Uber Eats
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Working at Uber Eats: Reviews, Salaries, and Jobs

Is Uber Eats a good place to work?

Company Overview

Founded in 2014, Uber Eats connects customers with local restaurants for food delivery. Careers include delivery drivers, operations, and tech roles. Fun fact: Uber Eats allows users to pre-schedule orders for delivery.

Rating Distribution

189 ratings

Company Size:

32,600+ employees

Founded in:

2014

Location:

San Francisco, CA

Industry:

Delivery Services

Revenue:

Revenue not available

CEO:

Dara Khosrowshahi

Uber Eats Employee Reviews Overview

Summary of Uber Eats Employee Feedback (AI-Generated)

3 out of 5

Across all provided summaries for Uber Eats advertising sales agents in various locations, a consistent and concerning theme emerges: significant dissatisfaction and operational challenges.
The overwhelming majority of reviews, consistently rated as 1-star, highlight a toxic work environment, particularly related to leadership and company culture.
Compensation appears to be a key driver of this dissatisfaction, with several reviews explicitly mentioning decreasing pay rates and inadequate reimbursement for expenses, especially gasoline.
The roles primarily function as supplemental income opportunities, with fluctuating demand and assignments impacting earnings.
A recurring issue is the lack of support and structure, leading drivers to feel overwhelmed and unsupported.
While the roles offer the flexibility of driving and customer interaction, this is frequently overshadowed by the negative aspects of the environment and the instability of the compensation.
The reviews consistently point to a need for significant improvements in leadership, company culture, and potentially compensation and benefits packages to attract and retain talent.
A common thread across locations – Seattle, Portland, Stockton, and various other cities – indicates a systemic problem rather than isolated incidents.
The roles seem particularly ill-suited for those seeking stable, long-term employment, and the lack of robust support structures adds to the difficulties.
Despite the prevalent negativity, some positive aspects are occasionally mentioned, though they are significantly outweighed by the negative feedback.
The primary positive revolves around the flexibility of the role, allowing drivers to choose their own hours and assignments, and the opportunity for direct customer interaction.
However, these benefits are frequently undermined by the challenges associated with the fluctuating income and the overall demanding nature of the work.
Furthermore, some drivers appreciate the nature of the delivery task itself, viewing it as a straightforward job.
However, these positive aspects are consistently framed within the context of the broader issues of instability and lack of support.
Ultimately, the data suggests a critical need for Uber Eats to address the fundamental problems within its advertising sales agent roles.
The pervasive dissatisfaction indicates a systemic issue requiring immediate attention.
Moving forward, the company needs to prioritize improvements in leadership, communication, and support structures, alongside a transparent and sustainable compensation model.
Without these changes, the company will continue to struggle with employee retention and the ability to attract qualified candidates to this role.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexibility in scheduling
  • Opportunity for direct customer interaction
  • Nature of the delivery task (in some cases)

Cons

  • Toxic work environment
  • Decreasing compensation
  • Lack of support and structure

Pay Overview at Uber Eats

$61
/ hour

Uber Eats is $61, with most salaries ranging from $41 to $95. Compensation can vary depending on job title, experience level, and location.

Median
$61
Low
$41
High
$95

Latest Job Openings at Uber Eats

Uber

Senior Global Account Executive - Direct, Global Delivery Partnerships

Uber Eats
Los Angeles, CA
Yesterday
About the Role The Uber Eats team is looking for sharp, highly motivated individuals to join our Global Delivery Partnerships team with a focus on managing and expanding relationships with our largest global restaurant partners such as RBI, Domino's, and Starbucks. As a Global Account Executive, you will be responsible...
View More
Uber

Partner Manager, Uber Advertising - Auto, Gaming, Entertainment

Uber Eats
Los Angeles, CA
Yesterday
About the Role The Uber Advertising team is looking for a strategic Partner Manager. As a Partner Manager, you will be responsible for building mutually beneficial ads partnerships within the Auto, Gaming, and Entertainment Vertical. You will own the account management strategy and campaign execution for a portfolio of top...
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Uber

Sr Strategy & Planning Manager, Global Membership

Uber Eats
Chicago, IL
Yesterday
About the Role We are seeking an outstanding individual to join our Global Membership Program as the Sr Strategy & Planning Manager. In this role, you will be responsible for leading the day-to-day work of a large portion of the Strategy and Planning function on Global Membership. This individual will...
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Uber

Data Analytics Specialist IV

Uber Eats
Chicago, IL
Yesterday
About The Role : This is a SQL-first analytics role where you'll spend the majority of your time writing, optimizing, and maintaining SQL queries that power global customer support reporting. You'll be responsible for building and maintaining the data infrastructure that field managers and senior leadership rely on for daily...
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Uber

Account Manager II, Large Enterprise

Uber Eats
Chicago, IL
Yesterday
About the Role As an Account Manager you will act as the relationship orchestrator for our Regional Restaurant Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross-selling additional services and 30% on optimizing operational performance to ensure merchant success. Account...
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Uber

Senior Customer Support Specialist, Earner Regulatory Escalations

Uber Eats
Chicago, IL
2d ago
About the Role: At Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skillful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help...
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Uber

General Manager, Transit

Uber Eats
Chicago, IL
Yesterday
About the Role We are currently seeking a General Manager to lead Uber Transit through its next phase of growth. This person will be responsible for accelerating Uber Transit's existing strategies, developing "what is next," and executing successfully. This will require a passion for the global public transportation ecosystem, capability...
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Uber

Associate Customer Success Manager, Uber Direct SMB

Uber Eats
Chicago, IL
Yesterday
About the Role Uber Direct is Uber's white-label delivery solution powering on-demand fulfillment for merchants across industries, including Food, Grocery, Retail, and E-commerce. Within the restaurant vertical, a majority of SMBs adopt Uber Direct via integrations with ordering, POS, or fulfillment platforms. To streamline this experience, our SMB and Platform...
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Uber

Learning and Development Specialist IV - Sales Trainer

Uber Eats
Chicago, IL
Yesterday
About the Role The Sales Trainer will be a key driver in maximizing sales effectiveness and quality across our BPO partner network. This role will work closely with the Community Operations Learning team and, crucially, will partner with Digital Sales Operations to ensure training programs are aligned with strategic sales...
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Uber

Manager, Claims Compliance

Uber Eats
Chicago, IL
Yesterday
About the Role Uber is home to one of the largest and most unique Claims programs in the world. As our Claims Compliance Manager, you will own the internal quality framework for First-Notice-of-Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier partners accountable to our standards....
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Company information is compiled from publicly available sources and is intended for general reference. Are you a business owner or company representative? Contact us to suggest updates to this page.