Home Depot
|3.6|
★
★
★
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Home Depot logo

Home Depot Employee Reviews

What is it like to work at Home Depot?

Review information last updated August 20, 2025.

Rating Distribution

360 ratings

★
★
★
★
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Summary of Home Depot Employee Feedback (AI-Generated)

3.6 out of 5
★
★
★
★
☆

Across the 13 Home Depot employee reviews, a recurring theme is the significant impact of management quality on the employee experience.
While some locations, like Fairbanks, AK and College Place, WA, boast exceptionally positive experiences with strong leadership and supportive teams (rated 5/5), others, notably Chehalis, WA, demonstrate serious concerns regarding biased management practices and a lack of fairness (rated 1/5).
A common thread is the value placed on a positive company culture, particularly regarding diversity and inclusion, which consistently received high ratings across multiple locations.
However, this positive sentiment is often contingent on effective leadership.
Several reviews highlight the importance of work-life balance, with ratings ranging from 3 to 5, indicating that this aspect of the role can be impacted by operational demands and management style.
The reviews reveal a diverse range of experiences, reflecting the geographic spread of Home Depot locations and the variability in management effectiveness.
Despite the overall positive sentiment, the consistent emphasis on good leadership underscores a critical factor for employee satisfaction and retention across the Home Depot network.
The need for greater consistency in management practices and a stronger focus on fostering a truly inclusive and equitable work environment appear to be recurring concerns.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Effective Senior Leadership
  • Positive Company Culture & Values
  • Good Work-Life Balance

Cons

  • Management Bias & Unfair Treatment
  • Inflexible Scheduling Practices
  • Lack of Consistent Management Quality
Jul 14, 2025
2 out of 5
★
★
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☆
☆
Customer Service Representative

A difficult place to work

Rating Compensation And Benefits
★
★
★
☆
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3/5
Rating Career Opportunities
★
★
★
☆
☆
3/5
Rating Culture And Values
★
★
★
☆
☆
3/5
Rating Diversity And Inclusion
★
★
★
★
★
5/5
Rating Senior Leadership
★
★
☆
☆
☆
2/5
Rating Work Life Balance
★
★
★
☆
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3/5

Pros

I appreciate the company’s support following a previous injury and was offered a full-time position after initially working as a cashier.

Cons

I observed instances of mismanagement within the customer service department, specifically a reactive approach to problem resolution resulting in account losses. My attempts to proactively address these issues were hampered by a lack of accessible management support and excessive meetings, often exceeding my authority to implement solutions.

Jul 14, 2025
5 out of 5
★
★
★
★
★
Supervisor

Great

Rating Compensation And Benefits
★
★
★
★
★
5/5
Rating Career Opportunities
★
★
★
★
★
5/5
Rating Culture And Values
★
★
★
★
★
5/5
Rating Diversity And Inclusion
★
★
★
★
★
5/5
Rating Senior Leadership
★
★
★
★
★
5/5
Rating Work Life Balance
★
★
★
★
★
5/5

Pros

The company offers a positive work environment, particularly suitable for individuals interested in the home improvement industry.

Cons

There is a need for additional staffing support to meet current operational demands.

Jul 14, 2025
2 out of 5
★
★
☆
☆
☆
Associate

Not a safe place

Rating Compensation And Benefits
★
★
★
★
☆
4/5
Rating Career Opportunities
★
★
★
★
☆
4/5
Rating Culture And Values
★
☆
☆
☆
☆
1/5
Rating Diversity And Inclusion
★
★
★
☆
☆
3/5
Rating Senior Leadership
★
☆
☆
☆
☆
1/5
Rating Work Life Balance
★
★
★
☆
☆
3/5

Pros

Compensation is competitive and the company offers a diverse range of scheduling options.

Cons

Management effectiveness requires improvement, and the organizational structure is underdeveloped. There are concerns regarding potential favoritism and unresolved incidents. Excessive micromanagement is a significant challenge within the team.

Jul 13, 2025
4 out of 5
★
★
★
★
☆
Associate

Heavy lifting

Rating Compensation And Benefits
★
★
★
★
☆
4/5
Rating Career Opportunities
★
★
★
☆
☆
3/5
Rating Culture And Values
★
★
★
★
★
5/5
Rating Diversity And Inclusion
★
★
★
☆
☆
3/5
Rating Senior Leadership
★
★
★
★
★
5/5
Rating Work Life Balance
★
★
★
☆
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3/5

Pros

Competitive benefits package and compensation, coupled with effective management support.

Cons

Performance expectations are clearly defined and require consistent achievement, and the role involves physically demanding tasks with limited break times.

Jul 13, 2025
4 out of 5
★
★
★
★
☆
Customer Experience Manager

Try it out!

Rating Compensation And Benefits
★
★
★
★
☆
4/5
Rating Career Opportunities
★
★
★
★
☆
4/5
Rating Culture And Values
★
★
★
★
★
5/5
Rating Diversity And Inclusion
★
★
★
★
★
5/5
Rating Senior Leadership
★
★
★
★
★
5/5
Rating Work Life Balance
★
★
★
☆
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3/5

Pros

The employee thrives in a supportive and collaborative work environment, with opportunities for professional growth and development.

Cons

Compensation is currently at an acceptable level, however, there is an opportunity to explore adjustments regarding work hours and the absence of a commission structure.

Jul 13, 2025
4 out of 5
★
★
★
★
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Bookkeeper

The flexible environment suits part-time staff well.

My experience working at Home Depot as a student was positive. The company demonstrated flexibility in accommodating my academic schedule, which was a significant benefit. Management provided supportive guidance, and compensation was competitive within the retail sector.

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Home Depot Employee Reviews by Location

Location Rating Reviews
Atlanta, GA
3.7
★
★
★
★
☆
18
Austin, TX
3.4
★
★
★
☆
☆
7
Las Vegas, NV
3.3
★
★
★
☆
☆
4
Charlotte, NC
3.5
★
★
★
★
☆
4
New York, NY
4.3
★
★
★
★
☆
4
Aurora, CO
2.7
★
★
★
☆
☆
3
Tucson, AZ
2.7
★
★
★
☆
☆
3
Chicago, IL
3.7
★
★
★
★
☆
3
Avon, OH
4
★
★
★
★
☆
3
Richmond, VA
3
★
★
★
☆
☆
3
Miami, FL
4.3
★
★
★
★
☆
3
Manassas, VA
4
★
★
★
★
☆
3
Houston, TX
3.7
★
★
★
★
☆
3
Bethlehem, PA
1
★
☆
☆
☆
☆
3
Prescott Valley, AZ
3.3
★
★
★
☆
☆
3

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Home Depot. Contact us to suggest updates to this page.