What is it like to work at Five Guys?
Review information last updated October 1, 2025.
Rating Distribution
147 ratings
Summary of Five Guys Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Strong Senior Leadership
- Positive Company Culture
- Good Diversity and Inclusion Practices
- Reasonable Work-Life Balance (despite scheduling variability)
Cons
- Unpredictable Work Hours
- Low Ratings for Compensation and Benefits
- Limited Career Opportunities
Decent pay, long hours.
Pros
Compensation is competitive and commensurate with strong performance. The company offers complimentary meals and a generally positive work environment.
Cons
This role frequently requires extended hours and can be impacted by staffing shortages. Holiday periods at busier locations tend to involve particularly demanding workloads.
The food quality requires significant improvements, honestly.
The workplace was productive, fun, and engaging.
A good place to work
Pros
The role offers an engaging and dynamic environment with opportunities for immediate practical experience in a kitchen setting.
Cons
Employee retention has historically been a challenge, which was partially influenced by the operational environment during the initial stages of the pandemic.
Management needs serious improvements and additional training.
The service quality was unfortunately very disappointing.
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Five Guys Employee Reviews by Location
Location | Rating | Reviews |
---|---|---|
Westlake, OH | 3 ★ ★ ★ ☆ ☆ | 4 |
New York, NY | 4.8 ★ ★ ★ ★ ★ | 4 |
Los Angeles, CA | 3.3 ★ ★ ★ ☆ ☆ | 4 |
Jacksonville, FL | 2.7 ★ ★ ★ ☆ ☆ | 3 |
Tucson, AZ | 2 ★ ★ ☆ ☆ ☆ | 2 |
Wake Forest, NC | 1 ★ ☆ ☆ ☆ ☆ | 2 |
Warren, MI | 3 ★ ★ ★ ☆ ☆ | 2 |
Grand Forks, ND | 4 ★ ★ ★ ★ ☆ | 2 |
Winter Haven, FL | 4 ★ ★ ★ ★ ☆ | 2 |
Alexandria, VA | 3 ★ ★ ★ ☆ ☆ | 2 |
Leander, TX | 4 ★ ★ ★ ★ ☆ | 2 |
Buffalo, NY | 3 ★ ★ ★ ☆ ☆ | 2 |
Ames, IA | 3 ★ ★ ★ ☆ ☆ | 2 |
Mount Prospect, IL | 4 ★ ★ ★ ★ ☆ | 2 |
East Brunswick, NJ | 3 ★ ★ ★ ☆ ☆ | 2 |
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