Staples Hiring Process

Staples Hiring Process: Application Steps, Interview Questions & Timeline

Hiring process information last updated February 1, 2025.

Overview

This guide explains the hiring process for entry-level Staples roles such as Retail Associate, Print & Marketing Associate, and Stock Associate.

Quick Facts

Minimum hiring age
18
Time to get hired
3–10 days
Background check
Required
Drug test
Sometimes required

Hiring Steps

1

Apply online

Candidates apply through the Staples Careers portal.

2

Online assessment

Applicants complete a customer-service and situational judgment test.

3

Phone interview

Recruiters screen for communication skills and availability.

4

In-person interview

Managers assess customer service, teamwork, and reliability.

5

Background check (and sometimes drug test)

Required before onboarding.

Common Interview Questions

Q

Why do you want to work at Staples?

Q

What does great customer service mean to you?

Q

Can you multitask during busy periods?

Q

How do you handle frustrated customers?

Q

Are you reliable with attendance?

Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at Staples.

Frequently Asked Questions

Latest Job Openings at Staples

Staples

Retail Sales Associate

Staples
Fort Worth, TX
Yesterday
Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After...
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Staples

Retail Sales Supervisor

Staples
Orlando, FL
Yesterday
Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. After applying, you may have the opportunity to schedule an in-person...
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Staples

Inside Account Developer - Reactivation

Staples
Orlando, FL
Yesterday
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to...
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Staples

Key Account Executive - Facility Solutions (greater Houston area)

Staples
Houston, TX
Yesterday
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to...
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Staples

Retail Sales Specialist

Staples
Houston, TX
Yesterday
Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail...
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Staples

Retail Sales Associate

Staples
Brooklyn, NY
Yesterday
Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After...
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Staples

Warehouse Shipping Part Time 2nd Shift

Staples
Houston, TX
Yesterday
6:00pm-12:00am/Monday-Friday Staples is business to business. You're what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you'll be doing: As a warehouse associate you may work in one of the following five areas: Shipping: You will be responsible for...
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Staples

Warehouse Shipping Full Time 1st Shift

Staples
Houston, TX
Yesterday
10:00am-6:30pm/Monday-Friday * We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds.* Staples is business to business. You're what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you'll be doing: As a...
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Staples

Government Account Manager (Chicago)

Staples
Chicago, IL
Yesterday
Current Associates are not eligible for Retention or Sign On Bonuses. Primary Responsibilities: * Manage existing government agencies with a significant emphasis to driving increased sales penetration to new and existing ship-to locations * Tactical management with the ability to execute sales plans in Minnesota, Iowa, Wisconsin, Illinois Metro territory...
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Staples

Warehouse Order Picker Full Time 1st Shift

Staples
Houston, TX
Yesterday
10:00am-6:30pm/Monday-Friday * We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds.* Staples is business to business. You're what binds us together. Join our Staples World Class Supply Chain Team and deliver essential products to our customers. What you'll be doing: As a...
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Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors. Are you a business owner or company representative? Contact us to suggest updates to this page.