Staples Hiring Process: Application Steps, Interview Questions & Timeline
Hiring process information last updated February 1, 2026.
Overview
This guide explains the hiring process for entry-level Staples roles such as Retail Associate, Print & Marketing Associate, and Stock Associate.
Quick Facts
Minimum hiring age
18
Time to get hired
3–10 days
Background check
Required
Drug test
Sometimes required
Hiring Steps
1
Apply online
Candidates apply through the Staples Careers portal.
2
Online assessment
Applicants complete a customer-service and situational judgment test.
3
Phone interview
Recruiters screen for communication skills and availability.
4
In-person interview
Managers assess customer service, teamwork, and reliability.
5
Background check (and sometimes drug test)
Required before onboarding.
Common Interview Questions
Q
Why do you want to work at Staples?
Q
What does great customer service mean to you?
Q
Can you multitask during busy periods?
Q
How do you handle frustrated customers?
Q
Are you reliable with attendance?
Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at Staples.
Frequently Asked Questions
Retail Print Sales Specialist
Staples
Pasadena, California
Today
Print Specialist Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in...
View More Retail Sales Associate
Staples
Huntington Station, New York
Today
Sales Associates Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training...
View More Retail Sales Associate
Staples
Rancho Cordova, California
Today
Sales Associates Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training...
View More Retail Sales Associate
Staples
Newington, New Hampshire
Today
Sales Associates Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training...
View More Retail Print Sales Specialist
Staples
Palm Springs, California
Today
Print Specialist Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in...
View More Retail Sales Supervisor
Staples
Royersford, Pennsylvania
Today
Retail Sales Supervisors Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. After applying, you may have the opportunity to...
View More Retail Sales Supervisor
Staples
Campbell, California
Today
Retail Sales Supervisors Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. After applying, you may have the opportunity to...
View More Senior Manager Product Management- Customer Data Activation
Staples
Framingham, Massachusetts
Today
Senior Manager Of Product Management Staples is business to business. You're what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect....
View More Retail Print Sales Specialist
Staples
Rockville, Maryland
Today
Print Specialist Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in...
View More Program Mgr Sales Enablement
Staples
Framingham, Massachusetts
Today
Sales Enablement Project Manager We're looking for a Sales Enablement Project Manager to support the execution of high-impact enablement initiatives across sales training, tools, and technology for our Business Development sales organization. This individual contributor role focuses on turning enablement strategy into actiondriving day-to-day project execution, coordinating cross-functional teams, and...
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Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors. Are you a business owner or company representative? Contact us to suggest updates to this page.