Five Guys
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Five Guys Employee Reviews

What is it like to work at Five Guys?

Review information last updated December 3, 2025.

Rating Distribution

64 ratings

Summary of Five Guys Employee Feedback (AI-Generated)

3.3 out of 5

Across all Five Guys locations represented in these limited summaries, a consistent picture emerges: the company benefits from strong leadership and a positive company culture, particularly highlighted by the Senior Leadership team.
This positive environment contributes to a good work-life balance, although this can be somewhat unpredictable due to fluctuating hours, a significant concern repeatedly mentioned.
A key strength is the company's commitment to diversity and inclusion, which receives consistently high ratings.
However, a recurring negative theme is the variability of work schedules, impacting work-life balance and creating an element of uncertainty for employees.
Compensation and benefits are also consistently rated poorly, suggesting a potential area for improvement to enhance employee satisfaction and retention.
While the overall experience is largely positive due to the strong culture, the limited number of reviews underscores the need for a larger, more comprehensive dataset to fully understand the nuances of the Five Guys employee experience across different locations.
The company appears to be making an effort to provide a good environment for its employees, but there is room for improvement in areas such as compensation and benefits, and perhaps more structured scheduling practices.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Strong Senior Leadership
  • Positive Company Culture
  • Good Diversity and Inclusion Practices
  • Reasonable Work-Life Balance (despite scheduling variability)

Cons

  • Unpredictable Work Hours
  • Low Ratings for Compensation and Benefits
  • Limited Career Opportunities
Oct 6, 2025
4 out of 5
Crew Member

It’s a basic entry-level role, to be honest.

During my three-year tenure, the role presented a relatively straightforward workload. While periods of increased activity could be demanding, rushes were typically short-lived. I consistently maintained positive working relationships with colleagues. Management experience varied.
Oct 5, 2025
4 out of 5
Shift Lead Manager

A great job relies on a supportive team.

This role requires consistent effort and strong teamwork to be successful. The experience can vary depending on the team dynamic. While the core responsibilities are clearly defined and repetitive, effective collaboration is crucial to ensure productivity and prevent workload imbalances. Maintaining a supportive and cooperative team environment is key to a positive and efficient work experience.
Oct 3, 2025
5 out of 5
Crew Member

The data is unclear; more information is needed.

The team consistently fosters an inclusive environment where every member feels valued and connected. Their operational processes demonstrate a high level of organization and attention to detail.
Compensation/Benefits
5/5
Job Culture
5/5
Management
4/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5
Jul 14, 2025
1 out of 5
Manager

The food quality requires significant improvements, honestly.

What is the best part of working at the company? I appreciate the opportunity to work at the company. However, I have concerns regarding compensation, specifically the lack of consistent raises (not provided every six months as stated) and the discrepancy between full-time hours and pay. I was unfortunately terminated for requesting a raise and confirmation of my assistant manager position, despite prior assurances. What is the most stressful part about working at the company? The unpredictable scheduling and significant distances between store locations (approximately 30-45 minutes apart) contribute to considerable stress. What is the work environment and culture like at the company? The work environment is unsatisfactory. There is a perceived lack of employee value, and compensation does not align with the stated benefits. The absence of employee meals is also a notable concern, and the standard work schedule of 7:00 AM to 4:00 PM without meal provisions is inadequate. What is a typical day like for you at the company? During my two-year tenure, there were frequent changes in leadership, including the departure of the owner and district manager, resulting in the loss of several valued employees.
Jul 13, 2025
3 out of 5
Crew Member

The workplace was productive, fun, and engaging.

This experience exceeded expectations and represents the highest standard of the Five Guys brand. The food quality, including the fries and burgers, and the level of customer service, consistently delivered the authentic Five Guys experience.
Jul 8, 2025
1 out of 5
Crew Member

Management needs serious improvements and additional training.

This employee demonstrates a tendency to let personal feelings influence their judgment and interactions, rather than focusing on professional performance. Concerns have been raised regarding negative comments made about colleagues. Additionally, the current customer volume is significantly low, which can be a challenging and draining environment.

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Five Guys Employee Reviews by Location

Location Rating Reviews
Jacksonville, FL
1.5
2
Tucson, AZ
2
2
Westford, MA
1
1
Staten Island, NY
4
1
Payson, AZ
1
1
Anderson, SC
5
1
Arlington, TX
3
1
New Brunswick, NJ
1
1
Cartersville, GA
4
1
Davenport, IA
1
1
Thibodaux, LA
4
1
Northridge, CA
5
1
Humble, TX
1
1
Harrisonburg, VA
3
1
Plano, TX
4
1

Latest Job Openings at Five Guys

Five Guys

Assistant Manager - 0087

Five Guys
Laurel, MD
Today
The pay for this position is salaried, non-exempt and starts at $50,000-55,000/annually with possible overtime. This position is also eligible for participation in performance-based bonus rewards. What can you expect? * Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus....
Five Guys

Crew Member

Five Guys
Evans, GA
Today
Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn a weekly bonuses and tips? Then this is the job for you! Our commitment to customer service, cleanliness & serving fresh, quality food is what really sets us apart from...
Five Guys

General Manager

Five Guys
North Charleston, SC
Today
Do you consider yourself to be a REAL leader? A leader who not only leads naturally, but can also put together a winning team that is motivated to work together and wow your customers? If so, then this is the opportunity for you. At Five Guys, the philosophy is simple:...
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Crew Member

Five Guys
Shakopee, MN
Today
Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees. We have a unique work environment and open kitchen design. From the register, to the grill, to morning prep and evening close, our...
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Crew Member - Five Guys Mooresville

Five Guys
Mooresville, NC
Today
We are hiring for all shifts! Five Guys Burgers and Fries - Crew Member We are hiring crew members to join our team- come work in a fun & fast-paced environment! As a Five Guys team member, you'll take orders, prepare food, and keep the store in top-notch shape while...
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Shift Lead - 1315

Five Guys
Hamburg, PA
Today
The pay for this position starts at $16.00-18.00/hour +Tips +Bonus Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams WOW our customers each day. They set the example and teach crew members how to maintain our high standards. We have a unique bonus program,...
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Shift Manager

Five Guys
Fort Lauderdale, FL
Today
As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close,...
Five Guys

Shift Manager - 1863

Five Guys
Sacramento, CA
Today
The pay for this position is $22.00 - $23.00/hour + Tips +Bonus At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with...
Five Guys

Shift Leader

Five Guys
Wall Township, NJ
Today
Five Guys Burgers and Fries - Immediate Shift Leader Position Are you passionate about making delicious hand formed burgers and fresh cut fries in a fun, fast-paced environment? Do you thrive in a dynamic Team setting where quality and customer satisfaction are top priorities? Apply today for the role of...
Five Guys

Shift Manager

Five Guys
Hamburg, NY
Today
Shift Manager Salary: $17-$17.50/ Hourly What we offer: * Daily/ Weekly tips * Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * complimentary meal and drink per shift * Commuter benefits * Paid time off * 401K program * Referral bonus for bringing new members in to...

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