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DHL Employee Reviews

What is it like to work at DHL?

Review information last updated August 6, 2025.

Rating Distribution

94 ratings

Summary of DHL Employee Feedback (AI-Generated)

3 out of 5

Across the provided DHL employee reviews, a recurring theme is the variability in experience, with some locations and roles offering significantly better experiences than others.
A consistent challenge appears to be the disconnect between HR Specialists and senior leadership, frequently rated as low (2 stars), suggesting a lack of strategic influence and support.
Many locations highlight a supportive team environment, particularly in roles like Packers and Packagers (Hayward, CA) and HR Specialists (Livermore, CA), with a strong emphasis on training and development.
However, this positivity is often tempered by concerns regarding work-life balance, consistently rated as a critical issue, especially within the HR Specialist role (Livermore, CA), indicating long hours and difficulty separating work from personal life.
Operational aspects, such as office relocations (Hayward, CA), also introduce challenges, disrupting workflow and requiring adjustments.
While some roles, such as the Packers and Packagers, offer strong training and a collaborative atmosphere, a significant portion of the reviews point to a lack of strategic impact and a disconnect from higher-level decision-making.
The overall picture is one of inconsistent experiences, with DHL needing to address leadership engagement and improve work-life balance to create a more positive and productive environment for its employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Emphasis on Training and Development
  • Supportive Team Environment
  • Potential for Career Opportunities (in some roles)

Cons

  • Poor Work-Life Balance
  • Disconnect with Senior Leadership
  • Inconsistent Operational Experiences (e.g., office relocations)
Jul 15, 2025
1 out of 5
Yard Driver

Sad

During my two years with the company, I found the compensation to be insufficient relative to the workload. I began in a forklift driver role and subsequently transitioned to the yard driver position. I observed challenges with management effectiveness.
Jul 14, 2025
5 out of 5
Cutoms intern

Productive

This was a productive and engaging experience, providing valuable learning opportunities within the organization. I greatly appreciated the positive and collaborative work environment and would be very interested in pursuing permanent employment with the company.
Jul 11, 2025
3 out of 5
Warehouse Supervisor

na

Pros

The employee demonstrates positive interpersonal skills and consistently performs the role effectively. They maintain a healthy work-life balance.

Cons

There have been instances where workflow management could be improved to ensure tasks are prioritized and completed efficiently.

Jul 10, 2025
5 out of 5
Forklift Operator

Good company

Rating Compensation And Benefits
4/5
Rating Career Opportunities
4/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The employee consistently demonstrates a strong work ethic, which is recognized by management. Compensation is competitive, and the company offers a convenient weekly pay schedule. Management provides excellent support, and the organization values high performance, particularly when significant contributions are made.

Cons

The role often involves extended hours. While the company will occasionally facilitate early departures based on operational needs, the position can require a substantial time commitment. The existing equipment and systems are dated.

Jul 10, 2025
3 out of 5
Outbound Shipping Dept

The job is fun but Management is the worse

Positive Feedback: The employee values receiving a regular paycheck and employment. Concerns Expressed: The employee reports significant issues with management, specifically DHL Management, citing a lack of concern for employee efforts after three years of employment. Additionally, the employee describes a work environment characterized by bullying and disrespect from supervisors and managers. The typical workday is frequently stressful and frustrating.
Jul 9, 2025
1 out of 5
Warehouse Worker

Unfair, unfavorable and doesn't value the workers.

There have been instances where colleagues have appeared to intentionally create challenges that could negatively impact performance reviews. Regardless of work ethic and dedication, these actions have presented obstacles.

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DHL Employee Reviews by Location

Location Rating Reviews
Erlanger, KY
2.8
4
Union City, GA
4.5
4
Cowpens, SC
1.3
4
Fort Smith, AR
1.7
3
Hebron, KY
3.7
3
Los Angeles, CA
2.3
3
Appleton, WI
4
2
West Jordan, UT
4
2
Manassas, VA
3.5
2
Westborough, MA
3
2
Livermore, CA
3
2
Columbus, OH
5
2
Largo, FL
4
2
York, PA
2
2
Las Vegas, NV
3.5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from DHL. Contact us to suggest updates to this page.