Subway Jobs
Page 1

Director, Field Training & Operations Excellence
Subway
Miami, FL
Full Job Description
Title
About the Role This role ensures that field teams are equipped with the knowledge, tools, and processes needed to deliver consistent, high If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment line teams with role 8+ years of experience in field operations, training, or execution excellence, with at least 3 years in a leadership role related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions
Location
Location class training programs and operational execution standards across all field locations Develop and drive a comprehensive field training strategy that supports operational goals, franchisee, restaurant teams & guest satisfaction, and team development across all field locations
Salary
The Director of Field Training & Operations Execution Excellence is responsible for leading the strategy, development, and implementation of best Collaborate the implementation and ongoing optimization of learning platforms, mobile tools, and digital resources used in the field Must demonstrate strategic thinking and be results oriented Ability to collaborate and influence up &across the business, as well as with external clients/partners Demonstrates innovation in learning & training and change leadership Actual pay is determined based on a number of job
Job Description
Miami/Shelton Ready for a fresh, new career Look no further because one of the world's most iconic brands can help you get there Why Join Us At Subway, "better" is baked into our DNA We are a brand that believes in continued improvement … in our lives, our businesses, and our planet From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead And today, we're making better living way easier It's centered on fueling healthy businesses and healthier lives It is one of the most exciting times to join the Subway team and contribute to our transformational journey in The ideal candidate is a dynamic leader who blends training expertise with operational rigor and a deep understanding of field execution challenges Partner closely with field leadership, operations, franchisees and cross Create a framework for measuring the effectiveness of training programs and operational execution, using KPIs, field feedback, and operational audits performing team of field trainers, instructional designers, and execution leads Support the onboarding and development of field leaders, franchisees and front specific learning paths and coaching resources Champion a culture of continuous improvement, frontline empowerment, and operational excellence Bachelor's degree in Business or other Proven ability to lead large scale training and operational initiatives across distributed or multi unit organizations Strong understanding of field operations, frontline team dynamics, and customer service delivery first content) Proficiency in learning technologies, including LMS platforms, e learning tools, and data analytics paced, high growth or global organization Ability to travel up to 60% Insurance Plans Competitive Bonus Mobility Allowance Tuition Reimbursement Volunteering time Many More…
Responsibilities
• Responsibilities include but are not limited to
• Establish and continuously improve operational execution standards, toolkits, and playbooks to ensure consistency and excellence across all field operations
• Functional teams to identify gaps, address performance trends, and implement scalable solutions
• Build and manage a high
• Lead change management efforts tied to training and execution, ensuring smooth adoption of new processes, tools, and technologies
• Familiarity with change management and organizational development
Requirements
• Quality customer experiences and operational performance
• Lead the creation and rollout of training content for new initiatives, product launches, process changes, and ongoing upskilling
• Qualifications
• Experience developing training for all types of learning styles and frontline accessibility (including mobile
• Exceptional leadership, project management, and interpersonal skills
• Experience managing budgets, teams, and vendor partnerships
• Food / Restaurant industry experience
• Experience in a fast
Benefits
• What do we Offer
About
Our purpose is about more than the food we serve in our restaurants Company Holidays
Companies Similar to Subway for jobs
Job listings are aggregated from multiple sources and updated regularly. The availability, requirements, and details may change. Please refer to the employer's official career page for the most accurate and up-to-date information. Contact us to report any issues with these job listings.
Updated May 31, 2025