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Staples Employee Reviews

What is it like to work at Staples?

Review information last updated March 4, 2026.

Rating Distribution

69 ratings

Summary of Staples Employee Feedback (AI-Generated)

3 out of 5

Across all Staples employee reviews, a recurring theme is the variability of the experience, largely dictated by the specific role and location.
While some roles, particularly cashier positions targeting students (Renton, WA), offer flexibility and a generally acceptable environment, others, like the distribution center in Stockton, CA, present significant concerns regarding management, safety, and overall employee support.
A common thread is the limited scope of feedback – most reviews are based on a single perspective, making it difficult to draw definitive conclusions.
The company appears to be prioritizing accommodating diverse needs, with flexible scheduling highlighted as a key benefit in certain roles.
However, across multiple locations, issues related to corporate engagement, inadequate benefits packages, and a lack of investment in employee development consistently surface.
Notably, several reviews point to a disconnect between corporate and store-level support, leading to feelings of undervaluation and a lack of resources.
The distribution center in Stockton, CA, stands out as a particularly concerning case, with serious issues regarding OSHA compliance and a generally negative work environment.
The reviews demonstrate that Staples' employee experience is highly dependent on the specific role, location, and the management team in place.
A critical element is the reliance on a small sample size of reviews, requiring further investigation with a larger dataset for a more robust understanding.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

  • Flexible Scheduling
  • Suitable Work Environment (in some roles)
  • Adequate Compensation/Benefits (in some roles)

Cons

  • Lack of Corporate Engagement
  • Issues with Management Effectiveness
  • Limited Advancement Opportunities
Dec 7, 2025
4 out of 5
Associate

It’s a calm and relaxing work environment.

The organization offers a solid entry-level environment, particularly within the copy center. This role provides valuable foundational training in tasks such as business card production and general copy operations.
Dec 6, 2025
3 out of 5
Sales Manager

I learned valuable knowledge and developed skills.

The employee consistently benefited from robust training programs that significantly developed their sales and leadership capabilities. They valued the collaborative team environment and the opportunity to engage with a diverse customer base. While ambitious sales targets and the demands of the role presented challenges, particularly regarding work-life balance, there is an opportunity to enhance communication from upper management to ensure clearer expectations. The overall experience was positive and offers potential for further growth and development.
Dec 4, 2025
2 out of 5
Supervisor

Management needs significant improvement, it’s quite sad.

The employee experience can be challenging due to frequently shifting priorities and a dynamic workload. Roles are often assigned on an as-needed basis, which can lead to a feeling of being pulled in multiple directions. While colleagues are supportive, compensation and staffing levels require improvement.
Compensation/Benefits
2/5
Job Culture
2/5
Management
2/5
Job Work/Life Balance
2/5
Job Security/Advancement
1/5

Pros

Positive team relationships and collaborative environment.

Cons

Compensation and scheduling flexibility.

Nov 8, 2025
2 out of 5
Copy and Print Associate

Recognize and appreciate your store employees.

Following approximately two years of employment, I’ve observed significant operational challenges within the store. Typically, operations occur during evening shifts with a limited team of 2-3 staff members. Frequently, managers are primarily responsible for tasks traditionally performed by cashiers, including register closing, customer checkouts requiring printed copies, and processing print orders and shipping. The store currently experiences a high volume of Amazon returns, averaging between 400-500 daily. I believe my workload and responsibilities are not adequately compensated. Furthermore, there has been limited discussion regarding career advancement opportunities beyond increased hours. The store has experienced a substantial turnover rate of approximately 15 employees over the past year, with minimal support offered to remaining staff.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
4/5
Job Security/Advancement
1/5

Pros

Consistent work schedule

Cons

Understaffing, managerial oversight issues, lack of career development opportunities, high employee turnover

Jul 14, 2025
4 out of 5
Sales Floor Associate

I genuinely enjoyed my time working here.

Overall, the work environment is positive. Compensation could be improved. A significant concern is the lack of direct engagement from senior leadership. The company boasts a strong work environment and a rich history and culture. A typical workday involves supporting customer service through Amazon Center operations, including order verification and inventory management.
Jul 10, 2025
2 out of 5
Delivery Driver

The workplace was toxic with unreliable management

This employee consistently experienced challenges related to operational processes and management support. There were instances of inconsistent leadership and frequent changes in established procedures, which created confusion and disruption. Communication with the manager was limited, and the implementation of policies lacked clarity and stability. The monitoring of employee activities through surveillance was observed, and errors, however minor, resulted in corrective actions. Overall, the role was straightforward when operating independently, however, the overall work environment presented significant difficulties.

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Staples Employee Reviews by Location

Location Rating Reviews
New York, NY
3
2
Carrollton, GA
1
2
Atlanta, GA
3.5
2
Colorado Springs, CO
5
1
Montgomery, NY
1
1
Framingham, MA
3
1
Mount Vernon, NY
4
1
Heath, OH
5
1
Fort Myers, FL
5
1
Buford, GA
3
1
Salem, NH
1
1
Birmingham, AL
2
1
Woodside, NY
3
1
Phoenixville, PA
2
1
Maitland, FL
1
1

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Staples. Contact us to suggest updates to this page.