UPS
|3.5|
★
★
★
★
☆
UPS logo

UPS Employee Reviews

What is it like to work at UPS?

Rating Distribution

★
★
★
★
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Summary of UPS Employee Feedback (AI-Generated)

3.5 out of 5
★
★
★
★
☆

United Parcel Service, Inc.
maintains an average rating of 3.50 across a substantial pool of 3963 reviews.
This indicates a generally neutral to slightly positive perception of the company.
While there are areas of strength, particularly regarding benefits and logistics, concerns regarding work-life balance, compensation, and management are consistently voiced, suggesting room for improvement.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Competitive Benefits Package (Health, Dental, Vision)
  • Opportunities for Advancement within Logistics
  • Strong Company Culture & Stability

Cons

  • Demanding Physical Demands & Route Requirements
  • Inconsistent Management Styles & Training
  • Pressure to Meet Delivery Targets

UPS Employee Reviews by Location

Location Rating Reviews
Louisville, KY
3.5
★
★
★
★
☆
165
Atlanta, GA
3.5
★
★
★
★
☆
138
Houston, TX
3.7
★
★
★
★
☆
51
Dallas, TX
3.8
★
★
★
★
☆
39
Los Angeles, CA
3.6
★
★
★
★
☆
37
Rockford, IL
3
★
★
★
☆
☆
36
Columbus, OH
3.3
★
★
★
☆
☆
36
Portland, OR
3.2
★
★
★
☆
☆
35
Ontario, CA
3.6
★
★
★
★
☆
34
New York, NY
3.7
★
★
★
★
☆
34
Jacksonville, FL
4.1
★
★
★
★
☆
33
Chicago, IL
3.8
★
★
★
★
☆
33
Philadelphia, PA
3.3
★
★
★
☆
☆
29
Salt Lake City, UT
3.2
★
★
★
☆
☆
29
Indianapolis, IN
3.1
★
★
★
☆
☆
29

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.

Updated May 25, 2025