What is it like to work at Five Guys?
Review information last updated August 13, 2025.
Rating Distribution
144 ratings
Summary of Five Guys Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Strong Senior Leadership
- Positive Company Culture
- Good Diversity and Inclusion Practices
- Reasonable Work-Life Balance (despite scheduling variability)
Cons
- Unpredictable Work Hours
- Low Ratings for Compensation and Benefits
- Limited Career Opportunities
Decent pay, long hours.
Pros
Compensation is competitive and commensurate with strong performance. The company offers complimentary meals and a generally positive work environment.
Cons
This role frequently requires extended hours and can be impacted by staffing shortages. Holiday periods at busier locations tend to involve particularly demanding workloads.
Productive, fun work place
A good place to work
Pros
The role offers an engaging and dynamic environment with opportunities for immediate practical experience in a kitchen setting.
Cons
Employee retention has historically been a challenge, which was partially influenced by the operational environment during the initial stages of the pandemic.
Flexible Crew Team Member with strong understanding of fast food restaurant industry.
Pros
Demonstrated strong teamwork and acquired a diverse skillset.
Cons
Occasionally struggled to recall the standard customer greeting cover line, leading to instances where colleagues misremembered it, potentially resulting in lost sales.
good pay, fun crew
Pros
Employee receives a complimentary meal during each shift and benefits from a positive and collaborative team environment. The role itself is considered accessible and straightforward.
Cons
The position frequently involves extended hours and is occasionally impacted by challenges related to staffing levels. Customer interactions can, at times, present difficult situations.
Okay money but not worth it
Pros
Demonstrates a strong willingness to learn and thrives in a customer-focused environment.
Cons
Experiences indicate a high level of interpersonal conflict and instances of excessive workload.
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Five Guys Employee Reviews by Location
Location | Rating | Reviews |
---|---|---|
Westlake, OH | 3 ★ ★ ★ ☆ ☆ | 4 |
Los Angeles, CA | 3.3 ★ ★ ★ ☆ ☆ | 4 |
New York, NY | 4.8 ★ ★ ★ ★ ★ | 4 |
Jacksonville, FL | 2.7 ★ ★ ★ ☆ ☆ | 3 |
Alexandria, VA | 3 ★ ★ ★ ☆ ☆ | 2 |
Grand Forks, ND | 4 ★ ★ ★ ★ ☆ | 2 |
Hilliard, OH | 4 ★ ★ ★ ★ ☆ | 2 |
Winter Haven, FL | 4 ★ ★ ★ ★ ☆ | 2 |
Stuart, FL | 5 ★ ★ ★ ★ ★ | 2 |
Buffalo, NY | 3 ★ ★ ★ ☆ ☆ | 2 |
Warren, MI | 3 ★ ★ ★ ☆ ☆ | 2 |
Ames, IA | 3 ★ ★ ★ ☆ ☆ | 2 |
Logan, UT | 3 ★ ★ ★ ☆ ☆ | 2 |
Plano, TX | 2.5 ★ ★ ★ ☆ ☆ | 2 |
Wake Forest, NC | 1 ★ ☆ ☆ ☆ ☆ | 2 |
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