Uber
Write a Review|3|
Uber logo

Uber Employee Reviews

What is it like to work at Uber?

Review information last updated December 3, 2025.

Rating Distribution

113 ratings

Summary of Uber Employee Feedback (AI-Generated)

3 out of 5

Across all provided employee summaries for Uber roles in various locations, a consistent and concerning trend emerges: significant challenges exist within the company’s operational environment and employee experience.
The overwhelming majority of reviews, consistently rated 1 or 2 out of 5, point to serious issues with company culture, leadership, and support.
A recurring theme is dissatisfaction with the overall work environment, frequently described as ‘toxic’ or lacking adequate support.
Specifically, concerns regarding senior leadership, compensation, and work-life balance are consistently raised, suggesting a disconnect between employee expectations and the realities of the job.
The role of driver/sales agent, particularly in locations like Seattle and Portland, appears to be heavily impacted by these systemic issues, with drivers reporting a lack of respect, unstable compensation, and a negative influence on their work-life balance.
While some roles, such as the Heavy and Tractor-Trailer Truck Drivers in Stockton, CA, are described as suitable for supplemental income or short-term driving assignments, these are largely overshadowed by the pervasive negativity surrounding the Uber experience.
The data strongly suggests that Uber requires immediate and significant interventions to address these critical areas and improve employee morale and retention.
Despite the predominantly negative feedback, a few recurring positive aspects, though limited in number, are identifiable.
The flexibility offered by the gig-economy model, particularly in roles like the Heavy and Tractor-Trailer Truck Drivers, is seen as a benefit.
Additionally, some drivers enjoy the driving experience itself and the opportunity to interact with customers, suggesting that the core task of the role is perceived positively.
However, these benefits are frequently outweighed by the systemic issues highlighted in the reviews.
The role of driver/sales agent, particularly in locations like Seattle and Portland, appears to be heavily impacted by these systemic issues, with drivers reporting a lack of respect, unstable compensation, and a negative influence on their work-life balance.
The data strongly suggests that Uber requires immediate and significant interventions to address these critical areas and improve employee morale and retention.
Ultimately, the reviews paint a picture of a company struggling to effectively manage its workforce and address fundamental concerns regarding its culture and support systems.
The widespread dissatisfaction underscores the need for Uber to prioritize improvements in leadership, communication, and employee well-being.
The limited positive feedback highlights the potential for the role to be enjoyable for drivers who appreciate the driving experience and customer interaction, but only if these elements are coupled with a supportive and respectful work environment.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexibility of Gig Work
  • Enjoyable Driving Experience
  • Potential for Flexible Scheduling

Cons

  • Toxic Work Environment
  • Poor Senior Leadership
  • Lack of Support
Nov 6, 2025
1 out of 5
Freelance Delivery and Rideshare Contractor

Uber provides a truly independent contractor style.

Driver consistently expresses concern regarding fraudulent rider activity and the resulting discrepancies in fare payments. The driver observes a pattern of riders attempting to avoid payment and notes that Uber’s response to these instances is lacking. This frequently results in drivers being unfairly charged higher amounts while passengers are billed excessively for the same ride.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
5/5
Job Security/Advancement
1/5
Oct 6, 2025
5 out of 5
Uber Driver

I had a truly fantastic and memorable time.

This role provided a highly rewarding experience, allowing me to contribute to positive outcomes for clients and fulfill my family’s financial needs. I genuinely enjoyed the work and would consider similar opportunities in the future.
Compensation/Benefits
4/5
Job Culture
5/5
Management
4/5
Job Work/Life Balance
5/5
Job Security/Advancement
3/5

Pros

Flexible Schedule

Cons

Interactions with the public occasionally presented challenging situations.

Oct 5, 2025
5 out of 5
Driver

The work environment is stimulating and constantly evolving.

The employee consistently demonstrates a strong work ethic and commitment to maximizing earnings. Early shifts, particularly those commencing around 3:00 AM, tend to generate a high volume of rides to the airport, representing an optimal opportunity for revenue generation.
Oct 2, 2025
1 out of 5
Driver

I experienced an unjust termination due to convictions.

Strengths of Employment: A key benefit of this role is the flexible work schedule and immediate payment. Challenges Experienced: The primary source of stress involves adhering to the app’s speed limits, which are frequently inaccurate, resulting in warnings and potential account deactivation. Furthermore, the company lacks support in addressing anonymous customer complaints without verifiable evidence, such as dashcam footage. Work Environment & Culture: This role is largely solitary, requiring a high standard of conduct when interacting with riders. Typical Day: Daily responsibilities include car washing and vacuuming, with the expectation of securing profitable rides and receiving tips.
Jul 13, 2025
2 out of 5
Partner/Driver

This experience was unfortunately quite challenging and discouraging.

Drivers frequently encounter challenging situations including rider behavior, music requests, and operational considerations such as speed, acceleration, braking, and navigation. These factors, coupled with instances of rider dishonesty, can negatively impact driver ratings and result in account deactivations, which pose significant financial challenges.
Compensation/Benefits
3/5
Job Culture
3/5
Management
2/5
Job Work/Life Balance
5/5
Job Security/Advancement
2/5

Pros

Flexibility to work on one’s own schedule and immediate access to earnings.

Cons

High rider acceptance and cancellation rates.

Jul 12, 2025
1 out of 5
Driver

Uber careers can be challenging and unstable.

Strengths: The flexibility to manage my schedule and drive around my daily commitments is a significant benefit. Areas for Improvement: Driver earnings have decreased substantially, with current daily earnings averaging less than $90.00, significantly below the previously reported $300.00 plus. Furthermore, the current fare split (65% to Uber) results in driver compensation of less than $15.00 per ride, which is considered inadequate. Concerns: The company demonstrates a lack of consideration for drivers, as we are the primary service providers. The overall work environment and company culture are concerning due to this perceived lack of driver support.

Want to see more reviews?

Sign in to view all 113 reviews for Uber

Uber Employee Reviews by Location

Location Rating Reviews
Los Angeles, CA
3.7
7
Las Vegas, NV
3
6
Chicago, IL
3.8
6
Phoenix, AZ
3
2
Portland, OR
3
2
Atlanta, GA
2.5
2
Nashville, TN
4
2
Houston, TX
1
2
San Francisco, CA
1.5
2
Boston, MA
4
2
Columbia, SC
5
2
Kansas City, MO
1
2
Miami, FL
4.5
2
Louisville, KY
3
1
Knoxville, TN
1
1

Latest Job Openings at Uber

Uber

Senior Copywriter, US&C

Uber
San Francisco, CA
Today
**About the Team** The Creative Team at Uber is charged with boldly connecting our business with our users. Creative excellence is the measure of our success. No matter how large or small the project, we apply our craft with diligence and heart. Across every campaign. Every illustration. Every playbook. Every...
Uber

Program Lead: Product Planning and Operations - Merchant Experience

Uber
New York, NY
Today
About the Role The Global Digital Experiece team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward. As a Program Lead, you will collaborate closely with cross-functional teams including Operations, Product, and Marketing to identify new business opportunities, prioritize product...
Uber

Staff Machine Learning Engineer - Marketplace Signals

Uber
San Francisco, CA
Today
The **Marketplace Signals** team at Uber is responsible for building and optimizing foundational marketplace signals that power user experiences and drive marketplace efficiency. Our team ensures that key signals-such as eyeball ETA, spinner time, and supply reliability indicators-are leveraged effectively across various Uber products and levers, enabling data-driven decision-making and...
Uber

Senior Program Manager, Tech- Multilingual AI

Uber
Sunnyvale, CA
Today
**About the Role** Uber AI Solutions is seeking an Operations and Delivery Program Manager to lead localization operations and client delivery across translation, transcription, and transliteration services. You'll define and execute the team's mission-optimizing processes, resources, and workflows to improve quality, reduce costs, and accelerate turnaround times using internal tools...
Uber

Global Relocation & Immigration Business Partner

Uber
San Francisco, CA
Today
**About the Role** The Uber Global Relocation & Immigration (GRI) team is looking for a regional business partner to own GRI service delivery for the US&C and LATAM regions. In this role, you will be instrumental in ensuring a great experience for Uber stakeholders and relocating employees and assignees in...
Uber

Senior Software Engineer - iOS

Uber
San Francisco, CA
Today
**About the Role** The Experimentation team provides cutting edge tooling and methodologies for all teams at Uber to make rapid decisions for their product iterations. Experimentation is an exciting domain that combines multiple disciplines of Software Engineering (Backend, Distributed Systems, Mobile, Web, Data Infra), Data Science, and Product Design. Every...
Uber

Senior Account Manager, Global Delivery Partnerships

Uber
Los Angeles, CA
Today
**About the Role** The Global Delivery Partnerships (GDP) team manages Uber's most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform. As a Senior Account Manager, you'll lead one of Uber's largest enterprise accounts shaping commercial strategy, influencing product and operational...
Uber

Staff Scientist, Mobility Matching

Uber
San Francisco, CA
Today
**About the Role** Have you ever wondered why it's taking so long for an earner to be matched to your trip, why the ETA is so long, or how an Earner is picked from the many around you? If so, the Mobility Matching Science team is for you! The Matching...
Uber

Operations Manager, Global Merchandising - Retail

Uber
San Francisco, CA
Today
**About the Role** Uber Eats is seeking an Operations Specialist to build, execute, measure, and improve seasonal and gifting content strategies for our Retail categories. To be successful, this role requires exceptional attention to detail, strategic planning and prioritization, and robust project management skills to effectively handle multiple simultaneous demand-growth...
Uber

Sr Sales Operations Analyst, Delivery Commercial Operations

Uber
Chicago, IL
Today
**About the Role** We are seeking a well-rounded, analytical Senior Sales Operations Analyst to join our Delivery Commercial Operations team for the US and Canada. In this role, you'll be a key partner to Sales Operations Leads, helping to drive scalable growth, enable data-driven decision making, and unlock new market...

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Uber. Contact us to suggest updates to this page.