Shift LeaderShift Leaders at Five Guys learn valuable new skills that can help them develop a career for their future. Shift Leaders need to implement all the standard operational procedures of the company and make sure that every customer receives the best customer service possible.

Requirements

Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Coordinates with management for on-the-job training of new associates

Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times

Transfers supplies and equipment between storage and work areas by hand or use of a hand truck

Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required

Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind

Practices excellent food safety and sanitation practices and complies with HACCP standards

Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management

Benefits

Free meals

Flexible scheduling

Tips and weekly secret shopper bonuses

Advancement opportunities

Fun, fast-paced work environment

Company IntroductionFive Guys Burgers and Fries is one of Americas most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. We have a unique work environment where crew members and management are trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our employees become a team working in all aspects of the restaurant. We also have a unique bonus program that provides the opportunity to earn cash bonuses each quarter.