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Postmates Employee Reviews

What is it like to work at Postmates?

Review information last updated September 17, 2025.

Rating Distribution

22 ratings

Summary of Postmates Employee Feedback (AI-Generated)

2.9 out of 5

Across all Postmates driver and software developer roles analyzed, a recurring theme is significant operational and logistical challenges, particularly in specific locations like North Hollywood, Seattle, and Los Angeles.
The most consistently cited negative aspect is the impact of inefficiencies on driver productivity and vehicle maintenance, exemplified by excessive wait times, high fuel consumption, and accelerated vehicle wear and tear.
Compensation and benefits, while generally considered positive, were not consistently rated as ‘excellent’ and were often overshadowed by the operational difficulties.
A key factor driving dissatisfaction across multiple locations was a perceived lack of strategic support, with drivers struggling to navigate unpredictable order volumes and delivery zones.
However, there are notable exceptions.
In San Francisco, the software developer roles received overwhelmingly positive feedback, highlighting exceptional compensation, career opportunities, a strong company culture, and supportive leadership.
The success of the San Francisco software team appears to be a critical differentiator for Postmates.
It's evident that the experience varies considerably depending on the role, location, and the specific operational challenges faced.
The data underscores the importance of effective logistical support, proactive management, and strategic resource allocation to ensure a positive and productive work environment for Postmates drivers and developers.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Excellent Compensation and Benefits (San Francisco Software Developers)
  • Positive Culture and Values (San Francisco Software Developers)
  • Strong Career Opportunities (San Francisco Software Developers)
  • Potential for Flexible Hours (Implied by driver roles)
  • High Demand for Heavy and Tractor-Trailer Truck Drivers (Seattle)

Cons

  • Excessive Wait Times and Unproductive Vehicle Operation (Multiple Locations)
  • High Fuel Consumption and Vehicle Wear and Tear (Multiple Locations)
  • Lack of Strategic Support and Order Volume Management (Multiple Locations)
  • Unreliable Logistics and Delivery Zones (Multiple Locations)
  • Low Overall Rating (Multiple Locations - indicating significant dissatisfaction)
Jul 11, 2025
5 out of 5
Delivery Driver

The job was surprisingly enjoyable and worthwhile.

Performance is directly tied to the effort invested. This opportunity offers flexible earning potential, suitable for individuals seeking supplemental income. However, it may not be the ideal choice for those prioritizing a consistent, stable income stream.

Pros

na

Cons

na

Jul 10, 2025
3 out of 5
Courier/Delivery Driver

It was a positive and helpful experience.

Initially, the hourly rate averaged $18 per shift. Following the integration with Caviar and subsequent order reductions, the average hourly rate decreased.
Jul 8, 2025
3 out of 5
Software Engineer

decent

Pros

The employee demonstrates a positive work-life balance and receives competitive compensation.

Cons

Opportunities for improvement exist within management’s overall competency and effectiveness.

May 24, 2025
4 out of 5
Delivery Driver

High pay combined with easy work is appealing.

Positive Aspects: The employee values the flexibility of setting their own hours, the prompt payment following work completion, and the ability to access funds as needed.
Apr 15, 2025
4 out of 5
Food Runner

Instant pay offers significant financial benefits and freedom.

Strengths of employment include the autonomy to manage workload and work schedule independently. Challenges include managing multiple orders simultaneously and navigating traffic. The work environment is characterized by a largely self-directed approach. A typical workday involves interacting with various individuals and fulfilling order pickups and deliveries.
Mar 28, 2025
4 out of 5
Account Executive

Good

Pros

Compensation was excellent with an uncapped commission structure.

Cons

Management support and guidance were lacking.

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Postmates Employee Reviews by Location

Location Rating Reviews
San Francisco, CA
4.3
3
Saint George, UT
1
2
Seattle, WA
2
2
New York, NY
4
2
Los Angeles, CA
2
1
Brooklyn, NY
1
1
Apache Junction, AZ
4
1
Oklahoma City, OK
3
1
Colorado Springs, CO
4
1
Tucson, AZ
5
1
Nashville, TN
3
1
North Hollywood, CA
2
1
Edmond, OK
4
1

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Postmates. Contact us to suggest updates to this page.