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US Foods Employee Reviews in Zebulon, NC

Employee Insights in Zebulon, NC

Review information last updated October 8, 2025.

Rating Distribution

3 ratings

Summary of US Foods Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.7 out of 5

Across the three employee reviews for US Foods locations in Zebulon and Charlotte, NC, a mixed picture emerges regarding the employee experience.
A recurring theme is the demanding nature of the work, particularly within the freezer environment at the Zebulon location, where the job itself is described as engaging but significantly impacted by a stressful and demoralizing work environment due to poor management, disrespectful communication, and intense physical conditions.
This highlights a critical need for improved communication protocols, proactive issue resolution, and potentially adjustments to workload management.
Conversely, the Stocker and Order Filler position in Zebulon is characterized as a standard, physically demanding warehouse role requiring precision and efficiency, while the Heavy Truck Driver position in Charlotte offers a supportive team environment and positive management relationships.
The Charlotte location appears to provide a generally positive experience centered around team dynamics and management support.
A consistent concern, regardless of the specific role, is related to compensation, with multiple reviews citing it as a ‘source of difficulty’ or a key area for potential hires to investigate.
While the Zebulon location demonstrates a potential for engaging work, the overall environment needs significant improvement to foster a positive and supportive culture.
The Charlotte location seems to provide a good work environment with supportive management and colleagues, but drivers should carefully consider the compensation package before accepting a position.
Furthermore, the reviews consistently point to the physically demanding nature of several roles, particularly the Stocker/Order Filler and Heavy Truck Driver positions.
This suggests a need for robust training and preparation for new hires, as well as an awareness of the potential impact on employee well-being.
The emphasis on attention to detail and accuracy within the warehouse environment is a recurring element.
Finally, a critical factor highlighted across all locations is the importance of compensation, emphasizing the need for competitive rates to attract and retain employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Supportive Team Environment (Charlotte - Truck Drivers)
  • Positive Feedback Regarding Management (Charlotte - Truck Drivers)
  • Engaging Job Role (Zebulon - Industrial Truck & Tractor Operators)

Cons

  • Stressful Work Environment (Zebulon - Industrial Truck & Tractor Operators)
  • Poor Management & Communication (Zebulon - Industrial Truck & Tractor Operators)
  • Compensation Rate – a ‘source of difficulty’ (All Locations)
Jul 9, 2025
5 out of 5
Order Selector

This is a fantastic place to build a career.

I regret missing this opportunity, but I believe it’s an excellent position. The company offers significant flexibility, including the choice between a four-day and five-day work week. This is the first role where I’ve experienced a healthy work-life balance and am appropriately compensated for my efforts.
Compensation/Benefits
5/5
Job Culture
3/5
Management
4/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

Pros

Compensation increases with increased effort and dedication.

Cons

Success requires a proactive and driven approach.

Jul 7, 2025
4 out of 5
Order picker

The experience was simply okay, nothing special.

This role is a standard warehouse position requiring consistent effort and attention to detail. While occasionally challenging due to larger order volumes and the need for pallet rearrangement, the position offers competitive compensation and is generally a satisfactory work experience.
Apr 26, 2025
2 out of 5
Forklift Operator

The office is freezing; it’s very uncomfortable.

Overall, the employee expresses a positive sentiment regarding the job itself, finding it enjoyable and engaging. However, the employee identifies significant concerns regarding management and the work environment. Specifically, they report a negative experience with management, citing disrespectful communication and a lack of action when issues were raised. The employee describes the work environment as poor and notes a particularly challenging atmosphere within the freezer area. A typical workday is characterized as highly stressful, negatively impacting mental health and not commensurate with compensation and benefits.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from US Foods. Contact us to suggest updates to this page.