DoorDash
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Working at DoorDash: Reviews, Salaries, and Jobs

Is DoorDash a good place to work?

Company Overview

Launched in 2013, DoorDash connects customers with local restaurants for food delivery. Careers include delivery drivers, software engineers, and corporate roles. Fun fact: DoorDash started as "Palo Alto Delivery" in California.

Rating Distribution

237 ratings

Company Size:

16,800+ employees

Founded in:

2013

Location:

San Francisco, CA

Industry:

Delivery Services

Revenue:

Revenue not available

CEO:

Tony Xu

DoorDash Employee Reviews Overview

Summary of DoorDash Employee Feedback (AI-Generated)

3.1 out of 5

Across all DoorDash driver reviews, a recurring theme is the variability of earnings and the challenges associated with achieving a stable income.
While the flexibility of gig work is appreciated, the core issue consistently revolves around discrepancies between advertised pay and actual earnings, often influenced by factors like order volume, customer tipping habits, and delivery distances.
Many reviews highlight long wait times, particularly in locations like Longview, WA, and Anchorage, AK, which negatively impact driver efficiency and overall earnings.
The compensation model frequently relies on reimbursement for expenses, which is a standard practice for independent contractors, but the overall pay rate appears to be a persistent concern across various locations.
A key element is the reliance on customer tips, which introduces significant volatility and necessitates a proactive approach to customer engagement.
Furthermore, a shared concern is the lack of predictability in scheduling and the potential for limited shift availability.
Despite these challenges, many drivers value the flexibility of the gig economy and the ability to set their own hours.
Finally, issues with communication and transparency regarding wait times and payment structures are frequently raised, suggesting an area for improvement by DoorDash.
The reviews indicate that success as a DoorDash driver requires a combination of adaptability, customer service skills, and a realistic understanding of the inherent uncertainties of the gig economy.
Several common positive aspects emerged from the reviews.
The most frequently cited advantage is the scheduling flexibility offered by DoorDash, allowing drivers to set their own hours and manage their work around personal commitments.
The reimbursement for delivery expenses and vehicle maintenance are also consistently appreciated, mitigating some of the financial burdens associated with operating a delivery vehicle.
The ability to provide good customer service and the straightforward nature of the delivery task are also noted positives.
Finally, several drivers valued the opportunity to build relationships with customers, particularly in locations where tipping was common.
These elements combined to create a generally positive experience for those who adapted well to the demands of the role.
Despite the positives, several significant drawbacks were consistently reported.
The most prevalent concern is the low overall pay rate, often inconsistent with advertised figures and heavily influenced by factors beyond the driver’s control.
Long order wait times, particularly in certain locations, are a major impediment to earnings and driver satisfaction.
Limited scheduling flexibility, while a benefit in some respects, can also present challenges when balancing work with personal commitments.
Finally, a common frustration is a lack of transparency regarding wait times, payment structures, and overall earnings potential.
These combined issues create a challenging environment for drivers and contribute to the overall variability of the DoorDash experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Scheduling Flexibility
  • Reimbursement for Delivery Expenses
  • Ability to Provide Good Customer Service

Cons

  • Low Overall Pay Rate
  • Long Order Wait Times
  • Lack of Transparency

Pay Overview at DoorDash

$62
/ hour

DoorDash is $62, with most salaries ranging from $42 to $95. Compensation can vary depending on job title, experience level, and location.

Median
$62
Low
$42
High
$95

Latest Job Openings at DoorDash

DoorDash

Senior Software Engineer, Android

DoorDash
Seattle, Washington
Today
Senior Software Engineer, Android DoorDash is building the world's most reliable on-demand, logistics engine for delivery. We are continuing to grow rapidly and expanding our Engineering offices globally! We are looking for Senior Android Engineers to build and maintain a large scale 24x7 global infrastructure system that powers DoorDash's 3-sided...
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DoorDash

Associate Manager, New Verticals - Drive Strategy & Operations

DoorDash
Washington, District Of Columbia
Today
Associate Manager, New Verticals - Drive Strategy & Operations DoorDash Drive is our white label fulfillment platform powering e-commerce for restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to...
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DoorDash

Associate, Emerging Retail Insights

DoorDash
Seattle, Washington
Today
Associate, Emerging Retail Insights The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space. As an Associate of Emerging Retail Insights, you will be the go-to person for discovering, analyzing,...
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DoorDash

DashMart Team Member

DoorDash
Reno, Nevada
Today
DashMart Team Member DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver....
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DoorDash

Technical Support Representative, In-Store

DoorDash
Philadelphia, Pennsylvania
Today
Technical Support Representative, In-Store The Technical Support Team at SevenRooms is part of DoorDash's broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrongor when guidance is neededthere's always...
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DoorDash

DashMart Team Member - Wick Field

DoorDash
Milwaukee, Wisconsin
Today
DashMart Team Member - Wick Field DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our...
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DoorDash

DashMart Team Member - Fashion District

DoorDash
Los Angeles, California
Today
DashMart Team Member - Fashion District DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our...
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DoorDash

Associate, Consumer Promotions Strategy

DoorDash
Seattle, Washington
Today
Associate, Consumer Promotions Strategy The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants,...
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DoorDash

Technical Support Representative, In-Store

DoorDash
Phoenix, Arizona
Today
Technical Support Representative, In-Store The Technical Support Team at SevenRooms is part of DoorDash's broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrongor when guidance is neededthere's always...
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DoorDash

Subject Matter Expert, MXO Merchant Support

DoorDash
Tempe, Arizona
Today
Subject Matter Expert, MXO Merchant Support The mission of the Merchant Support team is to make DoorDash the delivery platform of choice for local, regional and enterprise merchants by ensuring we provide the best live support in the industry, from onboarding questions to ongoing store support, urgent troubleshooting, and assistance...
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