Working at Staples: Reviews, Salaries, and Jobs in 2025

Is Staples a good place to work?

Company Overview

Established in 1986, Staples is a leading retailer of office supplies and services. It operates over 1,000 locations worldwide. Careers include retail associates, logistics, and tech roles. Fun fact: Staples introduced the "Easy Button" in its marketing campaigns, which became a pop culture phenomenon.

Rating Distribution

167 ratings

★

☆

Website:

www.staples.com

Company Size:

70,000+ employees

Founded in:

1986

Location:

Framingham, MA

Industry:

Retail (Office Supplies)

Revenue:

Revenue not available

CEO:

J. Alexander Douglas Jr.

Staples Employee Reviews Overview

Summary of Staples Employee Feedback (AI-Generated)

3 out of 5

★

☆

Across all Staples employee reviews, a recurring theme is the variability of the experience, largely dictated by the specific role and location.
While some roles, particularly cashier positions targeting students (Renton, WA), offer flexibility and a generally acceptable environment, others, like the distribution center in Stockton, CA, present significant concerns regarding management, safety, and overall employee support.
A common thread is the limited scope of feedback – most reviews are based on a single perspective, making it difficult to draw definitive conclusions.
The company appears to be prioritizing accommodating diverse needs, with flexible scheduling highlighted as a key benefit in certain roles.
However, across multiple locations, issues related to corporate engagement, inadequate benefits packages, and a lack of investment in employee development consistently surface.
Notably, several reviews point to a disconnect between corporate and store-level support, leading to feelings of undervaluation and a lack of resources.
The distribution center in Stockton, CA, stands out as a particularly concerning case, with serious issues regarding OSHA compliance and a generally negative work environment.
The reviews demonstrate that Staples' employee experience is highly dependent on the specific role, location, and the management team in place.
A critical element is the reliance on a small sample size of reviews, requiring further investigation with a larger dataset for a more robust understanding.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Highlights

Pros

Flexible Scheduling
Suitable Work Environment (in some roles)
Adequate Compensation/Benefits (in some roles)

Cons

Lack of Corporate Engagement
Issues with Management Effectiveness
Limited Advancement Opportunities

Pay Overview at Staples

$32

/ hour

Staples is $32, with most salaries ranging from $23 to $45. Compensation can vary depending on job title, experience level, and location.

Median

$32

Low

$23

High

$45

Latest Job Openings at Staples

Retail Sales Associate

Staples

Rogers, AR

Full Job Description

Location All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law Salary + Flexible part time hours, generous paid time off, weekly pay and career growth opportunities + Compensation based on qualifications and experience + Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Job Description Job Shift Flex Hours Job Identification 46397 Job Category Retail Stores Job Schedule Part time On site oriented retail culture After applying, you may have the opportunity to schedule an in person interview within minutes + Associate discounts on in store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + Dental and vision insurance Help both your customers and your store win + Respond quickly and resourcefully to customer requests and concerns + Create a positive, inviting environment for customers ups g + Able to work a flexible schedule based on the store's needs + Ability to act with honesty and integrity regarding customer and business information + Ability to lift/move materials in the 10 50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Staples is an Equal Opportunity Employer Responsibilities • You'll help customers find products, provide solutions, and handle returns or online pickups • You'll also be collaborative and inclusive in helping our customers while being part of a fun, team • + Multitask on cashier, sales, and merchandising responsibilities • + Handle returns and online pick • + Be flexible on responsibilities (e • , cleaning, stocking shelves, other duties as assigned) • + Manage conflict in a reasonable, nonconfrontational and cooperative manner Requirements • + Understand and use basic selling skills to engage and present solutions • Essential skills and experience • + Must be able to and want to engage with customers and understand their needs • + Preferred but not required • Customer service or cashier experience in a retail environment Benefits • Sales Associates provide exceptional customer service with our customers' needs in mind • Hiring immediately and training provided • Get great perks • + And many more benefits About + 401(k) plan with a company match

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