What is it like to work at Staples?
Review information last updated August 20, 2025.
Rating Distribution
167 ratings
Summary of Staples Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Highlights
Pros
- Flexible Scheduling
- Suitable Work Environment (in some roles)
- Adequate Compensation/Benefits (in some roles)
Cons
- Lack of Corporate Engagement
- Issues with Management Effectiveness
- Limited Advancement Opportunities
I genuinely enjoyed my time working here.
My time working at multiple staples in Montgomery county MD 2012-2018
Pros
Della consistently demonstrates strong leadership qualities and is a valued manager. This role provides excellent development opportunities for students and individuals seeking managerial positions. During my time at the Bethesda store, I observed a highly effective team and management structure. Despite consistent pressure to achieve goals with limited resources, the team consistently demonstrated resourcefulness and collaboration. This contrasts with observations at other stores where teams exhibited less engagement.
Cons
The insurance and tech service providers have consistently underperformed, characterized by excessive fees, unmet promises, and a lack of reliable service. The focus on aggressive sales targets negatively impacted customer relationships and long-term retention efforts. Several departments are experiencing financial losses, primarily offset by revenue from print and copy services, leading to an over-reliance on the sale of supplementary insurance and warranties. Technical expertise was frequently required to address operational issues across multiple departments.
NA
Pros
The team consistently demonstrates a positive and collaborative working relationship.
Cons
Customer escalations and instances of customer frustration have been observed.
The workplace was toxic with unreliable management
I handled many different responsibilities at work
It's a job
Pros
The employee demonstrates a strong work ethic and is engaged in their role.
Cons
Compensation is not competitive with current market rates.
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Staples Employee Reviews by Location
Location | Rating | Reviews |
---|---|---|
New York, NY | 2.5 ★ ★ ★ ☆ ☆ | 4 |
Framingham, MA | 3 ★ ★ ★ ☆ ☆ | 4 |
Ontario, CA | 4.3 ★ ★ ★ ★ ☆ | 3 |
Atlanta, GA | 3.3 ★ ★ ★ ☆ ☆ | 3 |
Silver Spring, MD | 3 ★ ★ ★ ☆ ☆ | 3 |
Orlando, FL | 1.7 ★ ★ ☆ ☆ ☆ | 3 |
Philadelphia, PA | 3 ★ ★ ★ ☆ ☆ | 3 |
Glastonbury, CT | 4.5 ★ ★ ★ ★ ★ | 2 |
Los Angeles, CA | 4 ★ ★ ★ ★ ☆ | 2 |
Danvers, MA | 2 ★ ★ ☆ ☆ ☆ | 2 |
Yorba Linda, CA | 3.5 ★ ★ ★ ★ ☆ | 2 |
Charlotte, NC | 1.5 ★ ★ ☆ ☆ ☆ | 2 |
Needham, MA | 3 ★ ★ ★ ☆ ☆ | 2 |
Bensalem, PA | 4 ★ ★ ★ ★ ☆ | 2 |
Lithia Springs, GA | 3 ★ ★ ★ ☆ ☆ | 2 |
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