Five Guys logo
Five Guys
Write a Review|3.3|

Five Guys hiring General Manager, Durham, North Carolina

General Manager

Five Guys

Durham, North Carolina
Posted today

General ManagerWe're looking for a General Manager who runs a great restaurantevery shift, every day. This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.

1. Restaurant Performance

Drive sales, profitability, and operational efficiency

Manage key metrics: labor %, food cost, throughput, and waste

Deliver consistent resultsnot just good days

2. Shift Execution & Throughput

Lead from the front during peak hours

Ensure fast, accurate service and strong line flow

Maintain ticket times and throughput standards

3. Team Leadership & Development

Hire, train, and develop a high-performing team

Build and coach Shift Leaders and Assistant Managers

Create a culture of accountability, energy, and ownership

4. Guest Experience

Ensure every guest receives fast, friendly, and accurate service

Address issues in real time and recover the experience

Use feedback to improve operations

  • Operational Standards
  • Maintain food safety, cleanliness, and brand standards at all times
  • Execute systems and processes consistently
  • Be audit-ready every day

What Success Looks Like

Consistently hits sales, labor, and food cost targets

Strong shift executionno chaos during peak hours

Low turnover in key roles (AMs, Shift Leaders)

Internal promotions happening from within your team

High guest satisfaction and repeat business

What You Bring

25

• years of restaurant management experience (fast casual or QSR preferred)

Experience running high-volume shifts ($1M$3M

  • annual volume typical)
  • Proven ability to lead teams and deliver consistent results
  • Strong work ethicyou're comfortable being on your feet and in the action
  • Ability to manage both people and numbers
  • Non-Negotiables

    Willing to work nights, weekends, and peak business hours

    Leads from the frontthis is not a back-office role

    Holds high standards and addresses issues directly

    Compensation & Benefits

    Base

    salary: • performance bonus

    Health, dental, vision

    PTO

    Meal benefits

  • Growth path to District Manager
  • Company Introduction

    Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees. We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant. We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes. We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.

    Estimated Salary

    $31
    / hour

    Five Guys pays $31 for Operations Manager in Durham, North Carolina, with most salaries ranging from $25 to $38. Pay can vary based on role, experience, and local cost of living.

    Median
    $31
    Low
    $25
    High
    $38

    Share This Job

    Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.