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Five Guys Employee Reviews

What is it like to work at Five Guys?

Review information last updated March 4, 2026.

Rating Distribution

70 ratings

Summary of Five Guys Employee Feedback (AI-Generated)

3.3 out of 5

Across all Five Guys locations represented in these limited summaries, a consistent picture emerges: the company benefits from strong leadership and a positive company culture, particularly highlighted by the Senior Leadership team.
This positive environment contributes to a good work-life balance, although this can be somewhat unpredictable due to fluctuating hours, a significant concern repeatedly mentioned.
A key strength is the company's commitment to diversity and inclusion, which receives consistently high ratings.
However, a recurring negative theme is the variability of work schedules, impacting work-life balance and creating an element of uncertainty for employees.
Compensation and benefits are also consistently rated poorly, suggesting a potential area for improvement to enhance employee satisfaction and retention.
While the overall experience is largely positive due to the strong culture, the limited number of reviews underscores the need for a larger, more comprehensive dataset to fully understand the nuances of the Five Guys employee experience across different locations.
The company appears to be making an effort to provide a good environment for its employees, but there is room for improvement in areas such as compensation and benefits, and perhaps more structured scheduling practices.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Senior Leadership
  • Positive Company Culture
  • Good Diversity and Inclusion Practices
  • Reasonable Work-Life Balance (despite scheduling variability)

Cons

  • Unpredictable Work Hours
  • Low Ratings for Compensation and Benefits
  • Limited Career Opportunities
Dec 8, 2025
4 out of 5
Shift Manager

Overall, it was a positive and satisfying experience.

The role can be demanding at times, however, the compensation of $19 per hour is satisfactory. The position requires adherence to established standards, but maintains a highly safe and clean work environment.
Dec 8, 2025
4 out of 5
General Manager

The work is challenging, but the pay is good.

Due to recent budgetary reductions, the role has evolved considerably. The team frequently operates with reduced staffing levels, and communication with upper management has become more challenging given their current workload demands.
Compensation/Benefits
5/5
Job Culture
5/5
Management
3/5
Job Work/Life Balance
2/5
Job Security/Advancement
3/5

Cons

Store locations are currently responsible for covering costs associated with company expansion initiatives.

Dec 7, 2025
4 out of 5
Crew Member

My time working at Five Guys was positive.

The work schedule is satisfactory. Compensation is competitive for the restaurant industry. Training provided was effective. A staffing shortage presented a challenge at this location, and there were concerns regarding management professionalism at the time.
Compensation/Benefits
4/5
Job Culture
2/5
Management
1/5
Job Work/Life Balance
4/5
Job Security/Advancement
2/5
Dec 3, 2025
3 out of 5
Food Service Worker

Five Guys offers competitive pay and benefits packages.

Management at Five Guys can vary in effectiveness, with some supervisors demonstrating equitable workload distribution while others exhibit patterns of favoritism. Conversely, high-performing employees may experience increased workloads due to reliance on their skills.
Compensation/Benefits
4/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
4/5
Job Security/Advancement
3/5

Pros

Complimentary Food, Positive Work Environment, Flexible Scheduling Options

Cons

Instances of Favoritism, Performance Issues Among Colleagues, Inconsistent Management Practices

Dec 3, 2025
2 out of 5
Employee

Five Guys is excellent; management is a major issue.

This employee consistently observed challenges stemming from a lack of consistent management oversight and a disorganized operational structure. While recognizing the positive reputation of the Five Guys brand, this particular store requires improved leadership and a more streamlined management approach to ensure optimal performance and a positive work environment.
Dec 3, 2025
4 out of 5
Shift Manager

Five Guys is good, but management needs fixing.

During my four-year tenure, my working hours were consistently from 9:45 AM to 6:00 PM. I appreciated the supportive management team and benefited from opportunities for professional growth. The cleaning standards were consistently high, and there was a clear commitment to maintaining fresh, high-quality food. While I valued my time here, I would have remained longer had it not been for the impact of COVID-19.
Compensation/Benefits
5/5
Job Culture
3/5
Management
4/5
Job Work/Life Balance
4/5
Job Security/Advancement
4/5

Pros

Significant professional development opportunities.

Cons

The cost of services/products may be perceived as high.

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Five Guys Employee Reviews by Location

Location Rating Reviews
Tucson, AZ
2
2
Jacksonville, FL
1.5
2
Auburn, AL
4
2
Clermont, FL
4
1
Palm Bay, FL
4
1
Mooresville, NC
4
1
Arlington, TX
3
1
Glastonbury, CT
5
1
Avon, OH
5
1
Cartersville, GA
4
1
Anderson, SC
5
1
Arroyo Grande, CA
4
1
Northridge, CA
5
1
Groton, CT
1
1
Branford, CT
4
1

Latest Job Openings at Five Guys

Five Guys

Crew Member - 1063

Five Guys
Merrick, New York
Today
Five Guys Burgers and Fries Crew Member The pay for this position starts at $17.00/hour +Tips +Bonus Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees. We have a unique work environment...
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Crew Member - Five Guys - Closers Needed

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San Jose, California
Today
Closers Needed We are looking for hard working individuals that can work until 10pm or 11pm. Our closers are prioritized when making work schedules - they receive the most hours and consistent hours. At CA FGB Operations LLC we are dedicated to making our Five Guys restaurants the best place...
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Assistant Manager - 0071

Five Guys
Arlington, Virginia
Today
Five Guys Hiring For New Store Opening Five Guys is serving up excellent opportunities for our newest location coming soon to Columbia Pike, Arlington and we are now interviewing for amazing assistant managers and general managers to join our team. We will be hosting a hiring event on Wednesday, 06/04...
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Crew Member - 4085

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Whitehall, Pennsylvania
Today
Crew Member Opportunity At Five Guys The pay for this position is starting at $13.00/hour + Tips + Bonus. Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees. We have a unique...
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Crew Member

Five Guys
Mount Pleasant, South Carolina
Today
Job Opportunity at Five Guys Burgers and Fries Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn weekly bonuses and tips? Then this is the job for you! First, the perks for you! Free meal for anyone who shows...
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Shift Lead - 4077

Five Guys
Mansfield, Connecticut
Today
Shift Leader The pay for this position is starting at $17.50/hour +Tips +Bonus Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams WOW our customers each day. They set the example and teach crew members how to maintain our high standards. We have a...
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Crew Member - 1065

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Dayton, Ohio
Today
Crew Member Position The pay for this position starts at $12.00/hour + tips + bonus. We have openings for the closing shift on Friday and Saturday nights 4:00PM to 1:00AM. Please note: in the state of Ohio, labor laws require employees working past 11:00PM be a minimum age of 18....
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Crew Member - 4049

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Buford, Georgia
Today
Crew Member Opportunity The pay for this position starts at $15.00/hour + Tips + Bonus Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees. We have a unique work environment and open...
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Shift Lead - 1522

Five Guys
Tulsa, Oklahoma
Today
Shift Leader The pay for this position starts at $16.00/hour +Tips +Bonus Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams WOW our customers each day. They set the example and teach crew members how to maintain our high standards. We have a unique...
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Five Guys

Crew Member

Five Guys
Fairview Park, Ohio
Today
Crew Member Opportunity At Five Guys Burgers And Fries Starting pay is $12-$14/hour + tips and bonus ($2/hour avg) Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees. We have a unique...
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