Grubhub
|3.5|
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Grubhub Employee Reviews

What is it like to work at Grubhub?

This review data was last updated on June 18, 2025.

Rating Distribution

Summary of Grubhub Employee Feedback (AI-Generated)

3.5 out of 5

Grubhub provides flexibility and freedom, making it a good option for those looking for a side hustle or gig work.
Many drivers appreciate the independence it offers and enjoy their relationships with restaurant staff.
However, the company's customer service, management, and pay rates are frequently criticized.
Drivers face inconsistent earnings, poor communication with support staff, and lack of benefits, making it challenging for some to rely on it long-term.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Freedom to set your own schedule
  • Opportunities for supplemental income
  • Positive relationships with restaurant staff and coworkers
  • Great starting point for those new to tech sales

Cons

  • Earnings can be inconsistent due to vehicle strain and low pay rates
  • Poor communication with customer service representatives
  • Management does not value employees, leading to high turnover
  • No reimbursement for vehicle wear and tear

Grubhub Employee Reviews by Location

Location Rating Reviews
Chicago, IL
3.6
285
New York, NY
3.6
75
Philadelphia, PA
3.4
49
Boston, MA
3.4
25
Tempe, AZ
3.2
13
Chandler, AZ
3.4
11
Los Angeles, CA
3.3
11
San Francisco, CA
3.1
9
San Diego, CA
4.5
8
Denver, CO
3.8
8
Phoenix, AZ
3.7
7
Baltimore, MD
4.6
5
Austin, TX
3.4
5
Portland, OR
2.8
4
Dallas, TX
2.7
3

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Grubhub. Contact us to suggest updates to this page.