Working at Instacart: Reviews, Salaries, and Jobs

TITLE facing role, your on This role will be a temporary contractor role for up to 3 months with the ability to extend if required Minimum 3 years of retail experience in management, regional, or corporate roles facing role LOCATION Location Various locations within Baltimore, MD (primary), Herndon, VA (secondary) (must be willing to travel to multiple store locations) growing retail automation technology products in the market, costs less than 1% of our competition's infrastructure and is already widely adopted in the marketplace Utilize performance metrics and data analysis to drive continuous improvement and operational excellence within pilot store locations Exceptional written and oral communication skills with the capacity to adjust messaging based on audience needs site presence at store locations within the designated region SALARY Serve as a crucial link between local store teams and broader strategic operations, ensuring clear communication and feedback loops Demonstrates a passion for operations, an eagerness for continuous improvement, and a strong interest in e Demonstrated experience in driving program implementation, change management, and successful execution of training, as well as measurement of success SUMMARY We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward If you're ready to do the best work of your life, come join our table Instacart is a Flex First team There's no one size fits all approach to how we do our best work Our employees have the flexibility to choose where they do their best work whether it's from home, an office, or your favorite coffee shop while staying connected and building community through regular in person events OVERVIEW store operational success as we bring Caper Carts to new retail stores In this client the ground presence in partner grocery stores will be pivotal to planning and launching new pilots while also collaborating remotely with Caper's operations, product, and business teams for enduring performance This is a unique opportunity for individuals with a passion for retail, technology, and continuous improvement to impact our operations at the grassroots level Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab and Caper's unique technology is a plug and play solution that does not require retail store renovation, operational overhaul, heavy computing, and endless image labeling & training Retailers simply purchase smart shopping carts and the entire store is upgraded with cashierless capabilities Caper is one of the fastest Our cross Engage with store teams throughout the launch and implementation cycle of pilot programs on, on site observation to identify, troubleshoot, and resolve operational challenges Conduct technical testing and troubleshooting, following guides to problem solve issues with technology, and potentially build or repair elements as needed commerce and retail technology Proven autonomy, ability to multi task and excel in a fast paced, ever evolving environment Customer focused orientation that aims to over deliver on expectations Collaborative attitude who enjoys working with a team to solve problems Flexibility to travel and spend significant time in retail environments, especially during peak periods Proficient in performance monitoring, reporting, and leveraging data for operational improvements Proven track record with process mapping, measurement, and documentation, with a firm grasp of continuous improvement tools and methodologies This contract position requires a flexible schedule, including availability during store peak hours, weekends, and holidays as needed to meet project demands It includes significant on RESPONSIBILITIES • The Pilot Store Operations Specialist is responsible for in • Functional team solves challenging problems in ways that our customers love REQUIREMENTS • Go retail experience • Document processes, issues, and resolutions in clear notes and other media as required • Experience and comfortability in handling technology challenges using guides and troubleshooting resources • Minimum Qualifications • Preferred Qualifications • Bachelor's degree in related field or equivalent work experience • Experience in a client BENEFITS • We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers • Provide hands ABOUT Learn more about our flexible approach to where we work ABOUT THE TEAM ABOUT THE JOB Oversee the execution of local initiatives and the rollout of new programs, ensuring alignment with company goals and standards ABOUT YOU