Working at Uber Eats: Reviews, Salaries, and Jobs in 2025

Is Uber Eats a good place to work?

Company Overview

Founded in 2014, Uber Eats connects customers with local restaurants for food delivery. Careers include delivery drivers, operations, and tech roles. Fun fact: Uber Eats allows users to pre-schedule orders for delivery.

Rating Distribution

189 ratings

★

☆

Website:

www.ubereats.com

Company Size:

32,600+ employees

Founded in:

2014

Location:

San Francisco, CA

Industry:

Delivery Services

Revenue:

Revenue not available

CEO:

Dara Khosrowshahi

Uber Eats Employee Reviews Overview

Summary of Uber Eats Employee Feedback (AI-Generated)

3 out of 5

★

☆

Across all provided summaries for Uber Eats advertising sales agents in various locations, a consistent and concerning theme emerges: significant dissatisfaction and operational challenges.
The overwhelming majority of reviews, consistently rated as 1-star, highlight a toxic work environment, particularly related to leadership and company culture.
Compensation appears to be a key driver of this dissatisfaction, with several reviews explicitly mentioning decreasing pay rates and inadequate reimbursement for expenses, especially gasoline.
The roles primarily function as supplemental income opportunities, with fluctuating demand and assignments impacting earnings.
A recurring issue is the lack of support and structure, leading drivers to feel overwhelmed and unsupported.
While the roles offer the flexibility of driving and customer interaction, this is frequently overshadowed by the negative aspects of the environment and the instability of the compensation.
The reviews consistently point to a need for significant improvements in leadership, company culture, and potentially compensation and benefits packages to attract and retain talent.
A common thread across locations – Seattle, Portland, Stockton, and various other cities – indicates a systemic problem rather than isolated incidents.
The roles seem particularly ill-suited for those seeking stable, long-term employment, and the lack of robust support structures adds to the difficulties.
Despite the prevalent negativity, some positive aspects are occasionally mentioned, though they are significantly outweighed by the negative feedback.
The primary positive revolves around the flexibility of the role, allowing drivers to choose their own hours and assignments, and the opportunity for direct customer interaction.
However, these benefits are frequently undermined by the challenges associated with the fluctuating income and the overall demanding nature of the work.
Furthermore, some drivers appreciate the nature of the delivery task itself, viewing it as a straightforward job.
However, these positive aspects are consistently framed within the context of the broader issues of instability and lack of support.
Ultimately, the data suggests a critical need for Uber Eats to address the fundamental problems within its advertising sales agent roles.
The pervasive dissatisfaction indicates a systemic issue requiring immediate attention.
Moving forward, the company needs to prioritize improvements in leadership, communication, and support structures, alongside a transparent and sustainable compensation model.
Without these changes, the company will continue to struggle with employee retention and the ability to attract qualified candidates to this role.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

Flexibility in scheduling
Opportunity for direct customer interaction
Nature of the delivery task (in some cases)

Cons

Toxic work environment
Decreasing compensation
Lack of support and structure

Pay Overview at Uber Eats

$72

/ hour

Uber Eats is $72, with most salaries ranging from $49 to $111. Compensation can vary depending on job title, experience level, and location.

Median

$72

Low

$49

High

$111

Latest Job Openings at Uber Eats

Account Representative, Boston

Uber

Boston, MA

Full Job Description

Title About the Role In this role you will lead the full sales cycle and sign partnerships with top local restaurants while being a champion for the Uber and Uber Eats brands Your success in this role is measured by achieving and exceeding your monthly quota and proactively building your pipeline by managing and hitting the weekly metrics (cold + Hybrid role this role is 70% on the phone and 30% in the field based roles The base hourly rate amount for this role is USD$24 Salary + Help us identify and build best practices and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner Job Description Account Representatives at Uber Eats bring the best local and regional small and medium restaurants to the Uber Eats platform Who are we looking for calls, emails, and field appointments) calling (at least 50 dials per day) and in person meetings + Create a great first impression and act as an ambassador of Uber Eats to develop long term partnerships and clearly communicate the value of Uber to face meetings in office in Manhattan / remote + 0 + No fear of picking up the phone For Boston, MA 75 per hour More details can be found at the following link https //www uber Uber is proud to be an Equal Opportunity/Affirmative Action employer If you have a disability or special need that requires accommodation, please let us know by completing this form https //docs google com/forms/d/e/1FAIpQLSdb_Y9Bv8 lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform Responsibilities • What You'll Do • + Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold • + Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties • + Proactively maintain communication channels with prospects via phone, email, and face • You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp • You will also be eligible for various benefits Requirements • Basic Qualifications • 2 years of full cycle sales experience • Preferred Qualifications • + Experience with Salesforce and Google Suite • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements Benefits • Com/careers/benefits • All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law About Someone who is natural at selling and knows the best local restaurants, passionate about food and Uber, and enjoys negotiating + Passionate about sales and about helping restaurants and merchants grow their business with Uber Eats

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