Grubhub Employee Reviews in Chicago, IL

Across all Grubhub employee reviews in Chicago, a consistent and concerning theme emerges: significant variability in the employee experience.
While some roles, particularly Sr.
Payroll Specialist and potentially some Sales Representative positions, received highly positive feedback centered around supportive cultures, collaborative teams, and opportunities for growth, many roles, especially those involving supervisory positions and certain Sales Representative roles, faced serious issues related to leadership, respect, and overall management conduct.
The most frequently cited problem was a lack of respect and consideration shown by senior leadership, leading to demoralized teams and a negative work environment.
Compensation and benefits were consistently rated poorly, particularly in the Sales Representative and supervisory roles.
Despite the positive aspects highlighted in some reviews, the overall impression is one of instability and inconsistency within Grubhub’s Chicago operations.
A key factor driving this variability appears to be the quality of the immediate management team, with strong leadership and effective collaboration leading to positive experiences, while weak leadership resulted in significant dissatisfaction.
Finally, the reviews highlight the importance of a fast-paced, demanding work environment, especially for roles like Sr.
Payroll Specialist, which requires a high level of engagement and adaptability.
The data suggests a need for Grubhub to address leadership training and management practices across all Chicago locations to ensure a more consistently positive employee experience.