US Foods
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US Foods Employee Reviews

What is it like to work at US Foods?

Review information last updated January 21, 2026.

Rating Distribution

61 ratings

Summary of US Foods Employee Feedback (AI-Generated)

3.1 out of 5

Across all US Foods locations represented by the available employee reviews, a consistent theme emerges: a positive and supportive work environment is the most frequently cited strength.
Employees particularly value competitive compensation and benefits packages, especially at entry-level positions.
The company is generally viewed as committed to providing opportunities for growth and development, with many employees noting the value of learning opportunities and supportive management.
A significant benefit consistently highlighted is the company’s food program, viewed as a positive perk.
Shift work, particularly in Fairbanks, Alaska, is frequently praised for its flexibility and work-life balance.
However, a common thread across all locations is the limited data available – all reviews are based on a single source, making it difficult to draw definitive conclusions about broader trends.
While management is generally viewed positively, there’s a clear need for more comprehensive data collection to fully understand the employee experience across all US Foods operations.
The Fairbanks location, in particular, appears to be a well-regarded site, with employees expressing excitement about their work and the company’s food program.
Finally, the demanding nature of some roles, particularly those involving shift work, is a recurring concern, highlighting the potential for long hours.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Competitive Compensation and Benefits
  • Positive Work Environment & Supportive Management
  • Learning Opportunities & Company Food Program
  • Flexible Shift Work (particularly in Fairbanks, AK)

Cons

  • Limited Review Data (Reliance on Single Source)
  • Potential for Long Work Hours (Shift Work)
  • Lack of Detailed Information on Management Quality
  • Insufficient Data for Comprehensive Assessment
Dec 8, 2025
1 out of 5
Quality Assurance Manager

The General Manager's behavior is immature and fragile.

Strengths of employment include gaining experience in airline catering. A significant concern is the lack of support regarding food safety protocols. The work environment on the production floor is positive, however, the management culture exhibits behaviors reminiscent of a competitive, hierarchical environment, with decisions often influenced by personal preferences rather than managerial expertise. The workday involves a high degree of micro-management and appears to be subject to popularity contests, with promotions frequently awarded to individuals lacking the strongest performance metrics.
Nov 5, 2025
3 out of 5
Order Selector

High pay comes with a substantial time commitment.

This role presents a physically demanding workload with extended hours. While compensation through case pay is competitive, the high injury rate and demanding schedule require significant effort and dedication to succeed.
Nov 3, 2025
4 out of 5
Vice President, Customer Service

Pay is fair, considering the time invested.

Demonstrates strong strategic planning capabilities and effectively supports successful execution. A commitment to continuous improvement is evident, focused on achieving sustainable cost savings while maintaining exceptional customer experiences and high employee engagement.
Compensation/Benefits
4/5
Job Culture
4/5
Management
4/5
Job Work/Life Balance
4/5
Job Security/Advancement
4/5

Pros

Significant potential for growth and development.

Cons

Requires attention to manage workload and ensure a healthy work-life balance.

Oct 6, 2025
3 out of 5
Delivery Driver

Compensation is competitive and accurately reflects performance.

This role presents ongoing challenges and requires a proactive and resilient approach. Success in this position depends on maintaining a professional demeanor and a commitment to delivering results. While departmental stability varies, the team consistently strives to overcome logistical hurdles, including issues with route optimization and trailer loading. This position offers an active and engaging work environment, and employees appreciate the opportunity to return home each day.
Jul 14, 2025
2 out of 5
Loader/Unloader

Work-life balance was almost entirely absent at this job.

Strengths of Employment: Compensation is competitive and dependent on individual effort. Areas for Improvement: Scheduling can be unpredictable, with employees frequently working holidays except Christmas and Thanksgiving. The company culture lacks strong support from leadership. The role is primarily repetitive, involving consistent execution of the same tasks daily.
Jul 13, 2025
5 out of 5
CDL Class A Driver

Work moves incredibly fast here, demanding quick responses.

The company offers a positive work environment and competitive benefits. The management team is supportive and effective. While the hours can be demanding, compensation and the opportunity to work independently are significant strengths of this role.

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US Foods Employee Reviews by Location

Location Rating Reviews
Greensburg, PA
2
3
Zebulon, NC
3.7
3
Loveland, CO
1.5
2
Fort Mill, SC
1.5
2
Stockton, CA
5
2
Reno, NV
2.5
2
Clifton Park, NY
4.5
2
Rapid City, SD
2.5
2
Manassas, VA
3
2
Oklahoma City, OK
3
1
Chicago, IL
5
1
Garland, TX
3
1
Austin, TX
3
1
Phoenix, AZ
4
1
Watertown, SD
1
1

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