Staples
Write a Review|2.9|
Staples logo

Staples Employee Reviews

What is it like to work at Staples?

Review information last updated December 3, 2025.

Rating Distribution

66 ratings

Summary of Staples Employee Feedback (AI-Generated)

3 out of 5

Across all Staples employee reviews, a recurring theme is the variability of the experience, largely dictated by the specific role and location.
While some roles, particularly cashier positions targeting students (Renton, WA), offer flexibility and a generally acceptable environment, others, like the distribution center in Stockton, CA, present significant concerns regarding management, safety, and overall employee support.
A common thread is the limited scope of feedback – most reviews are based on a single perspective, making it difficult to draw definitive conclusions.
The company appears to be prioritizing accommodating diverse needs, with flexible scheduling highlighted as a key benefit in certain roles.
However, across multiple locations, issues related to corporate engagement, inadequate benefits packages, and a lack of investment in employee development consistently surface.
Notably, several reviews point to a disconnect between corporate and store-level support, leading to feelings of undervaluation and a lack of resources.
The distribution center in Stockton, CA, stands out as a particularly concerning case, with serious issues regarding OSHA compliance and a generally negative work environment.
The reviews demonstrate that Staples' employee experience is highly dependent on the specific role, location, and the management team in place.
A critical element is the reliance on a small sample size of reviews, requiring further investigation with a larger dataset for a more robust understanding.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexible Scheduling
  • Suitable Work Environment (in some roles)
  • Adequate Compensation/Benefits (in some roles)

Cons

  • Lack of Corporate Engagement
  • Issues with Management Effectiveness
  • Limited Advancement Opportunities
Nov 8, 2025
2 out of 5
Copy and Print Associate

Recognize and appreciate your store employees.

Following approximately two years of employment, I’ve observed significant operational challenges within the store. Typically, operations occur during evening shifts with a limited team of 2-3 staff members. Frequently, managers are primarily responsible for tasks traditionally performed by cashiers, including register closing, customer checkouts requiring printed copies, and processing print orders and shipping. The store currently experiences a high volume of Amazon returns, averaging between 400-500 daily. I believe my workload and responsibilities are not adequately compensated. Furthermore, there has been limited discussion regarding career advancement opportunities beyond increased hours. The store has experienced a substantial turnover rate of approximately 15 employees over the past year, with minimal support offered to remaining staff.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
4/5
Job Security/Advancement
1/5

Pros

Consistent work schedule

Cons

Understaffing, managerial oversight issues, lack of career development opportunities, high employee turnover

Jul 14, 2025
4 out of 5
Sales Floor Associate

I genuinely enjoyed my time working here.

Overall, the work environment is positive. Compensation could be improved. A significant concern is the lack of direct engagement from senior leadership. The company boasts a strong work environment and a rich history and culture. A typical workday involves supporting customer service through Amazon Center operations, including order verification and inventory management.
Jul 10, 2025
2 out of 5
Technology Services Specialist

I handled many different responsibilities at work

The employee’s performance is significantly impacted by the clarity and consistency of expectations across roles. Management support and prioritization can vary, which occasionally leads to frustration due to perceived inconsistencies in support and recognition.
Jul 10, 2025
2 out of 5
Delivery Driver

The workplace was toxic with unreliable management

This employee consistently experienced challenges related to operational processes and management support. There were instances of inconsistent leadership and frequent changes in established procedures, which created confusion and disruption. Communication with the manager was limited, and the implementation of policies lacked clarity and stability. The monitoring of employee activities through surveillance was observed, and errors, however minor, resulted in corrective actions. Overall, the role was straightforward when operating independently, however, the overall work environment presented significant difficulties.
Jul 9, 2025
5 out of 5
Print and Marketing Associate

The team is wonderful and incredibly supportive.

The work environment varies depending on the management team. Positive experiences have been associated with a supportive and largely hands-off management style, focusing on individual performance. Opportunities for professional development and growth are available.
Jul 8, 2025
1 out of 5
Copy and Print Associate

I wouldn’t recommend working here, honestly.

Concerns have been raised regarding the management team’s approach, specifically concerning a perceived lack of professionalism and the creation of a challenging work environment. Observations include excessive micromanagement, instances of disrespectful feedback regarding performance, and a communication style characterized by passive-aggressive behavior towards both colleagues and customers. Compensation is currently at $10 per hour with limited hours and training opportunities.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Want to see more reviews?

Sign in to view all 66 reviews for Staples

Staples Employee Reviews by Location

Location Rating Reviews
Carrollton, GA
1
2
New York, NY
3
2
Atlanta, GA
3.5
2
Fort Lauderdale, FL
4
1
Maitland, FL
1
1
Williamsburg, VA
2
1
Plainfield, IN
3
1
Fort Myers, FL
5
1
Hagerstown, MD
2
1
Novi, MI
1
1
Patchogue, NY
3
1
Framingham, MA
3
1
Heath, OH
5
1
Westerly, RI
2
1
Lake Katrine, NY
2
1

Latest Job Openings at Staples

Staples

Retail Sales Supervisor

Staples
Orem, UT
Today
**Retail Sales Supervisors** champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. After applying, you may have the opportunity to schedule an in-person...
Staples

Senior Accountant I

Staples
Framingham, MA
Today
Staples is business to business. You're what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and...
Staples

Retail Print Sales Specialist

Staples
Bennington, VT
Today
**Print Specialists** provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided....
Staples

Sr Mgr Operations Bus Lead

Staples
Framingham, MA
Today
Staples is business to business. You're what binds us together. When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and...
Staples

Retail Print Sales Specialist

Staples
Albuquerque, NM
Today
**Print Specialists** provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided....
Staples

Retail Sales Supervisor

Staples
Brooklyn, NY
Today
**Retail Sales Supervisors** champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. After applying, you may have the opportunity to schedule an in-person...
Staples

Retail Sales Associate

Staples
Poughkeepsie, NY
Today
**Sales Associates** provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After...
Staples

Retail Sales Specialist

Staples
Columbus, OH
Today
**Sales Specialists** provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail...
Staples

Retail Print Sales Specialist

Staples
New York, NY
Today
**Print Specialists** provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided....
Staples

Retail Print Sales Supervisor

Staples
Louisville, KY
Today
**Print Supervisors** direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring...

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Staples. Contact us to suggest updates to this page.