UPS
|3.7|
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UPS logo

UPS Employee Reviews

What is it like to work at UPS?

Review information last updated August 27, 2025.

Rating Distribution

395 ratings

★
★
★
★
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Summary of UPS Employee Feedback (AI-Generated)

3.7 out of 5
★
★
★
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Across the limited employee feedback available for UPS locations in Spokane, WA, a recurring theme is the significant disparity in employee experiences.
While some individuals, particularly those in the Packers and Packagers roles, report positive aspects such as a good workspace and a supportive company culture, others express serious concerns regarding career development opportunities, management responsiveness to physical workload discomfort, and the effectiveness of leadership.
The reviews consistently highlight a lack of structured career progression paths, with employees feeling unsupported in terms of professional growth.
A common negative sentiment revolves around the disconnect between employee concerns – particularly those related to physical strain and discomfort – and the response from management.
Furthermore, the limited data suggests a potential issue with the communication system, with one employee specifically noting the need for improved clarity and a more user-friendly system.
Despite some positive comments regarding the company’s values and work-life balance, the overall picture is one of inconsistency and a need for significant improvement in several key areas.
The reliance on extremely limited feedback underscores the urgent need for UPS to implement a more robust and comprehensive employee feedback system to accurately gauge the experiences across its Spokane operations.
The lack of detailed information on compensation, benefits, and senior leadership effectiveness further emphasizes the need for a more thorough data collection strategy.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Good Workspace Environment
  • Positive Company Culture & Values
  • Good Work-Life Balance

Cons

  • Lack of Career Development Opportunities
  • Inadequate Management Response to Workload Concerns
  • Ineffective Communication System
Jul 14, 2025
3 out of 5
★
★
★
☆
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Project Manager

Stepping Stone

Rating Compensation And Benefits
★
★
★
☆
☆
3/5
Rating Career Opportunities
★
★
★
☆
☆
3/5
Rating Culture And Values
★
★
★
☆
☆
3/5
Rating Diversity And Inclusion
★
★
★
★
☆
4/5
Rating Senior Leadership
★
★
★
★
☆
4/5
Rating Work Life Balance
★
★
★
☆
☆
3/5

Pros

Offers a strong foundation for early career development.

Cons

Opportunities for professional growth may require proactive engagement to avoid stagnation.

Jul 14, 2025
1 out of 5
★
☆
☆
☆
☆
Preloader/Package Handler

My Walgreens experience fell short of my hopes.

Concerns regarding the work environment at UPS Saint Augustine include significant issues with management conduct. The employee reports experiencing harassment and a lack of support when attempting to address concerns. It was noted that management appears to be unresponsive to complaints and that the overall work environment is stressful due to persistent harassment, often requiring the use of personal listening devices to mitigate the situation. The employee describes the current management as detrimental to the work environment and culture.
Jul 14, 2025
5 out of 5
★
★
★
★
★
Seasonal Employee

Productive and fun

This role provided a highly positive experience, offering seasonal support for driving assignments utilizing personal vehicles. Compensation includes both hourly pay and mileage reimbursement, ensuring fair and competitive earnings. The position features a clearly defined route with integrated GPS navigation, streamlining daily operations and optimizing travel efficiency.
Jul 14, 2025
2 out of 5
★
★
☆
☆
☆
Seasonal Employee

Terrible work environment

While some team members demonstrate strong support and collaboration, there have been instances of unproductive communication characterized by unnecessary escalation and negative interactions. Workload distribution has occasionally been excessive and poorly managed, leading to challenges in addressing operational issues. Improved team coordination and workload management are recommended to enhance overall efficiency and driver support.
Jul 14, 2025
4 out of 5
★
★
★
★
☆
UPS Seasonal Driver Helper

Great seasonal position

This position offers consistent weekly earnings and opportunities for supplemental income through driver-provided meals and tips. The role involves significant walking and can be subject to fluctuating temperatures. Overall, performance is considered above average.
Compensation/Benefits
★
★
★
★
☆
4/5
Job Culture
★
★
★
★
☆
4/5
Management
★
★
★
★
☆
4/5
Job Work/Life Balance
★
★
★
★
☆
4/5
Job Security/Advancement
★
★
★
★
☆
4/5

Pros

Regular weekly pay is a key benefit.

Cons

The work environment can be challenging due to temperature variations and potential inconsistencies in driver support.

Jul 13, 2025
2 out of 5
★
★
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☆
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Associate

Not bad

Rating Compensation And Benefits
★
★
★
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4/5
Rating Career Opportunities
★
★
☆
☆
☆
2/5
Rating Culture And Values
★
★
☆
☆
☆
2/5
Rating Diversity And Inclusion
★
★
★
☆
☆
3/5
Rating Senior Leadership
★
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☆
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1/5
Rating Work Life Balance
★
★
★
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☆
3/5

Pros

Competitive compensation and a supportive management team.

Cons

This role is located in an open-door warehouse environment with a fast-paced work environment and potential for high temperatures.

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UPS Employee Reviews by Location

Location Rating Reviews
Atlanta, GA
3.8
★
★
★
★
☆
12
Louisville, KY
3.5
★
★
★
★
☆
12
Dallas, TX
3.3
★
★
★
☆
☆
6
San Antonio, TX
3.2
★
★
★
☆
☆
5
Raleigh, NC
4.6
★
★
★
★
★
5
Columbus, OH
3
★
★
★
☆
☆
4
Indianapolis, IN
4.8
★
★
★
★
★
4
Secaucus, NJ
3
★
★
★
☆
☆
4
Spokane, WA
3
★
★
★
☆
☆
4
Orlando, FL
3.8
★
★
★
★
☆
4
Houston, TX
4.5
★
★
★
★
★
4
Chicago, IL
3.7
★
★
★
★
☆
3
Bedford Park, IL
3
★
★
★
☆
☆
3
Goodyear, AZ
4.3
★
★
★
★
☆
3
Tupelo, MS
4.7
★
★
★
★
★
3

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.