Home Depot Jobs

Pro Experience Analyst

With a career at The Home Depot, you can be yourself and also be part of something bigger.

The Pro Experience Analyst will serve as a key role supporting the Home Depot Pro strategic growth initiatives. As part of the Pro Experience team, the Pro Experience Analyst will be responsible for owning individual projects and team initiatives that involve conducting research, using independent judgement, identifying potential opportunities for growth, providing and analyzing quality data, test, learn and refine recommendations and effectively communicate and present within expectations of project timelines. This role will work in a cross-functional environment supporting respective workstreams and leadership to meet business priorities.

Key

Responsibilities

30% Business Acumen

• Subject matter expert for the assigned initiative; Learn and report on best practices, industry standards, and requirements associated with assigned projects

30% Data Analysis

• Identify, research and measure ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise; Uses independent judgement to make recommendations

15% Effective Communication

25% Project Management

• Responsible for owning initiative specific projects and reporting, prioritizing projects and tasks to ensure deliverables and goals are met or exceeded; Assists Sr; Analysts or leaders in coordinating integrated teams from one or more external agencies or functional organizations supporting managed initiatives

Direct Manager/Direct Reports:

This position typically reports to Manager or Sr. Manager

This position has 0 Direct Reports

Travel

Requirements

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

Must be eighteen years of age or older.

Preferred Qualifications

Working knowledge of SQL in BigQuery

Demonstrated project management skills

Excellent written and verbal communication skills

Education

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred

Education

No additional education

Minimum Years of Work

Experience

3

Preferred Years of Work

Experience

No additional years of experience

Experience

None

Preferred Leadership

Experience

None

Certifications

None

Competencies:

Action Oriented

Collaborates

Communicates Effectively

Customer Focus

Drives Results