UPS Employee Reviews in Raleigh, NC

Across all UPS locations in North Carolina, a recurring theme emerges: the roles, particularly those involving physical labor and delivery operations, are demanding and physically strenuous.
The initial three days for many positions, especially those involving heavy lifting and navigating challenging terrain, are characterized by significant exertion, requiring a steep learning curve.
Compensation is generally considered satisfactory, especially for seasonal roles, and many drivers appreciate the opportunity to work independently.
However, there are consistent concerns regarding the onboarding process, often described as disorganized and lacking adequate management support, particularly during the initial stages.
A key challenge across multiple locations is the reliance on external assistance for delivery access, frequently requiring drivers to solicit help from neighbors due to difficult-to-locate addresses.
Furthermore, there are recurring issues with the user interface of the UPS scanner and phone system, which drivers find clunky and difficult to use.
Despite these challenges, drivers generally enjoy the work and value the opportunity for independent operation, and many would recommend the role to others.
A significant aspect highlighted across the reviews is the importance of a strong working relationship with the assigned driver, particularly during the initial learning phase.
Finally, communication regarding employment terms, especially regarding the end of the season, needs improvement to avoid misunderstandings.