Staples Hiring Process: Application Steps, Interview Questions & Timeline
Hiring process information last updated February 1, 2025.
Overview
This guide explains the hiring process for entry-level Staples roles such as Retail Associate, Print & Marketing Associate, and Stock Associate.
Quick Facts
Hiring Steps
Apply online
Candidates apply through the Staples Careers portal.
Online assessment
Applicants complete a customer-service and situational judgment test.
Phone interview
Recruiters screen for communication skills and availability.
In-person interview
Managers assess customer service, teamwork, and reliability.
Background check (and sometimes drug test)
Required before onboarding.
Common Interview Questions
Why do you want to work at Staples?
What does great customer service mean to you?
Can you multitask during busy periods?
How do you handle frustrated customers?
Are you reliable with attendance?
Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at Staples.
Frequently Asked Questions

Retail Sales Supervisor

Senior Accountant I

Retail Print Sales Specialist

Sr Mgr Operations Bus Lead

Retail Print Sales Specialist

Retail Sales Supervisor

Retail Sales Associate

Retail Sales Specialist

Retail Print Sales Specialist

Retail Print Sales Supervisor
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Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors. Are you a business owner or company representative? Contact us to suggest updates to this page.




