HDE Sales ManagerWith a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose: The HDE Sales Manager (SM) is responsible for creating a high performing selling culture and achieve this through store connectivity, development/coaching of team, Sales Consultant staffing and delivering world class customer service. The SM will lead a team of commissioned Sales Consultants to go into the homes of Home Depot customers and successfully close the sales of HDE's product lines. The SM drives store connectivity by building and maintaining relationships with store management and associates, continually updating/training them on HDE's product offerings. The SM is also responsible for driving lead generation efforts in the stores through the sales team. The SM will manage Sales Consultants through every aspect of the employment life cycle including hiring, training/coaching, performance management, etc. The SM will lead a team of Sales Consultants to achieve sales targets for an assigned territory and will be responsible for understanding, analyzing and prioritizing business metrics (e.g., scorecards, KPI, etc). The SM is responsible for the customer experience and ensuring the sales team delivers world class customer service; this is accomplished proactively by consistently monitoring reports to ensure customer's projects are moving through the job process efficiently as well as being accountable to Voice of the Customer scores and feedback.

Key

Responsibilities

Recruit, coach and manage

• Recruit, coach, manage, & retain a team of commissioned Sales Consultants. Continually train SC's on HDE's sales process and new/updated products and offerings. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.

• Analyze and prioritize business metrics
• Understand, analyze and prioritize business metrics. Drive assigned sales team to achieve sales targets for assigned territory. Monitor progress toward the achievement of all business metrics. Implement action plans to improve performance
• Drive customer service
• Drive customer service by responding to escalated customer inquiries/concerns and leveraging relationships with Installation partners.
• Drive lead generation
• Drive store connectivity and building relationships with store partners. Train store partners/associates on HDE products and service offerings
• Drive Store connectivity
• Drive store connectivity and building relationships with store partners. Train store partners/associates on HDE products and service offerings.

Direct Manager/Direct Reports: This Position typically reports to the Field Director Services

This Position has up to 5

Direct Reports

Travel

Requirements

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions

Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications

Must be 18 years of age or older

Must be legally permitted to work in the United States

Preferred Qualifications

None

Minimum

Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred

Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work

Experience

3

Preferred Years of Work

Experience

3

Minimum Leadership

Experience

3

Preferred Leadership

Experience

3

Certifications

None

Competencies:Action Oriented

Attracts Top Talent

Builds Effective Teams

Communicates Effectively

Customer Focus

Develops Talent

Drives Results

Ability to think, plan and act strategically

Ability to motivate a commissioned sales force

Strong communication skills, both verbal and written

Negotiation skills

Collaborative, team-builder leadership style

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $7$5,000 - $85,000