DHL Employee Reviews

What is it like to work at DHL?

Review information last updated December 3, 2025.

Rating Distribution

88 ratings

Summary of DHL Employee Feedback (AI-Generated)

3 out of 5

Across the provided DHL employee reviews, a recurring theme is the variability in experience, with some locations and roles offering significantly better experiences than others.
A consistent challenge appears to be the disconnect between HR Specialists and senior leadership, frequently rated as low (2 stars), suggesting a lack of strategic influence and support.
Many locations highlight a supportive team environment, particularly in roles like Packers and Packagers (Hayward, CA) and HR Specialists (Livermore, CA), with a strong emphasis on training and development.
However, this positivity is often tempered by concerns regarding work-life balance, consistently rated as a critical issue, especially within the HR Specialist role (Livermore, CA), indicating long hours and difficulty separating work from personal life.
Operational aspects, such as office relocations (Hayward, CA), also introduce challenges, disrupting workflow and requiring adjustments.
While some roles, such as the Packers and Packagers, offer strong training and a collaborative atmosphere, a significant portion of the reviews point to a lack of strategic impact and a disconnect from higher-level decision-making.
The overall picture is one of inconsistent experiences, with DHL needing to address leadership engagement and improve work-life balance to create a more positive and productive environment for its employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Emphasis on Training and Development
  • Supportive Team Environment
  • Potential for Career Opportunities (in some roles)

Cons

  • Poor Work-Life Balance
  • Disconnect with Senior Leadership
  • Inconsistent Operational Experiences (e.g., office relocations)
Nov 7, 2025
1 out of 5
Dock Worker

Part-time pay rates need significant improvement.

As a part-time employee, I experience a challenge regarding benefits. Despite contributing to union dues, I do not receive any employee benefits. The transition to full-time employment typically requires a significant investment of 3+ years, and during peak periods, the organization frequently utilizes casual staff instead of promoting part-time employees to full-time positions.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5
Nov 5, 2025
5 out of 5
Operatör

This review contains offensive and unacceptable language.

I respectfully declined the offered used shoes and the insufficient compensation provided. I was unable to accept the proposal to utilize the provided footwear, specifically due to the inadequate compensation and the delayed timeline (approximately 1-2 months) for its delivery.
Compensation/Benefits
3/5
Job Culture
2/5
Management
1/5
Job Work/Life Balance
5/5
Job Security/Advancement
2/5

Cons

Insufficient compensation provided, offering of used footwear.

Nov 5, 2025
1 out of 5
Forklift Operator

Management's behavior shifts erratically – a warning.

Positive Feedback: Employees appreciate the complimentary milk and yogurt provided, as well as the positive working relationships among colleagues (excluding management). Areas for Improvement: The employee expressed concerns regarding consistent pressure related to attendance and production targets. Additionally, they noted a lack of support and recognition for non-leadership roles within the warehouse, describing the environment as lacking in consistent support and engagement for individuals outside of leadership positions.
Oct 7, 2025
5 out of 5
DHL Ramp

I truly enjoyed my time and would return.

During my three-year tenure at DHL, I primarily worked on the ramp, handling both domestic and international flight loading and unloading operations. While the role is generally straightforward, it requires a significant level of physical exertion, particularly during domestic flights. I was deeply committed to DHL and would have continued my employment there had I not been involved in a motor vehicle accident. I genuinely wish I had joined the company earlier in my career. DHL offers an exceptional benefits package, including a generous Paid Time Off (PTO) program initially consisting of 14 days plus six floating holidays, which was subsequently increased to 18 days plus six floating holidays upon reaching my 18th birthday. Parental Leave was initially two weeks but was expanded to eight weeks to align with Maternity Leave. The company also provides five days of paid sick leave, accrued after a three-month absence from utilizing the benefit. Management consistently demonstrated a supportive and understanding approach, accommodating early departures and providing scheduled time off. Furthermore, the workplace fostered an inclusive environment, valuing employees regardless of their background or beliefs, as long as performance expectations were met. Overall, DHL is a highly recommended employer, earning a rating of 9/10. I would suggest this role to individuals seeking competitive compensation who are prepared for demanding physical labor and potentially extended work hours.
Compensation/Benefits
5/5
Job Culture
5/5
Management
4/5
Job Work/Life Balance
4/5
Job Security/Advancement
4/5

Pros

Exceptional benefits package, inclusive and supportive workplace culture.

Cons

Demanding physical requirements, occasional equipment malfunctions, potential for extended shifts (10-12 hours) due to operational challenges.

Oct 4, 2025
4 out of 5
Delivery Driver

I learned valuable driving skills and knowledge.

Strengths of working at the company include positive interactions with colleagues and the satisfaction of delivering services that bring customer happiness. The work environment is described as pleasant and friendly. A typical workday involves frequent stops and a fast-paced, dynamic schedule.
Oct 3, 2025
5 out of 5
Receiving Clerk

DHL and Pratt & Whitney: A strong partnership.

This role often involves significant physical activity, with potential daily step counts exceeding 20,000. However, consistent performance and a demonstrated commitment to teamwork and supporting colleagues can lead to opportunities for a desk-based position focused on data entry.
Compensation/Benefits
4/5
Job Culture
4/5
Management
4/5
Job Work/Life Balance
5/5
Job Security/Advancement
4/5

Pros

Positive work environment and collaborative team dynamics.

Cons

The role requires a high level of physical activity and involves primarily manual labor tasks.

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DHL Employee Reviews by Location

Location Rating Reviews
Cowpens, SC
1.3
4
Erlanger, KY
2.8
4
Union City, GA
4
3
Fort Smith, AR
1.7
3
York, PA
2
2
Manassas, VA
3.5
2
Johnstown, NY
3.5
2
Las Vegas, NV
3.5
2
Memphis, TN
1.5
2
Salt Lake City, UT
1
2
Mobile, AL
2
1
Palmyra, PA
1
1
Rosharon, TX
5
1
Los Angeles, CA
1
1
Indianapolis, IN
5
1

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