Staples Hiring Process

Staples Hiring Process: Application Steps, Interview Questions & Timeline

Hiring process information last updated February 1, 2026.

Overview

This guide explains the hiring process for entry-level Staples roles such as Retail Associate, Print & Marketing Associate, and Stock Associate.

Quick Facts

Minimum hiring age
18
Time to get hired
3–10 days
Background check
Required
Drug test
Sometimes required

Hiring Steps

1

Apply online

Candidates apply through the Staples Careers portal.

2

Online assessment

Applicants complete a customer-service and situational judgment test.

3

Phone interview

Recruiters screen for communication skills and availability.

4

In-person interview

Managers assess customer service, teamwork, and reliability.

5

Background check (and sometimes drug test)

Required before onboarding.

Common Interview Questions

Q

Why do you want to work at Staples?

Q

What does great customer service mean to you?

Q

Can you multitask during busy periods?

Q

How do you handle frustrated customers?

Q

Are you reliable with attendance?

Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at Staples.

Frequently Asked Questions

Share Staples

Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors. Are you a business owner or company representative? Contact us to suggest updates to this page.