Floor ManagerFloor Managers are responsible for leading all FOH members in running a warm, welcoming, efficient and profitable operation, managing day-to-day operations and longer-term projects, maintaining high standards and conditions, and fostering a positive environment for guests and staff.

Responsibilities

Store Goals: Ensure excellent overall store performance, manage profit & loss, maintain an "A" health inspection rating, keep fair workweek premiums to a minimum, maintain satisfactory Secret Shopper and Steritech averages.

Customer Service: Take customer orders, maintain fast, accurate service, and positive guest relations, answer customers' questions, resolve guest complaints or concerns.

• Leadership: Effectively train, supervise, and mentor all bar staff members, hold employees accountable to Company standards, conduct performance appraisals, celebrate employee successes.

Teamwork & Communication: Work as a team member to support other employees, follow the lead and direction of your GM/DM, communicate challenges and successes.

Accountability: Take ownership over tasks that are assigned, hold self to the highest standard of performance, be knowledgeable of and hold self to all Company standards.

Station Mastery: Prepare and serve alcoholic and non-alcoholic beverages, check identification of all customers who appear under 30, maintain expert knowledge of all bar offerings, handle guests' special dietary needs, allergies, or special requests.

Other

Responsibilities

Attend mandatory meetings, perform opening and closing duties.

Essential Functions

Reasonable accommodation will be considered and implemented in accordance with ADA requirements.

21

years of age.

Ability to walk, stand, bend, kneel, reach, and lift 50

pounds for the duration of your shift.

Function in a fast-paced and noisy environment.

Tolerance to temperature fluctuations.

Work with hazardous substances such as hot oil.

Read, write, speak, and understand basic English.

Communicate clearly.

Lead a team effectively.

Use a basic computer system.

Finger dexterity.

Available to work nights, weekends and holidays, and variable schedule.

Maintain general knowledge of FGNY: locations, transportation, management team.

Adhere to Company's policies and procedures, as well as City, State, and Federal laws and mandates.