What is it like to work at Instacart?
Rating Distribution
Based on 677 ratings
AI-Generated Review Summary
Instacart is seen as a flexible option for those seeking autonomy in their work and the opportunity for supplemental income.
Workers appreciate the freedom to set their own schedule, but earnings can be unpredictable, often affected by order volume and tipping.
While the independence is a major draw, many note the lack of benefits and inconsistent pay.
The experience also varies depending on location and competition among shoppers.
Management is often seen as lacking, with minimal support in resolving issues.
Overall, Instacart is recommended for those looking for flexible, short-term work but less ideal for those seeking long-term stability.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Flexible work schedule — workers can choose when to work
- Ability to work independently and be your own boss
- Good side income potential for those motivated by money
- Freedom to balance work with other commitments, like hobbies or school
Cons
- Lack of benefits like 401(k), sick days, or PTO
- Low pay for certain orders and inconsistent earning potential
- Limited support from management, especially in resolving disputes
- High level of competition among shoppers, reducing order availability
Instacart Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| San Francisco, CA | 3.7 ★ ★ ★ ★ ☆ | 119 |
| Atlanta, GA | 3.1 ★ ★ ★ ☆ ☆ | 44 |
| New York, NY | 3.7 ★ ★ ★ ★ ☆ | 35 |
| Miami, FL | 3.5 ★ ★ ★ ★ ☆ | 17 |
| Chicago, IL | 3.4 ★ ★ ★ ☆ ☆ | 17 |
| Los Angeles, CA | 3.6 ★ ★ ★ ★ ☆ | 16 |
| Las Vegas, NV | 3.4 ★ ★ ★ ☆ ☆ | 12 |
| Austin, TX | 2.8 ★ ★ ★ ☆ ☆ | 11 |
| Philadelphia, PA | 3.1 ★ ★ ★ ☆ ☆ | 9 |
| Tampa, FL | 3.5 ★ ★ ★ ★ ☆ | 8 |
| Boston, MA | 3.3 ★ ★ ★ ☆ ☆ | 7 |
| Houston, TX | 3.7 ★ ★ ★ ★ ☆ | 7 |
| Phoenix, AZ | 3.8 ★ ★ ★ ★ ☆ | 6 |
| San Diego, CA | 3 ★ ★ ★ ☆ ☆ | 6 |
| Minneapolis, MN | 3.8 ★ ★ ★ ★ ☆ | 5 |
All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Instacart. Contact us to suggest updates to this page.