Instacart Jobs

Title About the Role This multifaceted role delivers essential technical and logistical support across our environment, working closely with various IT teams to ensure seamless technology operations for all Instacart employees About the Role This role offers an excellent opportunity to work with current technology while developing a broad skill set across IT operations in a dynamic, fast Location Location Handle shipping, tracking, and returns of IT equipment across multiple locations Salary Rate of Pay Maintain and organize accurate inventory of equipment and supplies Job Description We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward If you're ready to do the best work of your life, come join our table Instacart is a Flex First team There's no one size fits all approach to how we do our best work Our employees have the flexibility to choose where they do their best work whether it's from home, an office, or your favorite coffee shop while staying connected and building community through regular in person events office IT tasks related to IT Support, AV Support and IT Logistics San Francisco (Onsite) $95,000 $110,000 The Instacart IT Department supports all of Instacart with equipment, infrastructure, and technical assistance user support and AV services level technical support for Instacart employees in office Troubleshoot issues across macOS, Windows, and ChromeOS environments Support key software platforms including Gmail, Slack, Okta, and Zoom Assist with conference room first level troubleshooting and support Working knowledge of Mac, Windows, and Chrome operating systems Ability to occasionally lift 40 lbs Self starter who proactively researches solutions before escalating Excellent customer service Understanding of basic AV systems including Zoom and Google Hangouts Friendly personality with strong teaching/training abilities Problem solving mindset with the ability to prioritize competing demands paced environment Responsibilities • We're seeking an IT Operations Generalist who will primarily handle in • From logistics and inventory management to direct end • Process and manage equipment in our asset management software and ticketing system • Coordinate with teams inside and outside IT to ensure timely delivery of equipment • Manage in office equipment such as monitors, conference room technologies • Assist with maintaining knowledge base documentation • Inventory management Requirements • Our IT Operations team ensures the support experience is at the highest level • Minimum Requirements • 2+ years combined experience in IT logistics, support,, and/or asset management • Strong organizational skills and attention to detail • Preferred Qualifications • Experience with Jira and Oomnitza or similar systems • Excellent communication skills across different personality types • Experience in inventory management and shipping logistics Benefits • We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers • Provide first About Learn more about our flexible approach to where we work About the Team About You