist to refine communication regarding operational expectations to better align with employee preferences. Overall performance is satisfactory.

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Dairy Queen Employee Reviews by Location

Location Rating Reviews
San Antonio, TX
3.3
4
Corry, PA
3.5
2
Northville, MI
4
1
Hermiston, OR
3
1
Somerset, KY
2
1
Tompkinsville, KY
5
1
Wayne, MI
4
1
Falling Waters, WV
1
1
Savannah, GA
1
1
Greenville, TX
4
1
Newark, DE
4
1
Vancouver, WA
5
1
Duluth, GA
3
1
Alvin, TX
4
1
Sneads Ferry, NC
4
1

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