Dairy Queen Jobs
Job posting data last updated July 16, 2025.
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Manager Operations Support
Dairy Queen
Bloomington, MN
Full Job Description
Title
This role will leveraging strong Quick Service Restaurant (QSR) in This role is critical in driving efficiency, supporting franchisees, and collaborating with cross
Location
The base salary range displayed reflects the targeted hiring range for positions across all US locations related skills, work location and relevant education or experience You must be work authorized in the United States without the need for employer sponsorship You must be authorized to work in the United States without the need for employer sponsorship
Salary
As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded We have an exciting opportunity available for a Manager, Operations Support based out of our corporate office in Bloomington, MN Operates at both a strategic and a tactical level Serve as the first line of communication with the IDQ field teams on assigned projects and strategic initiatives Demonstrate initiative and planning skills, by proactively identifying issues and potential project Analyze, develop, and track important company metrics against goals and providing timely and accurate reporting to company leaders Collaborate with appropriate colleagues to develop clear documentation, presentations, and training materials to support operational rollouts 5 years of experience successfully managing operations strategic initiatives and projects, including independently creating plans and managing stakeholders, scope and budget Demonstrated technical aptitude Strategic mindset Track record of working collaboratively and effectively with Franchisees, operations field teams and corporate leadership The US national base salary range for this position is $84,270 Individual pay is determined by job
Job Description
Company Description Since 1940, Dairy Queen has been one of the world's best known and loved brands Based in Minneapolis, MN, International Dairy Queen Inc S , Canada and more than 20 countries around the world IDQ is a subsidiary of Berkshire Hathaway Inc (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges Job Description related projects Partners with colleagues and leaders in U S Operations, Concept Support Services, as well as other cross Key Accountabilities Include Project Leadership Leveraging strong in Troubleshoot and recommend courses of action to resolve identified field related issues related problems, bringing together appropriate decision makers, suggesting resolution options when appropriate, and ensuring that the right decisions are made Identify opportunities for process improvement and implement solutions that enhance efficiency and scalability Training and communication Respond to communications from customers and franchisees regarding operational issues in a timely manner Strong understanding of in Profiecient in Asana, Smartsheet, PowerPoint and MS Teams for workflow and communication Strong Communication and Collaboration Problem Solving Ability unit franchise operations or training $103,231 Additional Information All your information will be kept confidential according to EEO guidelines being of our employees and their families Work Environment Inclusion & Belonging We are committed to creating a culture of inclusion and belonging for all who touch DQ IDQ is an Equal Opportunity Employer, and we use E Verify to confirm the identity and employment eligibility of all new team members
Responsibilities
• Functional stakeholders
• Functional teams to enhance operational performance
• Independently and effectively create and manage project plans, expectations, scope, and timelines, as well as key stakeholders, project milestones, decision makers, success metrics and communications
• Ensure that all affected parties are informed and in support of the proposed plan
• Other Duties as Needed
• Special assignments and other duties as needed per the direction of Director or VP of CSS
• Certifications in project management is a plus
• Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week
• We strive to maintain an environment where everyone feels welcome
Requirements
• Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent
• Store operations experience, leads and manages key Operations
• Store QSR operations experience and understanding, effectively and independently oversee and execute operational projects within scope and budget, ensuring timely completion and alignment with business goals
• Qualifications
• Education/Experience
• Bachelor's degree in Business or a related field, or equivalent combination of education and work experience
• Minimum 5 years of in
• Store QSR operations experience required, as a store manager, business franchise manager, etc
• Store restaurant operations derived from personal frontline experience
• Minimum 3
• Excellent written and verbal business communication skills
• Preferred Qualifications
• Experience working in QSR multi
• Additional in office time may be required to support team/project needs
• We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit
Benefits
• Work with Analytics team to monitor key metrics and provide insights to leadership on project outcomes and operational performance
• Ability to navigate operational challenges and provide actionable solutions
• This position is also eligible for a bonus
• Benefits
• Our benefit package supports the well
• Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more
• To learn more about our great benefit offerings, Click Here
• Positions will be identified as "remote eligible" when consideration will be given to candidates outside of drivable distance to our Bloomington office
About
, (IDQ), is the parent company of American Dairy Queen Corporation Ability to go beyond task execution and think critically about long term improvements
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