Burger King Employee Reviews in Pittsburgh, PA

Employee Insights in Pittsburgh, PA

Review information last updated September 17, 2025.

Rating Distribution

2 ratings

Summary of Burger King Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5

Across the provided Burger King employee reviews, a consistent theme emerges: significant operational challenges and a demanding work environment.
The most frequently cited issue is high stress, particularly during peak hours (4:00 PM - 5:00 PM), resulting from consistently elevated workloads and difficult customer interactions.
Many locations, including Phoenixville, PA, Mifflinville, PA, and Easton, PA, experienced understaffing, leading to a chaotic environment where employees were often unfairly held accountable for situations beyond their control.
Food quality concerns were also prevalent, particularly related to the perceived low quality of meat, highlighting potential issues with sourcing, quality control, or ingredient handling.
A recurring negative element was the lack of adequate support from leadership, exacerbating the stressful environment and contributing to a sense of isolation for employees.
Despite these challenges, a few locations, like Haverford, PA, demonstrated a more positive experience, though these were based on very limited data.
A common thread was the need for improved staffing levels, better customer service training, and a more supportive company culture to mitigate the negative impacts of the demanding work environment.
The reviews consistently suggest that operational inefficiencies and a lack of adequate support from management are key contributors to employee dissatisfaction and stress within the Burger King franchise.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • High Workload & Stress (Recurring Issue)
  • Need for Improved Staffing Levels
  • Need for Better Customer Service Training

Cons

  • Understaffing & Chaotic Work Environment
  • Difficult Customer Interactions & Disrespectful Customers
  • Lack of Support from Leadership
May 8, 2025
4 out of 5
Crew

good

Pros

The employee appreciates the benefits of discounted meals and enjoys a positive working relationship with colleagues.

Cons

The employee experiences high levels of customer complaint volume, which can be challenging to manage alongside existing workload demands.

Feb 28, 2025
3 out of 5
Assistant Manager

Better management training is needed in this workplace.

Performance can fluctuate, with periods of high demand and significant workload variation. The team currently faces challenges due to a relative lack of experience within upper management at certain franchise locations, which impacts overall operational efficiency.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Burger King. Contact us to suggest updates to this page.