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UPS Employee Reviews in Lexington, KY

Employee Insights in Lexington, KY

Review information last updated October 8, 2025.

Rating Distribution

3 ratings

Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.6 out of 5

Across the four UPS facility reviews in Kentucky – Bowling Green, Lexington, and Louisville – a consistent theme emerges: the role of Packers and Packagers is primarily defined by its physical demands and the importance of a supportive team environment.
Compensation is a key motivator, with several reviews explicitly noting competitive pay rates.
However, significant challenges exist, particularly around scheduling flexibility and communication.
In Lexington and Louisville, securing consistent working hours, especially for part-time employees, is a recurring concern, often linked to fluctuating demand.
Communication breakdowns between packagers and drivers were identified as a critical area for improvement, frequently cited as a source of workflow bottlenecks.
While leadership was generally viewed positively, particularly with effective supervisors, this positive aspect didn’t fully mitigate the scheduling difficulties.
The Bowling Green review highlights the importance of a strong team environment and the value of having an engaged lead supervisor.
Overall, the UPS experience for these roles appears to be a mixed bag, characterized by rewarding compensation and supportive colleagues, but hampered by scheduling challenges and communication gaps.
The reviews strongly suggest that successful performance relies on proactive scheduling management and open communication channels.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Pay
  • Supportive Team Environment & Leadership
  • Physically Demanding Work (aligned with the role)

Cons

  • Scheduling Flexibility Issues
  • Communication Breakdown (Packagers & Drivers)
  • Potential Workflow Bottlenecks
Jul 8, 2025
3 out of 5
Loader/Unloader

Alright for part time work

Pros

The position offers the benefits of union membership, part-time employment, and compensation exceeding that of many comparable part-time roles.

Cons

Schedule flexibility is a key component, however, work hours and availability can vary significantly on a week-to-week basis, leading to uncertainty regarding end times.

Feb 26, 2025
4 out of 5
UPS Package Handler

Every day was exciting

Strengths of working at the company include a supportive and collaborative team environment. A common challenge for part-time employees is securing sufficient working hours. The company culture values hard work and dedication. A typical workday is described as engaging and energetic, similar to a positive social experience.
Jan 22, 2025
4 out of 5
Feeder Driver

Good place to retire from as a driver

During the initial four years of employment, compensation and scheduling presented significant challenges, resulting in limited earning potential. As the employee progressed and reached the highest pay grade, opportunities for increased hours and overall compensation improved substantially.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.