DoorDash
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DoorDash Employee Reviews

What is it like to work at DoorDash?

Review information last updated August 6, 2025.

Rating Distribution

237 ratings

Summary of DoorDash Employee Feedback (AI-Generated)

3.1 out of 5

Across all DoorDash driver reviews, a recurring theme is the variability of earnings and the challenges associated with achieving a stable income.
While the flexibility of gig work is appreciated, the core issue consistently revolves around discrepancies between advertised pay and actual earnings, often influenced by factors like order volume, customer tipping habits, and delivery distances.
Many reviews highlight long wait times, particularly in locations like Longview, WA, and Anchorage, AK, which negatively impact driver efficiency and overall earnings.
The compensation model frequently relies on reimbursement for expenses, which is a standard practice for independent contractors, but the overall pay rate appears to be a persistent concern across various locations.
A key element is the reliance on customer tips, which introduces significant volatility and necessitates a proactive approach to customer engagement.
Furthermore, a shared concern is the lack of predictability in scheduling and the potential for limited shift availability.
Despite these challenges, many drivers value the flexibility of the gig economy and the ability to set their own hours.
Finally, issues with communication and transparency regarding wait times and payment structures are frequently raised, suggesting an area for improvement by DoorDash.
The reviews indicate that success as a DoorDash driver requires a combination of adaptability, customer service skills, and a realistic understanding of the inherent uncertainties of the gig economy.
Several common positive aspects emerged from the reviews.
The most frequently cited advantage is the scheduling flexibility offered by DoorDash, allowing drivers to set their own hours and manage their work around personal commitments.
The reimbursement for delivery expenses and vehicle maintenance are also consistently appreciated, mitigating some of the financial burdens associated with operating a delivery vehicle.
The ability to provide good customer service and the straightforward nature of the delivery task are also noted positives.
Finally, several drivers valued the opportunity to build relationships with customers, particularly in locations where tipping was common.
These elements combined to create a generally positive experience for those who adapted well to the demands of the role.
Despite the positives, several significant drawbacks were consistently reported.
The most prevalent concern is the low overall pay rate, often inconsistent with advertised figures and heavily influenced by factors beyond the driver’s control.
Long order wait times, particularly in certain locations, are a major impediment to earnings and driver satisfaction.
Limited scheduling flexibility, while a benefit in some respects, can also present challenges when balancing work with personal commitments.
Finally, a common frustration is a lack of transparency regarding wait times, payment structures, and overall earnings potential.
These combined issues create a challenging environment for drivers and contribute to the overall variability of the DoorDash experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Scheduling Flexibility
  • Reimbursement for Delivery Expenses
  • Ability to Provide Good Customer Service

Cons

  • Low Overall Pay Rate
  • Long Order Wait Times
  • Lack of Transparency
Jul 14, 2025
3 out of 5
Dasher/Delivery Driver

Bajo pago en las ordenes

The employee consistently receives the lowest priority tasks and assignments. Achieving a higher level of responsibility requires undertaking a significant volume of less desirable duties, including extensive travel and minimal compensation.
Jul 14, 2025
5 out of 5
Dasher

Doordash

This role is well-suited for individuals who thrive in a fast-paced environment and enjoy independent work. The position offers autonomy and relies on self-direction, with the application serving as a primary point of guidance. Customer service support is available to address any issues that may arise. Success in this role is largely determined by an individual’s work ethic and initiative. I found this experience to be positive.
Compensation/Benefits
4/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
4/5

Pros

Autonomy, self-directed work environment

Cons

Compensation could be improved

Jul 11, 2025
2 out of 5
Delivery Driver

Only really good for fast money for a couple of months

Following a period of several months, performance metrics, including Customer Ratings, Completion Rate, and Acceptance Rate, have resulted in a noticeable decline in earnings.
Jul 10, 2025
1 out of 5
Delivery Driver

A fast way to increase the wear and tear on your car.

While the flexible scheduling offers a significant advantage, drivers should carefully consider the long-term operational costs. Vehicle maintenance expenses, averaging approximately $0.63 per mile nationally (though this may vary), combined with fuel costs (typically around $2 per gallon), can result in a net operational expense. Furthermore, fluctuating tip amounts introduce uncertainty into earnings potential.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
5/5
Job Security/Advancement
1/5

Pros

High degree of scheduling flexibility.

Cons

Operational costs, including fuel and vehicle maintenance, may outweigh earnings potential.

Jul 10, 2025
4 out of 5
Delivery Driver

Good for supplemental income

As a DoorDash driver for the past four years, I’ve observed a decline in both earnings and order volume. While I appreciate the flexibility of this role, particularly as a college student seeking supplemental income, the unpredictable nature of the work makes it challenging to rely on as a primary source of income.
Jul 8, 2025
2 out of 5
Delivery Driver

I would not want to work for them again.

The employee frequently operates outside of their designated service area, and reimbursement is typically provided for transportation in one direction only. This creates a significant financial burden, particularly when considering the time investment required for each assignment. Compensation does not adequately reflect the associated costs and time commitment.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
3/5
Job Security/Advancement
2/5

Pros

Offers a degree of autonomy and independent work.

Cons

Offers a degree of autonomy and independent work.

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DoorDash Employee Reviews by Location

Location Rating Reviews
San Francisco, CA
4.2
9
Tempe, AZ
3.6
7
Dallas, TX
4
4
Los Angeles, CA
3.5
4
Indianapolis, IN
3
3
Charlotte, NC
4
3
Brooklyn, NY
2
3
Seattle, WA
3
3
Portland, OR
1.7
3
San Antonio, TX
3.7
3
Minneapolis, MN
3.7
3
Colorado Springs, CO
1
2
Columbus, OH
4
2
New York, NY
3
2
Oklahoma City, OK
5
2

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from DoorDash. Contact us to suggest updates to this page.