Team Lead - S2
FedEx
Miami, FL
Posted 1 weeks ago
Qualifications
Education
High school diploma/GED.
Responsibilities
Primary Duties
- Complete and assign work-specific activities to team members
- Provide direction and guidance as well as training in the completion of activities
- Resolve complex work-related issues
- Ensure team members complete all work-related activities and assignments on time
- Maintain outstanding internal and external customer service
- Answer questions on any work-related issues or problems
- Resolve routine and complex issues relating to the team's day-to-day activities
- Identify and research to resolve accounts payable and receivable billing issues
- Check monthly service fee invoices and Cost Plus 1% revenue for accuracy
- Participate in weekly/monthly meetings with FXS Revenue services
- Anticipate and identify existing problems with team member productivity/performance
Experience Requirements
Required
At least 3 years business experience of which 6 months is in a brokerage industry and/or customs brokerage working environment.
3 years of experience
Required Skills
Soft Skills
Strong communicationMultitaskingOrganizational skillsAbility to maintain strong working relationships with both internal and external customersAbility to train and motivate team members
Full Job Description
Job Title: Team Lead - S2
Company: FedEx
Location: Miami, FL
Job Description:
To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities. This includes resolving complex work-related issues by establishing strong relationships with both internal and external customers.
Ensures team members complete all work-related activities and assignments on time. Communicate to manager any problems that have appeared.
Maintains outstanding internal and external customer service while demonstrating sound communication skills. Provides direction and guidance to team members by answering questions on any work-related issue(s) or problem(s). Resolves routine and complex issues relating to the teams' day-to-day activities and provides guidance and training on new activities.
Identifies and researches to resolve accounts payable and receivable billing issues. Resolves complex account payables and receivable discrepancies. Working with daily finance activity reports.
Monthly service fee invoices and Cost Plus 1% revenue, checked for accuracy and ensures creation of invoices are completed timely. Ensure accuracy of all documentation that has been received.
Participation in weekly/monthly meetings with FXS Revenue services to resolve complex billing discrepancies and support company Invoicing Manager.
Ability and knowledge of daily work schedule and procedures. Fills in to complete reports and daily tasks as needed.
Works with manager in anticipating and/or identifying any existing problems with an individual team member's productivity/performance and also with the team as a whole as needed. Makes professional recommendations to management regarding continuous constructive work-related activities that would further enhance or improve production and results.
Qualifications:
High school diploma/GED.
At least 3 years business experience of which 6 months is in a brokerage industry and/or customs brokerage working environment.
Strong communication, multitasking, and organizational skills.
Ability to maintain strong working relationships with both internal and external customers.
Ability to train and motivate team members in order to ensure a high optimum flow of work productivity.
Employer Overview:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Company: FedEx
Location: Miami, FL
Job Description:
To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities. This includes resolving complex work-related issues by establishing strong relationships with both internal and external customers.
Ensures team members complete all work-related activities and assignments on time. Communicate to manager any problems that have appeared.
Maintains outstanding internal and external customer service while demonstrating sound communication skills. Provides direction and guidance to team members by answering questions on any work-related issue(s) or problem(s). Resolves routine and complex issues relating to the teams' day-to-day activities and provides guidance and training on new activities.
Identifies and researches to resolve accounts payable and receivable billing issues. Resolves complex account payables and receivable discrepancies. Working with daily finance activity reports.
Monthly service fee invoices and Cost Plus 1% revenue, checked for accuracy and ensures creation of invoices are completed timely. Ensure accuracy of all documentation that has been received.
Participation in weekly/monthly meetings with FXS Revenue services to resolve complex billing discrepancies and support company Invoicing Manager.
Ability and knowledge of daily work schedule and procedures. Fills in to complete reports and daily tasks as needed.
Works with manager in anticipating and/or identifying any existing problems with an individual team member's productivity/performance and also with the team as a whole as needed. Makes professional recommendations to management regarding continuous constructive work-related activities that would further enhance or improve production and results.
Qualifications:
High school diploma/GED.
At least 3 years business experience of which 6 months is in a brokerage industry and/or customs brokerage working environment.
Strong communication, multitasking, and organizational skills.
Ability to maintain strong working relationships with both internal and external customers.
Ability to train and motivate team members in order to ensure a high optimum flow of work productivity.
Employer Overview:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
How to Apply
FedEx
About
Founded in 1971 by Frederick W. Smith, FedEx revolutionized logistics with overnight delivery services. It operates worldwide, offering careers in logistics, customer service, and corporate. Fun fact:...
$37
/ hour
FedEx pays $37 for Office Supervisor in Miami, FL, with most salaries ranging from $26 to $54. Pay can vary based on role, experience, and local cost of living.
Median
$37
Low
$26
High
$54
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