Amazon Flex
Write a Review|3.4|
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Working at Amazon Flex: Reviews, Salaries, and Jobs

Is Amazon Flex a good place to work?

Company Overview

Amazon Flex, launched in 2015, allows individuals to use their vehicles to deliver Amazon packages. Drivers work flexible hours and are paid per delivery. Fun fact: Amazon Flex was created to enhance last-mile delivery and support Amazon’s growing logistics network.

Rating Distribution

122 ratings

Company Size:

1,540,000+ employees

Founded in:

2015

Location:

Seattle, WA

Industry:

Delivery Services

Revenue:

Revenue not available

CEO:

Andy Jassy

Amazon Flex Employee Reviews Overview

Summary of Amazon Flex Employee Feedback (AI-Generated)

3.4 out of 5

Across the provided Amazon Flex driver and sales worker summaries, a consistent and significant challenge emerges: a deep disconnect between the advertised flexibility and the overall employee experience.
While many drivers highly value the ability to set their own hours and maintain a good work-life balance – consistently rating this aspect 5 stars – this positive element is frequently overshadowed by widespread dissatisfaction regarding compensation, benefits, career opportunities, company culture, and senior leadership.
The most common theme is a feeling of being undervalued and lacking support, with drivers expressing frustration over account deactivation issues (particularly in Honolulu), a perceived lack of communication, and limited opportunities for advancement.
A recurring concern is the reliance on independent work, with drivers prioritizing control over their schedules over receiving robust support from the company.
The small sample size – only 14 reviews – amplifies the significance of these negative sentiments, suggesting a systemic problem within the Amazon Flex program.
Several reviews highlighted a critical operational flaw in the account verification process, specifically the failure to utilize annual verification updates, which led to unnecessary disruptions and dissatisfaction.
Ultimately, the Amazon Flex program appears to be struggling to deliver on the promises of flexible, independent work while providing adequate support and a positive employee experience.
The overwhelming focus on work-life balance, while appreciated, doesn't compensate for the broader issues surrounding compensation, career progression, and the overall quality of the company's support.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • High Work-Life Balance (Most Frequently Rated)
  • Independent Work Environment (Significant Driver of Satisfaction)
  • Flexibility to Set Own Hours (A Key Benefit)
  • Simple and Straightforward Work (Commonly Mentioned)
  • Potential for Supplemental Income (A Motivator)

Cons

  • Low Compensation and Benefits (Consistent Negative Feedback)
  • Lack of Support and Career Progression (A Major Concern)
  • Flawed Account Verification Process (Recurring Issue)
  • Poor Communication and Lack of Transparency (Frequently Reported)
  • Unstable Account Deactivation (Significant Dissatisfaction)

Pay Overview at Amazon Flex

$50
/ hour

Amazon Flex is $50, with most salaries ranging from $35 to $75. Compensation can vary depending on job title, experience level, and location.

Median
$50
Low
$35
High
$75

Latest Job Openings at Amazon Flex

Amazon

Interim Process Assistant

Amazon Flex
University Park, Illinois
Today
Fhd Picking Outbound Sunday - Wednesday (7:00am - 5:30pm) We insist on the highest standards. We work with the latest technology and innovative solutions. We train and develop the most talented, motivated teams around. We analyze, improve, and support initiatives that help drive continuous improvement. Join Amazon and become part...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon Flex
Oklahoma City, Oklahoma
Today
Retail Lead Associate Pay starts at $18.90 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Sunday-Thursday between 8:45am and 3:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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Amazon

Process Assistant, RSR

Amazon Flex
Show Low, Arizona
Today
Amazon Process Assistant Since opening our virtual doors in 1995, we've been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to...
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Amazon

Fire TV Market Trainer, Amazon Devices

Amazon Flex
San Francisco, California
Today
Market Trainer - Fire Tv Candidates must reside within assigned territory they are supporting. Available locations San Francisco, CA Phoenix, AZ Denver, CO Columbus, OH Amazon offers a collection of revolutionary products and the device business is one of the most innovative and fastest growing. We pride ourselves in being...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon Flex
Springfield, Virginia
Today
Retail Lead Associate Pay starts at $18.35 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 7:45am and 2:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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Amazon

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Amazon Flex
Bethesda, Maryland
Today
Retail Lead Associate Pay starts at $20.80 per hour with benefits available. Reduced time hours: average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 6:45am and 1:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based...
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Amazon

Process Assistant, RSR

Amazon Flex
West Fargo, North Dakota
Yesterday
Amazon Process Assistant This position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Since opening our virtual doors...
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Amazon

Process Assistant

Amazon Flex
Brooklyn Park, Minnesota
Yesterday
Job Title: Process Assistant The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key job elements include: Support and work in the department as required Helping support daily management of department duties, including allocating labor, leading meetings, assigning job...
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Amazon

Process Assistant, OTR, XLDS

Amazon Flex
Tangent, Oregon
Yesterday
Process Assistant Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will lead and be responsible for supporting delivery associates through each step of the delivery process...
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Amazon

Process Assistant, RSR

Amazon Flex
Fort Smith, Arkansas
2d ago
Amazon Process Assistant (Full-Time) This full-time position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Since opening our...
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