DHL
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DHL Employee Reviews in Johnstown, NY

Employee Insights in Johnstown, NY

Review information last updated December 3, 2025.

Rating Distribution

2 ratings

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Summary of DHL Employee Feedback (AI-Generated)

Limited data available for your filters. Using overall company reviews.
3 out of 5
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Across the provided DHL employee reviews, a recurring theme is the variability in experience, with some locations and roles offering significantly better experiences than others.
A consistent challenge appears to be the disconnect between HR Specialists and senior leadership, frequently rated as low (2 stars), suggesting a lack of strategic influence and support.
Many locations highlight a supportive team environment, particularly in roles like Packers and Packagers (Hayward, CA) and HR Specialists (Livermore, CA), with a strong emphasis on training and development.
However, this positivity is often tempered by concerns regarding work-life balance, consistently rated as a critical issue, especially within the HR Specialist role (Livermore, CA), indicating long hours and difficulty separating work from personal life.
Operational aspects, such as office relocations (Hayward, CA), also introduce challenges, disrupting workflow and requiring adjustments.
While some roles, such as the Packers and Packagers, offer strong training and a collaborative atmosphere, a significant portion of the reviews point to a lack of strategic impact and a disconnect from higher-level decision-making.
The overall picture is one of inconsistent experiences, with DHL needing to address leadership engagement and improve work-life balance to create a more positive and productive environment for its employees.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes overall company reviews.

Highlights

Pros

  • Strong Emphasis on Training and Development
  • Supportive Team Environment
  • Potential for Career Opportunities (in some roles)

Cons

  • Poor Work-Life Balance
  • Disconnect with Senior Leadership
  • Inconsistent Operational Experiences (e.g., office relocations)
Jul 8, 2025
3 out of 5
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Return module operator

The work is constantly evolving and exciting.

The company experienced rapid growth, resulting in an overstaffing situation and a lack of clearly defined roles. This has led to frequent departmental transfers and an uncertain work environment, as resources are often unavailable.
Compensation/Benefits
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3/5
Job Culture
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3/5
Management
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3/5
Job Work/Life Balance
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4/5
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3/5

Pros

The position offers competitive compensation for the required skillset.

Cons

Frequent movement between departments due to insufficient workload and resource allocation creates an unstable and unpredictable work environment.

Jan 30, 2025
4 out of 5
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Operations Supervisor

Managers foster a good culture, associates need buy-in.

Strengths of employment include competitive compensation and flexible working hours. A significant challenge is the inconsistency of time off policies. The company maintains a strong culture, although employee engagement with company initiatives could be improved. The workday is characterized by variability and lacks a consistent daily routine.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from DHL. Contact us to suggest updates to this page.