Amazon Flex
|3.4|
Amazon Flex logo

Working at Amazon Flex: Reviews, Salaries, and Jobs

Is Amazon Flex a good place to work?

Company Overview

Amazon Flex, launched in 2015, allows individuals to use their vehicles to deliver Amazon packages. Drivers work flexible hours and are paid per delivery. Fun fact: Amazon Flex was created to enhance last-mile delivery and support Amazon’s growing logistics network.

Rating Distribution

122 ratings

Company Size:

1,540,000+ employees

Founded in:

2015

Location:

Seattle, WA

Industry:

Delivery Services

Revenue:

Revenue not available

CEO:

Andy Jassy

Amazon Flex Employee Reviews Overview

Summary of Amazon Flex Employee Feedback (AI-Generated)

3.4 out of 5

Across the provided Amazon Flex driver and sales worker summaries, a consistent and significant challenge emerges: a deep disconnect between the advertised flexibility and the overall employee experience.
While many drivers highly value the ability to set their own hours and maintain a good work-life balance – consistently rating this aspect 5 stars – this positive element is frequently overshadowed by widespread dissatisfaction regarding compensation, benefits, career opportunities, company culture, and senior leadership.
The most common theme is a feeling of being undervalued and lacking support, with drivers expressing frustration over account deactivation issues (particularly in Honolulu), a perceived lack of communication, and limited opportunities for advancement.
A recurring concern is the reliance on independent work, with drivers prioritizing control over their schedules over receiving robust support from the company.
The small sample size – only 14 reviews – amplifies the significance of these negative sentiments, suggesting a systemic problem within the Amazon Flex program.
Several reviews highlighted a critical operational flaw in the account verification process, specifically the failure to utilize annual verification updates, which led to unnecessary disruptions and dissatisfaction.
Ultimately, the Amazon Flex program appears to be struggling to deliver on the promises of flexible, independent work while providing adequate support and a positive employee experience.
The overwhelming focus on work-life balance, while appreciated, doesn't compensate for the broader issues surrounding compensation, career progression, and the overall quality of the company's support.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • High Work-Life Balance (Most Frequently Rated)
  • Independent Work Environment (Significant Driver of Satisfaction)
  • Flexibility to Set Own Hours (A Key Benefit)
  • Simple and Straightforward Work (Commonly Mentioned)
  • Potential for Supplemental Income (A Motivator)

Cons

  • Low Compensation and Benefits (Consistent Negative Feedback)
  • Lack of Support and Career Progression (A Major Concern)
  • Flawed Account Verification Process (Recurring Issue)
  • Poor Communication and Lack of Transparency (Frequently Reported)
  • Unstable Account Deactivation (Significant Dissatisfaction)

Pay Overview at Amazon Flex

$44
/ hour

Amazon Flex is $44, with most salaries ranging from $32 to $65. Compensation can vary depending on job title, experience level, and location.

Median
$44
Low
$32
High
$65

Latest Job Openings at Amazon Flex

No open positions at the moment

Company information is compiled from publicly available sources and is intended for general reference. Are you a business owner or company representative? Contact us to suggest updates to this page.