What is it like to work at Amazon Flex?
Rating Distribution
Based on 1226 ratings
AI-Generated Review Summary
Amazon Flex offers a highly flexible work model that attracts people seeking autonomy and supplemental income.
Workers appreciate the ability to choose when and where they work, and many enjoy the exploratory aspect of the job.
However, the experience can vary greatly depending on location and demand.
Some report a lack of stability and frustration with customer-related disputes, especially when support is limited.
Overall, Amazon Flex is seen as a solid short-term or part-time option rather than a long-term career path.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Flexible and independent work environment
- No fixed schedule — workers can log in and out as they choose
- Accessible opportunity for supplemental income
Cons
- Earnings can be inconsistent due to variable order volume and tipping
- Limited support in resolving delivery disputes or customer issues
- Challenging conditions in less populated areas with low demand
Amazon Flex Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| Houston, TX | 3.5 ★ ★ ★ ★ ☆ | 33 |
| New York, NY | 3.7 ★ ★ ★ ★ ☆ | 32 |
| Atlanta, GA | 3.3 ★ ★ ★ ☆ ☆ | 26 |
| Los Angeles, CA | 3.4 ★ ★ ★ ☆ ☆ | 22 |
| Phoenix, AZ | 3.6 ★ ★ ★ ★ ☆ | 20 |
| Seattle, WA | 2.6 ★ ★ ★ ☆ ☆ | 20 |
| Charlotte, NC | 3.1 ★ ★ ★ ☆ ☆ | 20 |
| Denver, CO | 3 ★ ★ ★ ☆ ☆ | 18 |
| San Diego, CA | 3.3 ★ ★ ★ ☆ ☆ | 18 |
| Austin, TX | 3.6 ★ ★ ★ ★ ☆ | 18 |
| Cleveland, OH | 4.2 ★ ★ ★ ★ ☆ | 17 |
| Dallas, TX | 4 ★ ★ ★ ★ ☆ | 17 |
| San Antonio, TX | 3.6 ★ ★ ★ ★ ☆ | 16 |
| Sacramento, CA | 3.1 ★ ★ ★ ☆ ☆ | 16 |
| Las Vegas, NV | 3.4 ★ ★ ★ ☆ ☆ | 16 |
All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Amazon Flex. Contact us to suggest updates to this page.