Average DHL Operations Manager Pay in the U.S.
Salary data last updated January 28, 2026.
DHL pays $38 for Operations Manager, with most salaries ranging from $27 to $57. Pay can vary based on location, experience level, and job responsibilities.
Frequently Asked Questions About Operations Manager Pay at DHL
Operations Manager Salaries at DHL in Popular Cities
Where you work at DHL can also have a noticeable impact on how much you earn. For example, a Operations Manager might make around $41 in Birmingham, AL, but that figure can rise to $63 in a higher-cost city like San Jose, CA. On the other end of the scale, the same role may earn about $41 in Birmingham, AL, while someone in San Jose, CA could earn as much as $63. These variations reflect how salaries at DHL adapt to local market conditions and living costs.
| City | Median Hour Pay | Hour Pay Range |
|---|---|---|
| San Jose, CA | $63 | $47 - $85 |
| Oakland, CA | $54 | $40 - $73 |
| Washington, DC | $54 | $40 - $73 |
| New York, NY | $52 | $39 - $70 |
| Norwalk, CT | $51 | $38 - $68 |
| Seattle, WA | $51 | $38 - $68 |
| Denver, CO | $50 | $38 - $68 |
| Boston, MA | $48 | $36 - $65 |
| Milwaukee, WI | $46 | $35 - $63 |
| Los Angeles, CA | $45 | $34 - $60 |
| Appleton, WI | $45 | $34 - $60 |
| Dover, DE | $43 | $32 - $58 |
| Philadelphia, PA | $42 | $31 - $56 |
| Raleigh, NC | $42 | $31 - $56 |
| Birmingham, AL | $41 | $31 - $55 |
Methodology
Salary data for DHL is based on a combination of sources, including analysis of 390 verified job descriptions and statistics from the U.S. Bureau of Labor Statistics (BLS).
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Customer Service Representative
DHL
DHL Supply Chain Job Opportunity
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
Position: Customer Service Rep Shift: 1st Pay: $19.50 per hour
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
A minimum of (1) one year's experience in the following:
-Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.
-Ability to effectively communicate via oral and written communication with Transport Carrier and Client to schedule pickups and research and resolve any issues that occur.
-Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)
-Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.
-Experience with View software is preferred. Ability to quickly adapt and learn to navigate through customer portals.
-Ability to work in a fast-paced, customer-centric team environment.
Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
-Affordable medical, dental, and vision coverage available beginning on your 30th day
-PTO program for all associates, including paid holidays and vacation
-401(k) with generous company match
-Tuition reimbursement program
-Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Perform other duties as assigned.
Required Education and Experience:
High School Diploma or Equivalent
0-12 months of system, data entry or reporting experience
0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.




